What users are saying about
1 Ratings
1 Ratings
1 Ratings
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Score 8 out of 100
1 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

CrazyCall

If you are looking for an easy and affordable call service to increase the productivity of your sales team, then look no further than CrazyCall. It has all the basic features that a sales member could need: quick dialing, recording, automatic logging and tracking of calls, and reporting. If you are looking for a call service to integrate with your CRM, then be sure to do your homework and ask to see if CrazyCall has the ability to integrate with your CRM.
Adam Montgomery | TrustRadius Reviewer

Ring4

Good for creating a new business or branching a business abroad.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Feature Rating Comparison

Contact Center Software

CrazyCall
7.5
Ring4
Agent dashboard
CrazyCall
6.0
Ring4
Validate callers
CrazyCall
7.0
Ring4
Outbound response
CrazyCall
8.0
Ring4
Call forwarding
CrazyCall
8.0
Ring4
Click-to-call (CTC)
CrazyCall
9.0
Ring4
Warm transfer
CrazyCall
8.0
Ring4
Predictive dialing
CrazyCall
7.0
Ring4
Interactive voice response
CrazyCall
7.0
Ring4
REST APIs
CrazyCall
7.0
Ring4
Call scripts
CrazyCall
8.0
Ring4
Call tracking
CrazyCall
9.0
Ring4
Multichannel integration
CrazyCall
7.0
Ring4
CRM software integration
CrazyCall
7.0
Ring4

Workforce Optimization (WFO)

CrazyCall
5.4
Ring4
Inbound call routing
CrazyCall
4.0
Ring4
Omnichannel inbound routing
CrazyCall
4.0
Ring4
Recording
CrazyCall
8.0
Ring4
Quality management
CrazyCall
7.0
Ring4
Call analytics
CrazyCall
5.0
Ring4
Historical reporting
CrazyCall
5.0
Ring4
Live reporting
CrazyCall
5.0
Ring4
Customer surveys
CrazyCall
6.0
Ring4
Customer interaction analytics
CrazyCall
5.0
Ring4

Call Management

CrazyCall
Ring4
9.1
Message alerts
CrazyCall
Ring4
9.1

Mobile apps

CrazyCall
Ring4
9.1
Mobile app for iOS
CrazyCall
Ring4
9.1

VoIP system collaboration

CrazyCall
Ring4
9.1
Instant messaging
CrazyCall
Ring4
9.1

Pros

CrazyCall

  • One-click dialing directly from the computer is definitely a strength.
  • Local numbers used in dialing to increase the number of connections is an asset.
  • The pricing is a plus. It is one of the most affordable calling tools on the market.
Adam Montgomery | TrustRadius Reviewer

Ring4

  • Send and receive texts.
  • Send and receive calls.
  • Personalizing your own phone number by region in the US.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Cons

CrazyCall

  • Inbound call functionally is still limited and not something that my team utilizes.
  • The reporting features for the some of the lower pricing tiers are very limited.
  • Downloading reports from the cloud can be quite slow at times.
Adam Montgomery | TrustRadius Reviewer

Ring4

  • I've sometimes seen text messages being sent in double.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Usability

CrazyCall

No score
No answers yet
No answers on this topic

Ring4

Ring4 9.1
Based on 1 answer
It's super easy and simple to use, and very straightforward.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Support Rating

CrazyCall

No score
No answers yet
No answers on this topic

Ring4

Ring4 9.1
Based on 2 answers
I had a question, and had my answer that same day.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Alternatives Considered

CrazyCall

CrazyCall integrated with our CRM better than the other competitors. The integration was seamless and offered exactly what we were looking for. Some of the other competitors that we were evaluating were not able to integrate with our CRM in the same manner. That is why we ended up going with CrazyCall
Adam Montgomery | TrustRadius Reviewer

Ring4

No answers on this topic

Return on Investment

CrazyCall

  • Our sales team is making more calls and the calls have improved in quality....this is leading to more customer interactions.
  • Our customer service has improved with the call recording. We are able to go back and listen to issues and customize our responses based on the recordings.
  • Managers are better able to identify sales members who are consistently meeting their call targets. This has improved our goal-setting and reward system.
Adam Montgomery | TrustRadius Reviewer

Ring4

  • We've made significant savings in time and money by using Ring4.
  • We didn't have to go through all the hassle of setting up a regular line.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Screenshots

Pricing Details

CrazyCall

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CrazyCall Editions & Modules

Edition
Plan B$201
Plan A$101
Plan C$401
  1. per user / month
Additional Pricing Details
Plans priced per user / month. Exclusive of connection costs. Competitive rates available.

Ring4

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
9.99*

* per phone line, per month

Ring4 Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison