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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Covetrus AVImark

    Score9 out of 10
    N/AAVImark is a cloud-hybrid veterinary practice management software from Covetrus. Covetrus was spun off as a separate veterinary technology company from Henry Schein in early 2019.N/A

    x.ai

    Score9.4 out of 10
    N/Ax.ai is an artificial intelligence-based scheduling platform from the New York headquartered company of the same name.N/A
    Pricing
    Covetrus AVImarkx.ai
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Covetrus AVImarkx.ai
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    Covetrus AVImarkx.ai
    Small Businesses
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    Square Appointments
    Score10 out of 10
    Medium-sized Companies
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    Chili Piper
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    Doodle
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Covetrus AVImarkx.ai
    Likelihood to Recommend
    7.1
    (3 ratings)
    9.0
    (10 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Covetrus AVImarkx.ai
    Likelihood to Recommend
    Covetrus
    AVImark works for us. Yes, there are times when we wish it could do this or do that, but overall, it does exactly what we need it to. It is easy to use and easy to teach to people with no knowledge of any vet software and it is pretty user-friendly as well.
    Incentivized
    Read full review
    x.ai
    X.ai is very well suited for a departmental type use where Amy has access to everyone's calendar. It is a requirement that people keep their calendars up to date and live by them. Otherwise Amy might think that you are free when you have a flight booked or are on vacation. She is extremely good for those times when a prospect agrees to talk to you at a conference. I just send them a quick email, cc Amy and tell her to set up a call, and it magically shows up on my calendar!
    Incentivized
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    Pros
    Covetrus
    • Charting and chart interface are relatively user friendly
    • Information searches are thorough and effective
    • Scheduling calendar is easy to use and differentiate between types of appointments and doctors
    Incentivized
    Read full review
    x.ai
    • x.ai makes it easy to initiate, schedule, and manage meetings with internal and external constituents. Especially in the case of internal constituents, scheduling is almost instantaneous on the team plan because the AI can see the available/busy schedules for anyone in our G Suite domain and schedule meetings based on my preferences and the other person's availability.
    • The calendar function makes it easy for me to share a limited calendar with others so that they can automatically schedule a meeting with me without having to go back and forth.
    • The customer service team at x.ai is stellar. They are kind, quick to respond, and typically resolve cases on the first try. They are also incredibly receptive to feedback and new ideas that often get incorporated into the product.
    Incentivized
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    Cons
    Covetrus
    • Emails don't always send.
    • Sometimes can load very slowly.
    • Inventory over multi sites is never right.
    Incentivized
    Read full review
    x.ai
    • One person mentioned that the zoom link isn't easy to open from the calendar appointment
    • Some people have been confused by using the names "Amy" or "Andrew", not realizing these are AI bots. So, I now use the "X.ai scheduler" to avoid confusion
    Read full review
    Usability
    Covetrus
    I find the program to be very user-friendly. This is software that is easy to use and understand. There are a number of shortcut keys that make it even easier to use. When teaching AVImark to new employees with zero veterinary experience, they pick up how to use AVImark quickly.
    Incentivized
    Read full review
    x.ai
    No answers on this topic
    Support Rating
    Covetrus
    No answers on this topic
    x.ai
    Support has been quick. We have not really had an issue, more just implementation questions.
    Read full review
    Alternatives Considered
    Covetrus
    AVImark is not a monthly subscription, so costs are overall cheaper. Also, exit barriers are high for this type of product. It would be difficult to retrain an entire hospital on a new system and work through the transition period.
    Incentivized
    Read full review
    x.ai
    Heard about Claralabs AI assistant from friends using this service. But I found x.ai to be suited for my requirements. Claralabs is also good but when it comes to pricing and ROI, x.ai is better.
    Incentivized
    Read full review
    Return on Investment
    Covetrus
    • We moved to a different credit card company and are saving $40K dollars in fees from what World Pay was charging us
    Incentivized
    Read full review
    x.ai
    • I have hours back in my schedule every week, meaning I have more billable time, free time, and fewer things to worry about!
    • Having an AI assistant fits for my personal brand.
    Incentivized
    Read full review
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