Cratejoy vs. TidyCal

I will not recommend Cratejoy to anyone I know because I had a very poor experience with them. Initially, in my research, I had contacted Cratejoy to understand their platform more. I was led to believe that selling on their 'marketplace' would allow me to take advantage of a lower selling fee. We discussed how I would set up my shop and they assured me that it was done correctly so I would pay the lower amount. It took me over a year to realize I was paying the higher fee, which is about 10 times higher than the lower one. Fees are not listed anywhere in the Cratejoy administrative panels. They are not being emailed and there is no information about them anywhere UNLESS you think to go into your payment processor and look at individual transactions. Clearly, it's my responsibility to look at these things and see why the math is not adding up. However, at the time I signed up this information was not clear and I was given incorrect answers to my questions. I was operating on an assumption that took me a long time to realize and ended up costing me thousands in fees.

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Maybe if you are needing a large enterprise solution you may need something else but we have found that it fits all of needs as a 32 people team. It has worked flawlessly since we installed it. I keep focusing on this but it is a 30 min set up and that’s it.

• Markets your boxes in their marketplace
• Sets up shipping so it's easier and cheaper
• Helps get your online subscription boxes started

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• Meetings can be planned automatically without my intervention.
• TidyCal is a very user-friendly and simple program.
• Seamlessly combines all of my calendars.

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• Fees
• Transparency
• Customer service

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• One of my clients wanted to set up membership subscriptions that can be billed through the app. As far as I can tell it doesn't have that capability yet.
• It would be great if Square was one of the integrations.
• Maybe being able to set travel time to in-person meetings by integration with Google Maps?

Incentivized

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Usability is ridiculously easy.

Whether it be their upper management or their customer support crew, they have always acted and treated me like they care. Probably because we make them a lot of money, but nonetheless they do a great job whenever any issue comes up. I even met them in person!

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Cratejoy streamlines the process so there's less to figure out on your own.

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In Google Calendar, we can't do advance booking. First, we have to collaborate on confirming a time suitable for everyone before scheduling a meeting this may lead to time waste for all the parties, this problem can be solved with the help of TidyCal resulting in better time management.

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• Lots of sales!
• 10% commission paid to them

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• For the price it is the best invest that the company made (29$)
• We improve aor relations with the customers
• Consultants (SOC) can make better support to the customers

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info