TrustRadius

Covetrus Impromed vs. IBM Sterling Order Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Covetrus Impromed
Score 8.0 out of 10
N/A
An inventory optimization for veterinary clinics, with an optional Equine version, used to create and track purchase orders and item receipts, view purchasing history, adjust base cost of items, and maintain a want list for reordering. Impromed will simplify inventory receiving process at multiple storage locations, and potentially increase selling prices and protect the clinic's margins as inventory costs increase.
$633
per month
IBM Sterling Order Management
Score 8.0 out of 10
N/A
IBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A
Pricing
Covetrus ImpromedIBM Sterling Order Management
Editions & Modules
Basic
$633
per month
No answers on this topic
Offerings
Pricing Offerings
Covetrus ImpromedIBM Sterling Order Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Covetrus ImpromedIBM Sterling Order Management
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Covetrus ImpromedIBM Sterling Order Management
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User Ratings
Covetrus ImpromedIBM Sterling Order Management
Likelihood to Recommend
8.0
(1 ratings)
7.0
(5 ratings)
Likelihood to Renew
-
(0 ratings)
8.4
(3 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Covetrus ImpromedIBM Sterling Order Management
Likelihood to Recommend
Covetrus
It's great for scheduling, medical records and creating things to suit specific needs. We recently switched to using worldpay as our card processor since it integrates with Covetrus Impromed- this has been terrible for us. We have issues almost daily and, in our experience, support is difficult to work with.
Verified User
Anonymous
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IBM
It's perfect for medium to large retailers
Verified User
Anonymous
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Pros
Covetrus
  • Scheduling
  • Inventory Tracking
  • Time management for employees
Verified User
Anonymous
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IBM
  • Centralizing data.
  • Instantaneously updated data.
  • Ad hoc reporting.
Gregory Powell | TrustRadius Reviewer
Gregory Powell
Inventory Control Analyst
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Cons
Covetrus
  • Integration with card processing
  • Support for integrated card processing
  • Ease of creating custom reports/templates
Verified User
Anonymous
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IBM
  • RCP Based deployment
  • Wider variety of sourcing configuration
  • Product Documentation
  • COM Features need to better so that Customer case handling is facilitated
RC
Raj Samrat Chaudhuri
Senior Manager - Projects
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Likelihood to Renew
Covetrus
No answers on this topic
IBM
The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
Verified User
Anonymous
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Usability
Covetrus
Seems pretty user friendly and easy to learn; lots of options to "customize" to what you need or want.
Verified User
Anonymous
Read full review
IBM
No answers on this topic
Alternatives Considered
Covetrus
No answers on this topic
IBM
Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
Verified User
Anonymous
Read full review
Return on Investment
Covetrus
  • Helps with inventory tracking
  • Timeclock- accurate and easy to edit
  • Efficiency with creating specific templates for medical records
Verified User
Anonymous
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IBM
  • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
Verified User
Anonymous
Read full review
ScreenShots