TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Coworks

    Score4 out of 10
    N/ASwedish company Coworks offers their eponymous freelance management system (FMS) for hiring creatives.N/A

    Fiverr

    Score5.5 out of 10
    N/AFiverr is an online marketplace. The Fiverr platform connects businesses with on-demand freelance talent offering digital services in more than 400 categories, across 8 verticals including graphic design, digital marketing, programming, video and animation. Fiverr’s global footprint includes offices in Tel Aviv, New York City, San Francisco, Orlando, Phoenix, Guatemala City, London, Berlin, Vienna, and Kyiv.N/A

    Upwork

    Score8.5 out of 10
    N/AUpwork headquartered in Mountain View, California offers their eponymous freelance management system (FMS).

    $49.99

    per month

    Pricing
    CoworksFiverrUpwork
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Plus
    $49.99
    per month
    Basic
    Free
    Offerings
    Pricing Offerings
    CoworksFiverrUpwork
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    CoworksFiverrUpwork
    Considered Multiple Products
    Coworks AB
    No answer on this topic
    Fiverr
    Chose Fiverr
    Upwork has limited numbers of bidding, while Fiverr is unlimited.
    Incentivized
    Upwork
    Chose Upwork
    Upwork is better suited for finding contractors that you can have ongoing relationships. Compared to Fiverr, it's a much easier process to find qualified designers rather than one-time contractors to design simple things for you. The interface is easier to use as well and the …
    Incentivized
    Chose Upwork
    Upwork provides better conversion rate than the above platforms. I have worked simultanously on all platforms but Upwork was giving the highest return on Investment. Our US team working on Upwork was generating more business than all the other marketing channels.
    Upwork become …
    Incentivized
    Chose Upwork
    Upwork is much better. In my opinion, Freelancer.com is too saturated with low quality jobs, and all job offers are immediately saturated with fake proposals or bots. I think there are more scammers on Freelancer.com than there are real freelancers. Also, in my experience, jobs …
    Incentivized
    Chose Upwork
    Well, UpWork is like gold mine of good clients and customers for a service based outsourcing agency like ours. It has best clients from all over the world.
    Incentivized
    Chose Upwork
    Upwork seemed serious
    Incentivized
    Chose Upwork
    I believe that with all its faults, for professional corporate use cases, Upwork is still the best tool for temporary, remote workforce augmentation.
    Incentivized
    Chose Upwork
    Upwork has the longest project database compared with all other marketplaces. But that dominance makes them treat the freelance community very badly.
    Incentivized
    Chose Upwork
    Upwork is the best platform, in my opinion, at least for my area of freelance type work. They make it easy to find clients, set up contracts, and communicate regardless of time zone. We owe a lot to Upwork for the success of our team of freelancers and to our agency as a whole. …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    88%
    Would buy again
    14 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    87%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    88%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    93%
    Implementation went as expected
    13 Answers
    User Ratings
    CoworksFiverrUpwork
    Likelihood to Recommend
    -
    (0 ratings)
    1.2
    (4 ratings)
    9.1
    (26 ratings)
    Usability
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (5 ratings)
    User Testimonials
    CoworksFiverrUpwork
    Likelihood to Recommend
    Coworks AB
    No answers on this topic
    Fiverr
    As a seller, firstly they will let you run your services as long as you need, charging the most famous highest rate ever of 20% and another from the Buyer. In my experience, they would anytime suspend your gigs and kick you out especially when their algorithm makes your gigs shine on top of Buyer choices "unless" you start to "spend" what you earned on their platform, promoting your gigs, or taking training or whatsoever! The simplest way of doing it is picking up the easiest reason "Not complying with our Community Standard / Integrity / Policy " !! A policy that I doubt any of their staff read or understood! Or whatever comes on their way !! They tend to find all the ways to diminish your business and they would accept anything from anyone of their Buyers that helps on that as long as it is against you! P.S: Their decisions cannot be "undone" and not "discussable." As a Buyer, nothing special on the platform except a huge enormous security system that hinders innovation and the proper discussions with Sellers !! On another similar platform, you can Video call the Seller through any meeting app! In Fiverr, the maximum would be to find a data entry specialist! They are trying to expand .. true, but with their mentality in how business and innovation are being managed, how would you expect to have a Business Plan through a seller from the USA, who is not vetted and probably staying in Bangladesh and not the cute lady that you see her profile photo! Only cause the platform reads the IP address, easy to bluff!
