Telephone system that marks a before and after in your relationship with customers.
April 14, 2022

Telephone system that marks a before and after in your relationship with customers.

Guzman Ruiz | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with CrazyCall

CrazyCall is a seamless phone system that helps us reach potential customers getting better results and working efficiently, it provides solutions to make hundreds of calls with an automatic dialer reaching customers with a single click, it is a calling solution that offers great features is visually pleasing secure and easy to use with quick start and smart call scripts for new agents.
  • CrazyCall provides detailed reports that help discover every little element allowing to optimize and improve efforts with affordable calling rates with international numbers with call transfer and call monitoring, it is a solution that helps with the growth of the company allowing to connect with customers in any corner of the world.
  • It is a call center solution that allows interaction with customers from anywhere, managing calls with ease, enjoying comfort in the processes for being safe and progressing satisfactorily, demonstrating professionalism.
  • CrazyCall is a real-time calling solution that provides a quality service with excellent features and call routing options where the guarantee of a unique experience comes first, an excellent tool that facilitates communication with customers, saves time and increases collaboration.
  • CrazyCall is an online calling solution that has marked a great change in how we serve our customers, it has marked a before and after growth in the quality of services that we now offer. saving time, money and it is of great help when the work overflows the unique experience of our clients who have even highlighted it is the best we can receive.
  • CrazyCall has had a positive impact on our organization thanks to its features and excellent services, now we make better decisions and errors have decreased both the agent and customer experience grows more every day. we feel love and gratitude with CrazyCall.
  • It offers a wonderful service to manage calls, saving time and offering an excellent service, saving costs, it drives sales and the positive results in our organization are notorious.
CrazyCall is a phone system that offers features and resources to increase sales in the blink of an eye. I really like that it is a tool that saves money and time, in addition to guaranteeing growth in our company, it brings benefits to our clients with the opportunity to receive immediate and professional attention, it is a platform that works in a simple, safe and intelligent way.

Do you think CrazyCall delivers good value for the price?

Yes

Are you happy with CrazyCall's feature set?

Yes

Did CrazyCall live up to sales and marketing promises?

Yes

Did implementation of CrazyCall go as expected?

Yes

Would you buy CrazyCall again?

Yes

CrazyCall offers excellent options to carry out warm calls, accelerating processes to find solutions, making sure that the process is successful and the client receives adequate attention, it is a tool that shows no limitations with call recording that can be stored and returned to when needed. needed, security from start to finish and immediacy in the processes.

CrazyCall Feature Ratings

Agent dashboard
8
Validate callers
8
Outbound response
8
Call forwarding
8
Click-to-call (CTC)
8
Warm transfer
8
Predictive dialing
8
Interactive voice response
8
REST APIs
8
Call scripts
8
Call tracking
8
Multichannel integration
8
CRM software integration
8
Inbound call routing
8
Omnichannel inbound routing
8
Recording
8
Quality management
8
Call analytics
8
Historical reporting
8
Live reporting
8
Customer surveys
8
Customer interaction analytics
8