CrazyCall is a cloud-based app that is designed to help contact centers and sales teams boost the performance of their outbound and inbound projects. CrazyCall requires no download or technical skills. According to the vendor, users can start making and receiving calls directly in their browser within minutes of creating their account. With the automatic dialer, users no longer need to dial numbers manually. Users can also set rules to efficiently manage their outbound and inbound queue…
$29
per month ($8 for each additional user over 3)
Pricing
CrazyCall
Editions & Modules
Plus
$29
per month ($8 for each additional user over 3)
Plan C
$40
per user / month
Advanced
$75
per month ($20 for each additional user over 5)
Offerings
Pricing Offerings
CrazyCall
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup Fee
No setup fee
Additional Details
Plans priced per user / month. Exclusive of connection costs. Competitive rates available.
Recursos Humanos in Human Resources at Murcia Frontend (Computer Software, 501-1000 employees)
Chose CrazyCall
CrazyCall is a phone system that offers features and resources to increase sales in the blink of an eye. I really like that it is a tool that saves money and time, in addition to guaranteeing growth in our company, it brings benefits to our clients with the opportunity to …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Energy Efficiency Consultant in Engineering at SEMCO (Renewables & Environment, 51-200 employees)
Chose CrazyCall
CrazyCall integrated with our CRM better than the other competitors. The integration was seamless and offered exactly what we were looking for. Some of the other competitors that we were evaluating were not able to integrate with our CRM in the same manner. That is why we ended …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Key User Insights
Would buy again
No answers on this topic
Delivers good value for the price
No answers on this topic
Happy with the feature set
No answers on this topic
Lived up to sales and marketing promises
No answers on this topic
Implementation went as expected
No answers on this topic
Features
CrazyCall
Contact Center Software
Comparison of Contact Center Software features of CrazyCall
Feature
CrazyCall
8.6
3 Ratings
1% above category average
Agent dashboard
8.43 Ratings
Validate callers
8.43 Ratings
Outbound response
8.43 Ratings
Call forwarding
8.83 Ratings
Click-to-call (CTC)
8.83 Ratings
Warm transfer
8.43 Ratings
Predictive dialing
8.83 Ratings
Interactive voice response
8.43 Ratings
REST APIs
8.43 Ratings
Call scripts
8.83 Ratings
Call tracking
8.83 Ratings
Multichannel integration
8.43 Ratings
CRM software integration
8.83 Ratings
Workforce Optimization (WFO)
Comparison of Workforce Optimization (WFO) features of CrazyCall
CrazyCall offers excellent options to carry out warm calls, accelerating processes to find solutions, making sure that the process is successful and the client receives adequate attention, it is a tool that shows no limitations with call recording that can be stored and returned to when needed. needed, security from start to finish and immediacy in the processes.
The menu options in the interactive voice response function are very efficient and necessary for the fluidity of communication with customers. The best thing is that the customer can access this menu from their phone.
We love that it is a multi-channel platform, that allows us to be aware of the demands of our customers on all digital platforms.
It allows us to make recordings of incoming and outgoing calls to get more details of our customer's needs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
CrazyCall is a phone system that offers features and resources to increase sales in the blink of an eye. I really like that it is a tool that saves money and time, in addition to guaranteeing growth in our company, it brings benefits to our clients with the opportunity to receive immediate and professional attention, it is a platform that works in a simple, safe and intelligent way.
Our sales team is making more calls and the calls have improved in quality....this is leading to more customer interactions.
Our customer service has improved with the call recording. We are able to go back and listen to issues and customize our responses based on the recordings.
Managers are better able to identify sales members who are consistently meeting their call targets. This has improved our goal-setting and reward system.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
