Convio Luminate was a nonprofit CRM option acquired by Blackbaud that is currently discontinued, and no longer available.
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Fluxx Grantmaker
Score7.5 out of 10
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Fluxx in San Francisco offers Grantmaker, this being their grant management platform for funders, providing clear data exploration tools and customizable dashboard, dynamic workflow with audit trail, and many collaboration and sharing tools.
It does great with donor cultivation processes and the workflow feature is top-notch for automating processes. Where it does a less than stellar job is getting it to work more specifically for your organization. Often times building that kind of special feature costs a significant time and money investment and it is something that is hard to transfer when it's time to move to a new database.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Fluxx is well-suited for use by both small and large non-profits. Fluxx provides an intuitive interface and accurately houses grant proposal application data. Fluxx may be less useful at organizations where multiple funding layers exist, such as at community foundations which house multiple philanthropic funds. Fluxx has been an excellent product over the 10 years I have worked with it
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Support for the product is horrible; often support will have you bouncing between Blackbaud support and Salesforce support and it's very rare either are able to find simple solutions. Most of the time the solutions almost always cost money and hiring consultants which, for a smaller organization, means not being able to achieve proper solutions.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I have an assigned rep who is very responsive and is able to answer any questions. Other than that, the technical support has been terrible. I often don't waste time documenting bugs because I know they likely won't get fixed or even followed-up on. Instead, I search for workarounds.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Of the databases I have used, Luminate CRM is my least favorite. However, it is powerful and large enough to function adequately for a large nonprofit; I couldn't say the same for some of Blackbaud's smaller products. We definitely need the full Luminate Suite (Luminate Online, Team Raiser, etc.,) to make it work, though - and we're constantly disappointed by the clumsiness of the way all the pieces interact.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Not included above because it is not in the system is Salesforce Foundation Connect. Again, I am always hesitant with this type of question. We selected grant maker because it offered the best fit for our organization's working style and culture. There is also a personal level of service that Fluxx offers that differed from other vendors (Smart Simple is similar in this way too). At the time we made the selection, one of the main influencers was the number of large foundations adopting the platform. As they invested in features, those features rolled out to the rest of the clients. This offered us access to functionality we would not have been able to afford otherwise. We moved from another vendor whose platform allowed for customization as well, but if they built it for one client, you still had to pay for it and pay ongoing yearly fees. So, the SAAS model adopted by Fluxx appealed to us. This has paid dividends as features have been developed. For example, one large foundation added the capability to track program-related investments alongside normal grantmaking activities within Fluxx. This is not functionality we could have paid to develop, but we have program-related investments that we wanted to track alongside grants and that feature was available to us because the development was paid for by that funder. That said, most of the above vendors have compelling products (as well as others), so be sure you look at your options and talk to users (other than the ones they provide you in the reference list) and check the Idealware guides
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
