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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Creately

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    Creately is a visual collaboration platform that supports genograms, flowcharts, org charts, mind maps, and UML diagrams. Featuring template-based AI diagram generation, Creately boasts speed and accuracy in visual planning.

    $8

    per month (single user)

    IBM Blueworks Live

    Score9.1 out of 10
    N/ABlueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.N/A
    Pricing
    CreatelyIBM Blueworks Live
    Editions & Modules
    Creately Personal
    $8
    per month
    Creately Team
    $8
    per month per user
    Creately Team
    $60
    per year per user
    Creately Personal
    $60
    per year
    Creately Business
    $149
    per month Unlimited Users
    Creately Business
    $1,068
    per year Unlimited Users
    No answers on this topic
    Offerings
    Pricing Offerings
    CreatelyIBM Blueworks Live
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounted prices for non profits, educational institutes, and charities.—
    More Pricing Information
    Community Pulse
    CreatelyIBM Blueworks Live
    Considered Both Products
    Creately
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    94%
    Would buy again
    31 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    94%
    Delivers good value for the price
    30 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    94%
    Happy with the feature set
    32 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    95%
    Lived up to sales and marketing promises
    19 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    93%
    Implementation went as expected
    25 Answers
    Features
    CreatelyIBM Blueworks Live
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Creately and IBM Blueworks Live
    Feature
    Creately
    -
    Ratings
    IBM Blueworks Live
    8.2
    36 Ratings
    6% above category average
    Dashboards00 Ratings8.018 Ratings
    Standard reports00 Ratings8.935 Ratings
    Custom reports00 Ratings7.732 Ratings
    Process Engine
    Comparison of Process Engine features of Creately and IBM Blueworks Live
    Feature
    Creately
    -
    Ratings
    IBM Blueworks Live
    7.6
    36 Ratings
    9% below category average
    Process designer00 Ratings8.235 Ratings
    Process simulation00 Ratings8.231 Ratings
    Business rules engine00 Ratings5.832 Ratings
    SOA support00 Ratings7.829 Ratings
    Process player00 Ratings8.132 Ratings
    Support for modeling languages00 Ratings7.234 Ratings
    Form builder00 Ratings8.016 Ratings
    Model execution00 Ratings7.716 Ratings
    Collaboration
    Comparison of Collaboration features of Creately and IBM Blueworks Live
    Feature
    Creately
    -
    Ratings
    IBM Blueworks Live
    8.4
    37 Ratings
    1% above category average
    Social collaboration tools00 Ratings8.437 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Creately and IBM Blueworks Live
    Feature
    Creately
    -
    Ratings
    IBM Blueworks Live
    6.1
    33 Ratings
    28% below category average
    Content management00 Ratings6.133 Ratings
    Best Alternatives
    CreatelyIBM Blueworks Live
    Small Businesses
    OmniGraffle
    Score9.8 out of 10
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    OmniGraffle
    Score9.8 out of 10
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    OmniGraffle
    Score9.8 out of 10
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CreatelyIBM Blueworks Live
    Likelihood to Recommend
    8.7
    (11 ratings)
    8.7
    (40 ratings)
    Usability
    8.4
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (1 ratings)
    8.3
    (5 ratings)
    User Testimonials
    CreatelyIBM Blueworks Live
    Likelihood to Recommend
    Creately
    Creately sells itself as software specializing in a wide variety of areas, which is true in some cases. Visualizing and creating marketing processes, research, user flows, and general flowcharts is an extremely powerful tool. However, in other areas, such as Human Resources, UI/UX prototyping, and Wireframe design, it leaves a little to be desired compared to the competition.
    Incentivized
    Read full review
    IBM
    Pharmacies are subject to several regulatory obligations, including FDA and HIPAA rules. Pharmacy teams may record and view compliance-related procedures in a uniform format with IBM BLueworks Live. This facilitates Audit tracking, ensures process compliance at every stage, and keeps audits running smoothly.
    Incentivized
    Read full review
    Pros
    Creately
    • I like that it supports remote work and that it makes real-time collaboration easy.
    • AI-powered diagramming works well and has been very helpful in explaining complex ideas.
    • It supports data driven workflows.
    • It makes project management easy.
    • It effortlessly boosts team productivity thanks to easy alignment with strategies.
    Incentivized
    Read full review
    IBM
    • Easy to create process diagrams quickly, while collaborating with others.
    • Create linkages to sub-processes and other workflows.
    • Track activities using metadata such as which IT systems are utilized.
    • Use the glossary terms to find where different roles or systems are involved in processes throughout your org.
    Incentivized
    Read full review
    Cons
    Creately
    • The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
    • Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
    Incentivized
    Read full review
    IBM
    • In particular, we have had problems with the availability of the service because the platform frequently crashed.
    • Is not easy to pull some indicators.
    • We would like to be able to see a different interface, long ago with the same.
    • Payment process is not easy.
    Incentivized
    Read full review
    Usability
    Creately
    Creately is one of its Kind. The software has a straightforward interface and very supportive customer services providers. It is very well suited in diagramming and collaboration.
    Read full review
    IBM
    No answers on this topic
    Support Rating
    Creately
    It definitely could be better, but it may also depend on the type of license you are subscribing to.
    Incentivized
    Read full review
    IBM
    I have gotten great response for the very few times I needed support.
    Incentivized
    Read full review
    Alternatives Considered
    Creately
    Creately's folder system is a novel feature that beats its competitors. It helps keep everything organized. In addition, there are many more customization possibilities, especially in the shapes and in the library of templates and drawings. It has an intelligent drawing capability superior to all the competition, allowing more customization and detail.
    Incentivized
    Read full review
    IBM
    Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also did not make sense as a standalone solution.
    Incentivized
    Read full review
    Return on Investment
    Creately
    • Helped the team work collaboratively by sharing on the ideas on Canvas
    • Boosted the client engagement whenever this tool is used
    • Made the work easier by providing the predesigned templates
    Incentivized
    Read full review
    IBM
    • It has helped us reduce miscommunication between our departments, such as production, inventory, and shipping, thus reducing delays.
    • Now, most things are automated; we can quickly know when a product will be in low stock.
    • With the help of custom charts, we are easily able to determine our best-selling product of the month and week, which helps us market according to stats.
    Incentivized
    Read full review
    ScreenShots

