What users are saying about
10 Ratings
5 Ratings
10 Ratings
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Score 7.7 out of 100
5 Ratings
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Score 9.5 out of 100

Feature Set Ratings

    Project Management

    Creately

    Feature Set Not Supported
    N/A
    6.5

    SAP Jam

    65%
    SAP Jam ranks higher in 2/2 features

    Mobile Access

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Search

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Communication

    Creately

    Feature Set Not Supported
    N/A
    8.0

    SAP Jam

    80%
    SAP Jam ranks higher in 5/5 features

    Chat

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Notifications

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Discussions

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Surveys

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Internal knowledgebase

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    File Sharing & Management

    Creately

    Feature Set Not Supported
    N/A
    8.3

    SAP Jam

    83%
    SAP Jam ranks higher in 6/6 features

    Versioning

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Video files

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Audio files

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Document collaboration

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Access control

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Advanced security features

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Attribute Ratings

    • Creately is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.4

    Creately

    84%
    2 Ratings
    5.0

    SAP Jam

    50%
    1 Rating

    Likelihood to Renew

    Creately

    N/A
    0 Ratings
    4.0

    SAP Jam

    40%
    1 Rating

    Usability

    Creately

    N/A
    0 Ratings
    5.0

    SAP Jam

    50%
    1 Rating

    Support Rating

    5.6

    Creately

    56%
    4 Ratings
    2.0

    SAP Jam

    20%
    2 Ratings

    Likelihood to Recommend

    Creately

    Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.
    Mike Eisenberg | TrustRadius Reviewer

    SAP Jam

    When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
    Anonymous | TrustRadius Reviewer

    Pros

    Creately

    • Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
    • Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
    • Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
    • I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.
    Richard Crane | TrustRadius Reviewer

    SAP Jam

    • Managing members with the communities is easy (including inviting them to join).
    • Publishing and editing content is easy with the platform.
    • The interface is easy to use and navigate.
    Anonymous | TrustRadius Reviewer

    Cons

    Creately

    • The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
    • Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
    Mike Eisenberg | TrustRadius Reviewer

    SAP Jam

    • Sometimes users get too many notifications from the system which can be overwhelming if they haven't set up their notifications to their standards.
    • Analytics on engagement aren't great.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Creately

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional
    6.95

    Starting Price

    $40 per month

    Creately Editions & Modules

    On-premise Edition
    Creately Desktop$751
    Creately Server6.951
    1. per user
    SaaS Edition
    Creately Online Personal6.951
    Creately Team 5$401
    Creately Team 10$801
    Creately Team 25$2001
    1. per month
    Additional Pricing Details
    We offer deeply discounted prices for non profits, educational institutes and charities.

    SAP Jam

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    SAP Jam Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Creately

    No score
    No answers yet
    No answers on this topic

    SAP Jam

    SAP Jam 4.0
    Based on 1 answer
    We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
    Anonymous | TrustRadius Reviewer

    Usability

    Creately

    No score
    No answers yet
    No answers on this topic

    SAP Jam

    SAP Jam 5.0
    Based on 1 answer
    It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
    Anonymous | TrustRadius Reviewer

    Support Rating

    Creately

    Creately 5.6
    Based on 4 answers
    I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.
    Richard Crane | TrustRadius Reviewer

    SAP Jam

    SAP Jam 2.0
    Based on 2 answers
    We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Creately

    In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.
    Mike Eisenberg | TrustRadius Reviewer

    SAP Jam

    We actually probably moving to Higher Logic for our virtual community needs -- their interface is better and can more easily integrate with our website to provide a seamless experience for our users. We also want them to be able to toggle between our website and the community platform and it's not currently set up to do that well
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Creately

    • Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
    • Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.
    Richard Crane | TrustRadius Reviewer

    SAP Jam

    • Our constituents value community and this has enabled us to be able to bring people together in a secure, virtual space.
    • We are a national association and many of the people that need to collaborate on work projects aren't physically in the same place, so this virtual space has improved work output.
    Anonymous | TrustRadius Reviewer

    Screenshots

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