TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Coursera

    Score7.6 out of 10
    N/ACoursera is an online catalog of learning content, available to businesses to help them to strengthen critical skills, Develop, retain, and advance critical talent, or use role-based assessments to identify skills gaps and advancement opportunities.

    $399

    per year per user

    Upwork

    Score8.3 out of 10
    N/AUpwork headquartered in Mountain View, California offers their eponymous freelance management system (FMS).

    $49.99

    per month

    Pricing
    CourseraUpwork
    Editions & Modules
    Coursera for Teams
    $399
    per year per user (for less than 125 employees)
    Coursera for Business
    Contact Sales
    Plus
    $49.99
    per month
    Basic
    Free
    Offerings
    Pricing Offerings
    CourseraUpwork
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    CourseraUpwork
    Learning Management
    Comparison of Learning Management features of Coursera and Upwork
    Feature
    Coursera
    8.8
    4 Ratings
    2% above category average
    Upwork
    -
    Ratings
    Course authoring8.94 Ratings00 Ratings
    Course catalog or library9.14 Ratings00 Ratings
    Player/Portal8.94 Ratings00 Ratings
    Learning content9.54 Ratings00 Ratings
    Progress tracking & certifications9.24 Ratings00 Ratings
    Learning reporting & analytics8.03 Ratings00 Ratings
    Social learning8.94 Ratings00 Ratings
    Best Alternatives
    CourseraUpwork
    Small Businesses
    Pluralsight Skills
    Score9.2 out of 10
    No answers on this topic
    Medium-sized Companies
    365 Data Science
    Score9.4 out of 10
    No answers on this topic
    Enterprises
    A Cloud Guru (discontinued)
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CourseraUpwork
    Likelihood to Recommend
    8.5
    (17 ratings)
    9.1
    (26 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.0
    (2 ratings)
    9.1
    (5 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CourseraUpwork
    Likelihood to Recommend
    Coursera
    The Coursera platform can be a useful part of your overall learning content portfolio if utilized correctly. It's fantastic for asynchronous courses that don't necessarily need a dedicated faculty member (though I'd highly recommend at least having some discussion moderators/student workers) and for offering MOOCs. The ability for the learners to contribute translations really makes it ideal for the international learning community - I am always amazed to see a course we launched with 2-3 languages to quickly have 10-12 more added. This feature really helps expand the audience reach and Coursera has such a large following already that it can grow seemingly overnight.
    Incentivized
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    Upwork
    I would recommend Upwork to a colleague as a solution to workplace issues. Our company has utilized Upwork to vet out potential competitors as well as partners in a lengthy data analysis project, as well as given our engineering team extra hands when implementing new products, projects, and features. This has allowed our company to stay on track with projects without in-house manpower.
    Incentivized
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    Pros
    Coursera
    • Interaction: the student learns by doing. For programming courses, this means programming!
    • Assessments: the courses I'd taken ask students to grade each others work with a rubric. This is hugely effective and permits tests and quizzes to be other than multiple choice.
    • Creativity and enthusiasm of the instructors. Some of the approaches demonstrated real out-of-the-box thinking by the instructors. For example, the Rice Python course was a self-contained website requiring no installation of IDE on one's computer, and the final project was a working version of Asteroids.
    • Low cost of entry: most of the course I enrolled in were free, with an optional fee for certifications. This really gives people the freedom to explore learning. It's almost like a Public Library of Learning.
    • Coursera forces a weekly discipline on the user with lectures and assignments and this really motivates one to put in the effort.
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    Upwork
    • Allows us to filter freelancers by location. This is especially important when working across time zones.
    • Upwork is one of the only freelancing websites that actually provides a filter for US based contractors; and they rigorously verify this.
    • Huge candidate pool. You're almost guaranteed to find a few individuals who specialize in whatever you're looking for.
    • Allows both fixed bid and hourly. Each one is useful for different kinds of projects.
    Incentivized
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    Cons
    Coursera
    • Some of the courses (very few) have some old information (more than 2 years), and in some areas like technology the information has to be very new and updated.
    • Some professors or people doing videos are not good in front of the camera, they should train their people a little bit more for those things.
    Incentivized
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    Upwork
    • In my opinion the worst customer service. It is impossible to contact them via phone, and they are not transparent about their decisions.
    • I feel they don't have the freelance community's best interest in mind. Their focus is on the companies that pay. Freelancers are disposable.
    • They charge ridiculous fees to the freelancers that are the ones that need the money the most because they are the ones starting their businesses. It is like if your employer charges you for coming to work.
    Incentivized
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    Likelihood to Renew
    Coursera
    Constantly renewing already. One of my favourite MOOC platforms.
    Incentivized
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    Upwork
    No answers on this topic
    Usability
    Coursera
    User-friendly and developer-friendly Web UI.
    Incentivized
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    Upwork
    I have earned a lot on Upwork and I would always recommend it to my fellow peers and people who have skills and are looking independently and remotely from the comfort of their home. Once you get successful in developing a good profile on Upwork revenue target are more easier to achieve.
    Incentivized
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    Support Rating
    Coursera
    I’ve used it a couple of times and... that did great. They take their time, but in the end they solve your issues.
    Incentivized
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    Upwork
    Support has been great. Rarely have I ever had an issue that has required support but when I have they have been great. I did have to interact with support to confirm my identity and the process was easy and quick and support was helpful to know what I needed to do to accomplish that task.
    Incentivized
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    Implementation Rating
    Coursera
    Coursera is familiar, intuitive, compatible and easy to use and implement.
    Incentivized
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    Upwork
    No answers on this topic
    Alternatives Considered
    Coursera
    I think Coursera has the best overall interface. I think you will find that different platforms go in different directions, and have different specialities. For the most part the differences are more in the types of courses they offer than one being particularly better than the other, so it comes down to content for me.
    Incentivized
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    Upwork
    Upwork is better suited for finding contractors that you can have ongoing relationships. Compared to Fiverr, it's a much easier process to find qualified designers rather than one-time contractors to design simple things for you. The interface is easier to use as well and the billing management makes it so much cleaner and easier to know how much we're spending and how contractors are logging work hours.
    Incentivized
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    Return on Investment
    Coursera
    • The greatest benefit of Coursera is access to quality courses on various subjects that you can either browse or dive in deeply. Customizable, flexible and accessible.
    • Helps our department to recommend trainees courses on this website and gain important knowledge. Also, the courses are provided by big-name universities which helps students in their careers
    • Developing and exploring professional skills.
    Incentivized
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    Upwork
    • We have gotten close to 50% of all of our clients through the platform.
    • Upwork backs the work done through the platform, so no matter what the client or person you are working with does, you get paid for the work that you do. You aren't left hanging after doing hours of work for a client and then never getting paid for it.
    • Made it easy to communicate with clients from different parts of the world and set up partnerships and agreements in an easier fashion. I would highly recommend it to anyone with a unique skill set.
    Incentivized
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