What users are saying about
53 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 53 reviews and ratings
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6 out of 100
Based on 16 reviews and ratings
Attribute Ratings
- Cool Tabs is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.3
Cool Tabs
93%
16 Ratings
6.0
GroSocial (Discontinued Product)
60%
2 Ratings
Likelihood to Renew

8.0
Cool Tabs
80%
8 Ratings
GroSocial (Discontinued Product)
N/A
0 Ratings
Usability

7.3
Cool Tabs
73%
1 Rating
GroSocial (Discontinued Product)
N/A
0 Ratings
Likelihood to Recommend
Cool Tabs
In general, it works as some kind of manual on how the particular baseline of your social networks can be improved, and it provides the right assessment at the same time so that I can analyze my data based on my results. Also, they count on excellent technical assistance. Earlier it was hard to go search hashtags on my Instagram but after using this I can get more deep analytics, geotag research, and profile analytics to get great information about the keywords I want to know about. The pricing is great, as well as the support team which replies very quickly.
Computer software
HCL TechnologiesComputer Software, 51-200 employees
GroSocial (Discontinued Product)
They built their platform largely on contests. They still do a fairly good job on these

Verified User
Strategist in Marketing
Non-Profit Organization Management Company, 1-10 employeesPros
Cool Tabs
- It provides a wide range of settings options to your social media promotions.
- Is easy to use for developing and managing promotions.
- It offers an very complete tool to extract information about your promotions.
- The support service is highly advisable: fast and adequate to satisfy users' needs.
Community Manager freelance
El blog de la aerotermiaMarketing and Advertising, 1-10 employees
GroSocial (Discontinued Product)
- Increase Leads
- Increase Sales
- Increase Customers

Verified User
Professional in Sales
Building Materials Company, 1-10 employeesCons
Cool Tabs
- Should provide filters for Analyzing the reports
- Should provide the feature for adding more social media accounts
- Adding a statistics report feature would be useful
Human resource volunteer
National Service SchemeNon-profit Organization Management, 11-50 employees
GroSocial (Discontinued Product)
- When Infusionsoft purchased GroSocial it seemed like product development ceased. Many other companies surpassed their abilities.
- They are very expensive for what they offer. Many other companies now offer better platforms, for far less.
- When there was an issue (ie in a campaign, or link broke etc) the support team would blame the client first, when in most cases it could be proven to be a software malfunction.
- Tabs are no longer smart phone friendly. When we stopped using GroSocial they had not set up the redirect link at that time. This may have changed now.
- When you manage multiple accounts, your client could stop your access to their account. They could then stop paying for the service, and their tabs would still be live. GroSocial is the only one who could disable the tabs. It was not automatic.

Verified User
Strategist in Marketing
Non-Profit Organization Management Company, 1-10 employeesPricing Details
Cool Tabs
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$49
Starting Price
$49 Per User per Month
Cool Tabs Editions & Modules
Edition
Gold | $1991 |
---|---|
Diamond with Unlimited Campaigns | $4991 |
Diamond | $3991 |
Stone | $491 |
Diamond with Paths | $4992 |
Diamond with Paths and Unlimited Campaigns | $6992 |
- Per User per Month
- User per Month
Additional Pricing Details
—GroSocial (Discontinued Product)
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$29 per month
GroSocial (Discontinued Product) Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Cool Tabs
Cool Tabs 8.0
Based on 8 answers
I have a good relationship with the customer service and I love to help them to promote their service.
Social Media Manager & Community Manager
Circuit de Barcelona-CatalunyaMarketing and Advertising, 1-10 employees
GroSocial (Discontinued Product)
No score
No answers yet
No answers on this topic
Alternatives Considered
Cool Tabs
Mailchimp had more features with email, but we already had an email service provider. It helped us lower the cost greatly. With companies that don't have an ESP, maybe Mailchimp would work out, but if there already is one, I don't think there is a need. Also, conversation tracking is more present in Cool Tabs.
Product Owner, Business Intelligence
Answer Financial Inc.Insurance, 201-500 employees
GroSocial (Discontinued Product)
GroSocial quite simply does not stack up to the competition. They are years behind in development. We have moved all our clients to other platforms.

Verified User
Strategist in Marketing
Non-Profit Organization Management Company, 1-10 employeesReturn on Investment
Cool Tabs
- Cool Tabs allows us to tweak our social media pages to suit the customers' interaction.
- When the customer is engaged, they are more likely to share and or inquire about what we do.
- Since we have been using this, we have had a 10% increase in customer engagement, which in return, helps us deliver quality information.
Data Entry Operator
AppenEntertainment, 11-50 employees
GroSocial (Discontinued Product)
- Haven't seen a significant change yet

Verified User
Professional in Sales
Building Materials Company, 1-10 employees