    Creately Screenshots

    Screenshot of templated instructions for Creately AIScreenshot of the AI base templates and text promptsScreenshot of real-time collaborationScreenshot of the AI org chart toolScreenshot of certifications

    IBM Blueworks Live Screenshots

    Screenshot of the IBM Blueworks Live interface which fosters real-time communication and feedback, allowing users to work together on process models. It is used to track changes, share insights, and refine workflows with instant messaging directly within the platform.Screenshot of the Library feature in IBM Blueworks Live, which offers a hierarchical view of spaces, blueprints, decisions, and policies. Users can navigate and categorize processes to streamline business operations, ensuring teams have access the right information at the right time.Screenshot of the Discovery Map in IBM Blueworks Live, a tool used to map out complex workflows with drag-and-drop simplicity, making it easy to capture every step of a processes in a structured and clear format. Users can optimize operations by turning insights into action, aligning teams on what truly matters.Screenshot of the Process Diagram view in IBM Blueworks Live, a feature used to transforms Discovery Maps into standardized, swimlane diagrams that clearly outline roles, responsibilities, decisions, systems and process flows. Users can streamline process design with an interactive interface that simplifies complex tasks, enabling the delivery of results faster and more efficiently.Screenshot of the Details Panel in IBM Blueworks Live, used to access critical information such as cycle time, cost, and involved systems. This feature enables users to connect process details across workflows, make data-driven decisions, optimize resources, and enhance business processes, all while keeping stakeholders aligned.