cPanel vs. Syncro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
cPanel
Score 8.7 out of 10
N/A
cPanel headquartered in Houston provides website hosting providers with workload and server automation, as well as a management console for creating and launching websites, managing email and web files, and other administrative tasks.
$15.99
per month
Syncro
Score 7.4 out of 10
N/A
Syncro offers an Extended Monitoring and Management (XMM) platform for midsized MSPs and internal IT teams. The platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale.
$159
per month per user
Pricing
cPanelSyncro
Editions & Modules
cPanel Solo
$15.99
per month for 1 account
Admin
$24.99
per month up to 5 accounts
Pro
$35.99
per month up to 30 accounts
Premier (on cloud)
$53.99
per month up to 100 accounts
Premier (on metal)
$53.99
per month up to 100 accounts
Core
$159
per month per user
Team
$209
per month per user
Offerings
Pricing Offerings
cPanelSyncro
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual payment.
More Pricing Information
Community Pulse
cPanelSyncro
Features
cPanelSyncro
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
cPanel
-
Ratings
Syncro
6.7
3 Ratings
3% below category average
Virtualization monitoring00 Ratings7.43 Ratings
IT Asset Discovery00 Ratings5.92 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
cPanel
-
Ratings
Syncro
7.5
4 Ratings
3% above category average
Remote monitoring00 Ratings8.44 Ratings
Network device monitoring00 Ratings6.63 Ratings
Activity Monitoring00 Ratings7.43 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
cPanel
-
Ratings
Syncro
7.5
3 Ratings
7% above category average
Patch Management00 Ratings7.93 Ratings
Policy-based automation00 Ratings7.13 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
cPanel
-
Ratings
Syncro
7.3
3 Ratings
8% above category average
Attended device access00 Ratings8.83 Ratings
Unattended device access00 Ratings7.63 Ratings
Mobile device access00 Ratings7.01 Ratings
Virtual device access00 Ratings8.02 Ratings
Multiple-display support00 Ratings4.52 Ratings
Multiple concurrent sessions00 Ratings7.93 Ratings
Best Alternatives
cPanelSyncro
Small Businesses
NinjaOne
NinjaOne
Score 9.1 out of 10
Panda Systems Management
Panda Systems Management
Score 7.5 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.1 out of 10
Action1
Action1
Score 9.5 out of 10
Enterprises
VMware vCenter
VMware vCenter
Score 8.3 out of 10
TeamViewer
TeamViewer
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
cPanelSyncro
Likelihood to Recommend
9.2
(14 ratings)
6.7
(5 ratings)
Usability
7.0
(5 ratings)
7.1
(4 ratings)
Support Rating
8.3
(9 ratings)
-
(0 ratings)
User Testimonials
cPanelSyncro
Likelihood to Recommend
cPanel
I personally use it for any website hosting I do for me and others. There are a few others but I have stuck with the old tried and true and it always works for me and I know how to get around it so it has become a breeze for me. For those who are extremely new to websites and hosting or to those with very little technical know how cPanel could be very overwhelming and they might want to do like a managed WordPress hosting where they don't really have to see or deal with cPanel. I also probably wouldn't use it for straight email hosting. If you have thousands of cPanel accounts it may get very expensive and that could be a factor.
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SyncroMSP Servably Inc
SyncroMSP is great for MSPs starting out or wanting to keep their costs low. Some RMM software will charge per install - and price breaks only available as your base grows to a significant number. As Syncro is a "per agent" cost, the costs for an MSP are (a) known and (b) easily to manage as the team grows. The third-party integration element is very useful for MSPs looking to be able to not only onsell additional services, but the management of these services is simple for anybody to use
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Pros
cPanel
  • The dashboard is very intuitive. Even beginners can figure out how to do things without very much help.
  • The online community is very helpful and the online documentation makes administering any tasks a lot easier.
  • User creation and administration for FTP access is also very simple.
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SyncroMSP Servably Inc
  • Due to the cloud based platform, we could scale the based on our needs relatively with ease.
  • We also utilized the auto billing features which were convenience.
  • The consolidation of both RMM and RSA decreased the amount of software we needed.
  • Also, the user friendliness of the platform allowed employees to use easy.
Read full review
Cons
cPanel
  • The costs can be a limiting factor for some businesses if you are not using a web hosting company that uses it. I have been experimenting with Cloud hosting, which can be very daunting for the novice. There is an option to install it on the cloud but it is expensive.
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SyncroMSP Servably Inc
  • Better project management
  • Ability to create teams
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Usability
cPanel
Although it can be a little bit bloated with a lot of options and configurations, it's very straightforward to use and maintain. So it's a great option even if you don't have large experience in hosting configuration. The WHM tool is more suited to heavy users since it requires more expertise, so it has a steep learning curve to better understand how to use it.
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SyncroMSP Servably Inc
Too expensive for what it is and the lack of support and bug fixes is annoying
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Support Rating
cPanel
The support comes in the form of an extensive library of how to articles and community input. For most situations this will give you plenty of information and resources to trouble shoot. Live support really then would need to default to the hosting provider who provides the cPanel for your use.
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SyncroMSP Servably Inc
No answers on this topic
Alternatives Considered
cPanel
The direct server management tool access provided by cPanel hosting accounts is far superior to any shared or "standard" web site hosting packaged offered by any of the numerous web host providers I have used and or evaluated over the 20+ years of my experience working in the internet industry.
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SyncroMSP Servably Inc
Much easier to learn and use
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Return on Investment
cPanel
  • cPanel makes back end server administration easy. This saves time and overall effort.
  • cPanel is readily available with most hosting packages. It integrates with both Apache and Nginx.
  • cPanel allows you to perform some of the same functions as WHM, but with an easier interface.
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SyncroMSP Servably Inc
  • The integrated AV solution with Bitdefender is very cheap - yet very a very high quality NGAV solution. It allows us to ensure our clients have access to an NGAV solution at an affordable price
  • Syncro has allowed us to expend our business into new areas which were not able to be accessed previously. This means that we can now service our clients in different ways than previously.
  • The fixed cost pricing allows our teams to understand what their costs are - but also allow us to grow the business and customer base with no increase in costs until we increase our technical team.
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ScreenShots

Syncro Screenshots

Screenshot of the interface to monitor unlimited endpoints, run scripts, deploy patches, customize alerts, and proactively address potential issues before they become problems.Screenshot of Syncro’s intelligent Smart Ticket Management, which automatically routes tickets and gets information in front of techs, displays relevant context from prior tickets, and surfaces recommended remediation steps to speed up resolution times.Screenshot of where to securely access endpoints and resolve issues anytime, from anywhere, via Splashtop — included with the Syncro subscription at no extra cost.Screenshot of Syncro automating Entra ID tasks and admin work including user syncs, password resets, and license billing.Screenshot of the interface to benchmark M365 tenants against CIS-aligned best practices — offering guided configuration, centralized visibility, drift detection, and automated alerts to help maintain compliance.Screenshot of Microsoft 365 and Entra ID backup, which helps to safeguard against data loss, reinforce compliance, and ensure business continuity without compromise.