    Read full review
    Upwork
    I would recommend Upwork to a colleague as a solution to workplace issues. Our company has utilized Upwork to vet out potential competitors as well as partners in a lengthy data analysis project, as well as given our engineering team extra hands when implementing new products, projects, and features. This has allowed our company to stay on track with projects without in-house manpower.
    Incentivized
    Read full review
    Pros
    Coworks AB
    No answers on this topic
    Fiverr
    • Creating competition to work on one's projects. There are thousands of service providers on the site. As a result, any request for service will receive multiple responses. Also, Fiverr does a great job in vetting sellers with a star system that will gauge everything from response times to order delivery.
    • The communication and transactions systems set up by Fiverr are straightforward and seamless. Once you're engaged with your sellers, messaging between the two parties can be done through an inbox or on the order page. Payments are handled by Fiverr by placing a credit card on file.
    • Fiverr does a great job of exposing a buyer or a seller to an international audience.
    • Fiverr allows me to accumulate a list of my best sellers so that I can maintain contact and easily access their services again if needed.
    • As a seller, I'm exposed to a range of potential customers that would have not been within my reach otherwise.
    Read full review
    Upwork
    • Allows us to filter freelancers by location. This is especially important when working across time zones.
    • Upwork is one of the only freelancing websites that actually provides a filter for US based contractors; and they rigorously verify this.
    • Huge candidate pool. You're almost guaranteed to find a few individuals who specialize in whatever you're looking for.
    • Allows both fixed bid and hourly. Each one is useful for different kinds of projects.
    Incentivized
    Read full review
    Cons
    Coworks AB
    No answers on this topic
    Fiverr
    • Fiverr cuts 20% commission
    • Fiverr is hectic for beginners
    Read full review
    Upwork
    • In my opinion the worst customer service. It is impossible to contact them via phone, and they are not transparent about their decisions.
    • I feel they don't have the freelance community's best interest in mind. Their focus is on the companies that pay. Freelancers are disposable.
    • They charge ridiculous fees to the freelancers that are the ones that need the money the most because they are the ones starting their businesses. It is like if your employer charges you for coming to work.
    Incentivized
    Read full review
    Usability
    Coworks AB
    No answers on this topic
    Fiverr
    No answers on this topic
    Upwork
    I have earned a lot on Upwork and I would always recommend it to my fellow peers and people who have skills and are looking independently and remotely from the comfort of their home. Once you get successful in developing a good profile on Upwork revenue target are more easier to achieve.
    Incentivized
    Read full review
    Support Rating
    Coworks AB
    No answers on this topic
    Fiverr
    No answers on this topic
    Upwork
    Support has been great. Rarely have I ever had an issue that has required support but when I have they have been great. I did have to interact with support to confirm my identity and the process was easy and quick and support was helpful to know what I needed to do to accomplish that task.
    Incentivized
    Read full review
    Alternatives Considered
    Coworks AB
    No answers on this topic
    Fiverr
    Over the years, I've tried Freelancer, Guru, and Truelancer, but none of them measured up to Fiverr and I've long since abandoned trying to find a competitor. My relationship with Fiverr is on automatic pilot.
    Read full review
    Upwork
    Upwork is better suited for finding contractors that you can have ongoing relationships. Compared to Fiverr, it's a much easier process to find qualified designers rather than one-time contractors to design simple things for you. The interface is easier to use as well and the billing management makes it so much cleaner and easier to know how much we're spending and how contractors are logging work hours.
    Incentivized
    Read full review
    Return on Investment
    Coworks AB
    No answers on this topic
    Fiverr
    • No, I kept spending money for better services and long invested in that, however, I don't think it is reliable.
    Read full review
    Upwork
    • We have gotten close to 50% of all of our clients through the platform.
    • Upwork backs the work done through the platform, so no matter what the client or person you are working with does, you get paid for the work that you do. You aren't left hanging after doing hours of work for a client and then never getting paid for it.
    • Made it easy to communicate with clients from different parts of the world and set up partnerships and agreements in an easier fashion. I would highly recommend it to anyone with a unique skill set.
    Incentivized
    Read full review
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