Deltek Costpoint vs. Deltek GovWin IQ

Deltek Costpoint is the most frustrating and clunkiest software I've ever used, and I've been using software for 30 years. The interface appears to have been developed before the internet and HTML and does not appear to use any modern widgets made for HTML. Every button click or menu selection requires a pause while something else loads. Our employees waste much time trying to figure out (what should be) simple tasks, and I've spoken with nobody in our company that likes the software. We've had trainings on Costpoint, but people still have issues constantly.

From a strategy and marketing perspective I get a ton of use out of Deltek. It is my go to tool for looking for relevant content as I help identify our strategy and sales pursuits. This tools gives good insight into future planning capabilities along with current opportunities and contracts that we should be considering. I could use more contacts in the federal space that are relevant to my business. I see a lot of non relevant but when it comes to the AEC area we need more focused point of contacts at federal sites

Incentivized

• I love how you can cut a check and it opens a PDF version so it can be saved for retention at a later date if needed.
• I love how you can research vendor history different ways. It allows you to input a range or just enter one at a time.
• I also love that there are tons of reports that can be run to help with any projects.

Incentivized

• Tracks Federal Agency solicitation activities, providing frequent updates and links to important websites and documents. This has allowed me to have one resource that truly saves me time in gathering important account info needed for planning and reporting!
• Webinars that provide budget and spending intel and actionable program information, both current and planned.
• Advanced training for professionals who have the desire to pull any type of contracting-related information across agencies. Users can go as deep into investigations as they need or desire.

Incentivized

• Customer Care - this is probably the one area that needs the most work.
• Quality Control Testing - if this area had a higher level of detail prior to releasing updates, it might mitigate the number of patches required for customers.
• Cloud Based Product doesn't work for every customer. Get multiple references before considering moving to the cloud offering.

Incentivized

• Better filtering of opportunities
• More timely notification of opportunities
• A comprehensive view of government entity profile including contacts, contracts, vendors, rfp's, etc.

Incentivized

It is the most unintuitive system I have ever used. No one understands it right off the bat and the documentation doesn't help much.

The software is so huge and clunky that I wouldn't know how to ask for support. Here is my example of support needed: "Hello, I'm filling out my timesheet like I have been doing every day for years, and suddenly this error message came up that says "Error: 6HX7: PLC not available". I just made that up as an example of the cryptic error messages, but what is that telling me?

• Deltek Costpoint was able to provide a few more dimensions than ADP and is better prepared for larger international integration.
• DATABASICS can meet our dimension needs and provide the same services as Deltek Costpoint at a much lower cost.

Incentivized

Bloomberg does a better job with events in my sector. As far as ease of use, customer service I would go to Deltek GovWin IQ every time. I would like to see additional areas added that would increase my usage so I don't need to use multiple tools. Such as contacts and events

Incentivized

• Costpoint has made it possible for our business to get our invoices paid quickly and on time
• Costpoint has made it possible for our business to get a ISO audits cleared every year
• Costpoint has made it possible for our business to always setup projects in a standardized manner that either meets or goes beyond the industry standards.

Incentivized

• For my business, Deltek GovWin IQ provides a 1-stop resource for IT-related information about my major accounts. This saves me a tremendous amount of time & effort researching my accounts, identifying potential partners, and searching for updates to the relevant solicitations to my business.

Incentivized