Fiverr vs. Upwork

As a seller, firstly they will let you run your services as long as you need, charging the most famous highest rate ever of 20% and another from the Buyer. In my experience, they would anytime suspend your gigs and kick you out especially when their algorithm makes your gigs shine on top of Buyer choices "unless" you start to "spend" what you earned on their platform, promoting your gigs, or taking training or whatsoever! The simplest way of doing it is picking up the easiest reason "Not complying with our Community Standard / Integrity / Policy " !! A policy that I doubt any of their staff read or understood! Or whatever comes on their way !! They tend to find all the ways to diminish your business and they would accept anything from anyone of their Buyers that helps on that as long as it is against you! P.S: Their decisions cannot be "undone" and not "discussable." As a Buyer, nothing special on the platform except a huge enormous security system that hinders innovation and the proper discussions with Sellers !! On another similar platform, you can Video call the Seller through any meeting app! In Fiverr, the maximum would be to find a data entry specialist! They are trying to expand .. true, but with their mentality in how business and innovation are being managed, how would you expect to have a Business Plan through a seller from the USA, who is not vetted and probably staying in Bangladesh and not the cute lady that you see her profile photo! Only cause the platform reads the IP address, easy to bluff!

I would recommend Upwork to a colleague as a solution to workplace issues. Our company has utilized Upwork to vet out potential competitors as well as partners in a lengthy data analysis project, as well as given our engineering team extra hands when implementing new products, projects, and features. This has allowed our company to stay on track with projects without in-house manpower.

Incentivized

• Creating competition to work on one's projects. There are thousands of service providers on the site. As a result, any request for service will receive multiple responses. Also, Fiverr does a great job in vetting sellers with a star system that will gauge everything from response times to order delivery.
• The communication and transactions systems set up by Fiverr are straightforward and seamless. Once you're engaged with your sellers, messaging between the two parties can be done through an inbox or on the order page. Payments are handled by Fiverr by placing a credit card on file.
• Fiverr does a great job of exposing a buyer or a seller to an international audience.
• Fiverr allows me to accumulate a list of my best sellers so that I can maintain contact and easily access their services again if needed.
• As a seller, I'm exposed to a range of potential customers that would have not been within my reach otherwise.

• Allows us to filter freelancers by location. This is especially important when working across time zones.
• Upwork is one of the only freelancing websites that actually provides a filter for US based contractors; and they rigorously verify this.
• Huge candidate pool. You're almost guaranteed to find a few individuals who specialize in whatever you're looking for.
• Allows both fixed bid and hourly. Each one is useful for different kinds of projects.

Incentivized

• Fiverr cuts 20% commission
• Fiverr is hectic for beginners

• In my opinion the worst customer service. It is impossible to contact them via phone, and they are not transparent about their decisions.
• I feel they don't have the freelance community's best interest in mind. Their focus is on the companies that pay. Freelancers are disposable.
• They charge ridiculous fees to the freelancers that are the ones that need the money the most because they are the ones starting their businesses. It is like if your employer charges you for coming to work.

Incentivized

Support has been great. Rarely have I ever had an issue that has required support but when I have they have been great. I did have to interact with support to confirm my identity and the process was easy and quick and support was helpful to know what I needed to do to accomplish that task.

Incentivized

Over the years, I've tried Freelancer, Guru, and Truelancer, but none of them measured up to Fiverr and I've long since abandoned trying to find a competitor. My relationship with Fiverr is on automatic pilot.

Upwork is better suited for finding contractors that you can have ongoing relationships. Compared to Fiverr, it's a much easier process to find qualified designers rather than one-time contractors to design simple things for you. The interface is easier to use as well and the billing management makes it so much cleaner and easier to know how much we're spending and how contractors are logging work hours.

Incentivized

• No, I kept spending money for better services and long invested in that, however, I don't think it is reliable.

• We have gotten close to 50% of all of our clients through the platform.
• Upwork backs the work done through the platform, so no matter what the client or person you are working with does, you get paid for the work that you do. You aren't left hanging after doing hours of work for a client and then never getting paid for it.
• Made it easy to communicate with clients from different parts of the world and set up partnerships and agreements in an easier fashion. I would highly recommend it to anyone with a unique skill set.

Incentivized