What users are saying about
53 Ratings
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Score 8.7 out of 100
16 Ratings
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Score 6 out of 100

Attribute Ratings

  • Cool Tabs is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.3

Cool Tabs

93%
16 Ratings
6.0

GroSocial (Discontinued Product)

60%
2 Ratings

Likelihood to Renew

8.0

Cool Tabs

80%
8 Ratings

GroSocial (Discontinued Product)

N/A
0 Ratings

Usability

7.3

Cool Tabs

73%
1 Rating

GroSocial (Discontinued Product)

N/A
0 Ratings

Likelihood to Recommend

Cool Tabs

In general, it works as some kind of manual on how the particular baseline of your social networks can be improved, and it provides the right assessment at the same time so that I can analyze my data based on my results. Also, they count on excellent technical assistance. Earlier it was hard to go search hashtags on my Instagram but after using this I can get more deep analytics, geotag research, and profile analytics to get great information about the keywords I want to know about. The pricing is great, as well as the support team which replies very quickly.
Trigun Prakash | TrustRadius Reviewer

GroSocial (Discontinued Product)

They built their platform largely on contests. They still do a fairly good job on these
Anonymous | TrustRadius Reviewer

Pros

Cool Tabs

  • It provides a wide range of settings options to your social media promotions.
  • Is easy to use for developing and managing promotions.
  • It offers an very complete tool to extract information about your promotions.
  • The support service is highly advisable: fast and adequate to satisfy users' needs.
Estela Oya Costa | TrustRadius Reviewer

GroSocial (Discontinued Product)

  • Increase Leads
  • Increase Sales
  • Increase Customers
Anonymous | TrustRadius Reviewer

Cons

Cool Tabs

  • Should provide filters for Analyzing the reports
  • Should provide the feature for adding more social media accounts
  • Adding a statistics report feature would be useful
Shelly Saxena | TrustRadius Reviewer

GroSocial (Discontinued Product)

  • When Infusionsoft purchased GroSocial it seemed like product development ceased. Many other companies surpassed their abilities.
  • They are very expensive for what they offer. Many other companies now offer better platforms, for far less.
  • When there was an issue (ie in a campaign, or link broke etc) the support team would blame the client first, when in most cases it could be proven to be a software malfunction.
  • Tabs are no longer smart phone friendly. When we stopped using GroSocial they had not set up the redirect link at that time. This may have changed now.
  • When you manage multiple accounts, your client could stop your access to their account. They could then stop paying for the service, and their tabs would still be live. GroSocial is the only one who could disable the tabs. It was not automatic.
Anonymous | TrustRadius Reviewer

Pricing Details

Cool Tabs

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$49

Starting Price

$49 Per User per Month

Cool Tabs Editions & Modules

Edition
Gold$1991
Diamond with Unlimited Campaigns$4991
Diamond$3991
Stone$491
Diamond with Paths$4992
Diamond with Paths and Unlimited Campaigns$6992
  1. Per User per Month
  2. User per Month
Additional Pricing Details

GroSocial (Discontinued Product)

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$29 per month

GroSocial (Discontinued Product) Editions & Modules

Additional Pricing Details

Likelihood to Renew

Cool Tabs

Cool Tabs 8.0
Based on 8 answers
I have a good relationship with the customer service and I love to help them to promote their service.
Marc Mañé Solé | TrustRadius Reviewer

GroSocial (Discontinued Product)

No score
No answers yet
No answers on this topic

Alternatives Considered

Cool Tabs

Mailchimp had more features with email, but we already had an email service provider. It helped us lower the cost greatly. With companies that don't have an ESP, maybe Mailchimp would work out, but if there already is one, I don't think there is a need. Also, conversation tracking is more present in Cool Tabs.
Duncan Hernandez | TrustRadius Reviewer

GroSocial (Discontinued Product)

GroSocial quite simply does not stack up to the competition. They are years behind in development. We have moved all our clients to other platforms.
Anonymous | TrustRadius Reviewer

Return on Investment

Cool Tabs

  • Cool Tabs allows us to tweak our social media pages to suit the customers' interaction.
  • When the customer is engaged, they are more likely to share and or inquire about what we do.
  • Since we have been using this, we have had a 10% increase in customer engagement, which in return, helps us deliver quality information.
Ashia Ackov | TrustRadius Reviewer

GroSocial (Discontinued Product)

  • Haven't seen a significant change yet
Anonymous | TrustRadius Reviewer

Screenshots

GroSocial (Discontinued Product)

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