Creately vs. Socialtext (discontinued)

Creately sells itself as software specializing in a wide variety of areas, which is true in some cases. Visualizing and creating marketing processes, research, user flows, and general flowcharts is an extremely powerful tool. However, in other areas, such as Human Resources, UI/UX prototyping, and Wireframe design, it leaves a little to be desired compared to the competition.

Incentivized

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• Helps to create wonderful charts.
• Helps co-worker to work on a similar project.
• It allows importing multiple templates.

Incentivized

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• Can add more tutorials to guide the users in the tool
• Tools lags sometimes when a diagram with lot of data is loaded
• It also gets stuck sometime when an Undo functionality is used

Incentivized

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

It definitely could be better, but it may also depend on the type of license you are subscribing to.

Incentivized

Creately is a more intuitive solution and has better looking elements, shapes etc.

Incentivized

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• We were able to save a lot of time in visualizing strategic processes.
• We saved meeting time by simply showing our workflows and keeping our coworkers in the loop.

Incentivized

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions