Convirza vs. U-Analyze

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Convirza
Score 9.1 out of 10
N/A
Convirza (formerly LogMyCalls) is a call tracking solution with features such as call recording, push-button accountability, and close rate tracking for every call.N/A
U-Analyze
Score 0.0 out of 10
N/A
U-Analyze, from Uniphore, is a post-interaction analytics tool. It enables call and contact center agents to analyze large volumes of customer interactions across digital channels. The vendor aims to help automate call quality management, extract actionable insights from customer conversations, help drive agent compliance, and improve overall agent performance and productivity.N/A
Pricing
ConvirzaU-Analyze
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ConvirzaU-Analyze
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ConvirzaU-Analyze
Top Pros

No answers on this topic

Top Cons

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Best Alternatives
ConvirzaU-Analyze
Small Businesses
Invoca
Invoca
Score 9.1 out of 10
Invoca
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Score 9.1 out of 10
Medium-sized Companies
Revenue.io
Revenue.io
Score 8.5 out of 10
Revenue.io
Revenue.io
Score 8.5 out of 10
Enterprises
Revenue.io
Revenue.io
Score 8.5 out of 10
Revenue.io
Revenue.io
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ConvirzaU-Analyze
Likelihood to Recommend
9.1
(5 ratings)
-
(0 ratings)
User Testimonials
ConvirzaU-Analyze
Likelihood to Recommend
Convirza
If you want to track specific campaign responses via phone this is the perfect solution, especially if you don't want to wait for someone in IT to program a number for you. There are better sales coaching and monitoring packages and this doesn't try to be that, but it does provide some valuable feedback in that arena.
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Uniphore
No answers on this topic
Pros
Convirza
  • Allows clients to track & even listen to all the calls that come in through call-tracking.
  • Once you understand how it works, the interface is very easy to navigate to pull up client reports.
  • It is an excellent tool to keep track of the response advertisers are getting when contacting them for resigns.
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Uniphore
No answers on this topic
Cons
Convirza
  • Dynamic call tracking
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Uniphore
No answers on this topic
Alternatives Considered
Convirza
Convirza has all of the features that I need, and I'm not paying a premium for features that I do not want. It is more affordable and easier to implement than the other solutions I have tried. Customer service has also been better--you don't feel like you are just sending a ticket to an anonymous employee.
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Uniphore
No answers on this topic
Return on Investment
Convirza
  • It's allowed me to show value to my clients ensuring good, lead-generating campaigns are being continued by my clients.
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Uniphore
No answers on this topic
ScreenShots