Craft.io vs. Userback

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Craft.io
Score 10.0 out of 10
N/A
Craft, from the company of the same name in Tel Aviv, is presented by the vendor as a better way for Product Managers to manage and plan their products in agile environment.N/A
Userback
Score 0.0 out of 10
N/A
Userback is a visual feedback and bug-reporting platform built for product, QA, and support teams who need to close the gap between what users report and what developers can actually act on. Instead of vague tickets, users submit feedback directly on the page via a screen recording, screenshot, or annotated capture — automatically paired with technical context like console logs, network requests, browser/OS details, and session replay. Key capabilities…
$39
per month
Pricing
Craft.ioUserback
Editions & Modules
No answers on this topic
Team
$39
per month
Business
$99
per month
Business Plus
$199
per month
Offerings
Pricing Offerings
Craft.ioUserback
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing.
More Pricing Information
Community Pulse
Craft.ioUserback
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Craft.ioUserback
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All AlternativesView all alternativesView all alternatives
User Ratings
Craft.ioUserback
Likelihood to Recommend
7.6
(3 ratings)
-
(0 ratings)
Support Rating
9.2
(2 ratings)
-
(0 ratings)
User Testimonials
Craft.ioUserback
Likelihood to Recommend
Craft
Craft is really well suited for any size design team - I have used it within a team of 3, and within a team of 30. It helps with collaboration within the team, and between external teams through 'sync' with Invision. It increases efficiency of using Sketch with things like 'data', 'duplicate', and 'stock'. These tools not only make designing faster, but also more realistic, allowing us to 'test' our designs sooner.
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Userback
No answers on this topic
Pros
Craft
  • Craft is built to digital products developers, so its workflow is great.
  • It has a very nice interface and is a beautiful tool.
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Userback
No answers on this topic
Cons
Craft
  • Wish there was a way to export a graphical view of the story map.
  • Sometimes the side navigation panels get in the way.
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Userback
No answers on this topic
Support Rating
Craft
I never had to use Craft support.
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Userback
No answers on this topic
Alternatives Considered
Craft
Craft has a completely unique tool set that has functionality that really is not duplicated any where else in the industry. It cannot really be compared to any other tool I have had experience with, especially with the larger cloud infrastructure that Invision has built around their plugin and their platform.
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Userback
No answers on this topic
Return on Investment
Craft
  • It was good for tying end-user feedback on the app store to feature requests and help justify investments.
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Userback
No answers on this topic
ScreenShots

Userback Screenshots

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