CrazyCall vs. Ring4

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CrazyCall
Score 8.8 out of 10
Mid-Size Companies (51-1,000 employees)
CrazyCall is a cloud-based app that is designed to help contact centers and sales teams boost the performance of their outbound and inbound projects. CrazyCall requires no download or technical skills. According to the vendor, users can start making and receiving calls directly in their browser within minutes of creating their account. With the automatic dialer, users no longer need to dial numbers manually. Users can also set rules to efficiently manage their outbound and inbound queue…
$10
per user / month
Ring4
Score 10.0 out of 10
Small Businesses (1-50 employees)
Ring4 headquartered in San Francisco offers a VoIP app that allows business owners and others to add a second (or third) phone line to their mobile phone.
$9.99
per month
Pricing
CrazyCallRing4
Editions & Modules
Plan A
$10
per user / month
Plan B
$20
per user / month
Plan C
$40
per user / month
Call Recording (add-on, business line only)
$.05
per recording
Transcripts (add-on, business line only)
$.05
per transcribed minute
Personal Line
$9.99
per line
Business Line
$9.99
per line
International Calling (available on personal + business lines)
country dependent pricing
Offerings
Pricing Offerings
CrazyCallRing4
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$9.99 per phone line, per month
Additional DetailsPlans priced per user / month. Exclusive of connection costs. Competitive rates available.
More Pricing Information
Features
CrazyCallRing4
Contact Center Software
Comparison of Contact Center Software features of Product A and Product B
CrazyCall
8.6
3 Ratings
3% above category average
Ring4
-
Ratings
Agent dashboard8.43 Ratings00 Ratings
Validate callers8.43 Ratings00 Ratings
Outbound response8.43 Ratings00 Ratings
Call forwarding8.83 Ratings00 Ratings
Click-to-call (CTC)8.83 Ratings00 Ratings
Warm transfer8.43 Ratings00 Ratings
Predictive dialing8.83 Ratings00 Ratings
Interactive voice response8.43 Ratings00 Ratings
REST APIs8.43 Ratings00 Ratings
Call scripts8.83 Ratings00 Ratings
Call tracking8.83 Ratings00 Ratings
Multichannel integration8.43 Ratings00 Ratings
CRM software integration8.83 Ratings00 Ratings
Workforce Optimization (WFO)
Comparison of Workforce Optimization (WFO) features of Product A and Product B
CrazyCall
8.5
3 Ratings
3% above category average
Ring4
-
Ratings
Inbound call routing8.43 Ratings00 Ratings
Omnichannel inbound routing8.43 Ratings00 Ratings
Recording8.43 Ratings00 Ratings
Quality management8.83 Ratings00 Ratings
Call analytics8.83 Ratings00 Ratings
Historical reporting8.43 Ratings00 Ratings
Live reporting8.43 Ratings00 Ratings
Customer surveys8.43 Ratings00 Ratings
Customer interaction analytics8.83 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
CrazyCall
-
Ratings
Ring4
10.0
1 Ratings
20% above category average
Directory of employee names00 Ratings10.01 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
CrazyCall
-
Ratings
Ring4
10.0
2 Ratings
17% above category average
Call recording00 Ratings10.01 Ratings
Message alerts00 Ratings10.02 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
CrazyCall
-
Ratings
Ring4
10.0
2 Ratings
18% above category average
Mobile app for iOS00 Ratings10.02 Ratings
Mobile app for Android00 Ratings10.01 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
CrazyCall
-
Ratings
Ring4
10.0
2 Ratings
19% above category average
Instant messaging00 Ratings10.02 Ratings
Best Alternatives
CrazyCallRing4
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 10.0 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
Google Cloud Contact Center AI
Google Cloud Contact Center AI
Score 8.9 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CrazyCallRing4
Likelihood to Recommend
8.8
(3 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
CrazyCallRing4
Likelihood to Recommend
CrazyCall
CrazyCall offers excellent options to carry out warm calls, accelerating processes to find solutions, making sure that the process is successful and the client receives adequate attention, it is a tool that shows no limitations with call recording that can be stored and returned to when needed. needed, security from start to finish and immediacy in the processes.
Read full review
Ring4
Good for creating a new business or branching a business abroad.
Read full review
Pros
CrazyCall
  • The menu options in the interactive voice response function are very efficient and necessary for the fluidity of communication with customers. The best thing is that the customer can access this menu from their phone.
  • We love that it is a multi-channel platform, that allows us to be aware of the demands of our customers on all digital platforms.
  • It allows us to make recordings of incoming and outgoing calls to get more details of our customer's needs.
Read full review
Ring4
  • Manage Team Lines
  • Transcribe calls
  • International Calling
  • Call Recording
  • Free video conferencing
Read full review
Cons
CrazyCall
  • Inbound call functionally is still limited and not something that my team utilizes.
  • The reporting features for the some of the lower pricing tiers are very limited.
  • Downloading reports from the cloud can be quite slow at times.
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Ring4
  • I've sometimes seen text messages being sent in double.
Read full review
Usability
CrazyCall
No answers on this topic
Ring4
It's super easy and simple to use, and very straightforward.
Read full review
Support Rating
CrazyCall
No answers on this topic
Ring4
I had a question, and had my answer that same day.
Read full review
Alternatives Considered
CrazyCall
CrazyCall is a phone system that offers features and resources to increase sales in the blink of an eye. I really like that it is a tool that saves money and time, in addition to guaranteeing growth in our company, it brings benefits to our clients with the opportunity to receive immediate and professional attention, it is a platform that works in a simple, safe and intelligent way.
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Ring4
Ring4 had everything we need in a business phone line in a more simple format and less expensive.
Read full review
Return on Investment
CrazyCall
  • Our sales team is making more calls and the calls have improved in quality....this is leading to more customer interactions.
  • Our customer service has improved with the call recording. We are able to go back and listen to issues and customize our responses based on the recordings.
  • Managers are better able to identify sales members who are consistently meeting their call targets. This has improved our goal-setting and reward system.
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Ring4
  • Less expensive business phone
  • Can answer on the go
  • Less to manage, more simple
Read full review
ScreenShots

CrazyCall Screenshots

Screenshot of Call panel delivers all key functionalities.Screenshot of Interactive creator lets you assemble and edit scripts.

Ring4 Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of The Ring4 admin console, allows business to manage their phone lines as simply as emails. Ring4 Business lets admins create and assign a new phone line to an employee in seconds.