What users are saying about
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 10 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 4 reviews and ratings
Feature Set Ratings
Project Management
Creately
Feature Set Not Supported
N/A

7.6
Socialtext (discontinued)
76%
Socialtext (discontinued) ranks higher in 7/7 features
Socialtext (discontinued) ranks higher in 7/7 features
Task Management
N/A
0 Ratings

8.0
80%
1 Rating
Gantt Charts
N/A
0 Ratings

7.0
70%
1 Rating
Scheduling
N/A
0 Ratings

9.0
90%
1 Rating
Workflow Automation
N/A
0 Ratings

8.0
80%
1 Rating
Mobile Access
N/A
0 Ratings

4.0
40%
1 Rating
Search
N/A
0 Ratings

9.0
90%
1 Rating
Visual planning tools
N/A
0 Ratings

8.0
80%
1 Rating
Communication
Creately
Feature Set Not Supported
N/A

7.2
Socialtext (discontinued)
72%
Socialtext (discontinued) ranks higher in 5/5 features
Socialtext (discontinued) ranks higher in 5/5 features
Chat
N/A
0 Ratings

7.0
70%
1 Rating
Notifications
N/A
0 Ratings

6.0
60%
1 Rating
Discussions
N/A
0 Ratings

9.0
90%
1 Rating
Surveys
N/A
0 Ratings

4.0
40%
1 Rating
Internal knowledgebase
N/A
0 Ratings

10.0
100%
1 Rating
Attribute Ratings
- Socialtext (discontinued) is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.4
Creately
84%
2 Ratings

10.0
Socialtext (discontinued)
100%
2 Ratings
Likelihood to Renew
Creately
N/A
0 Ratings

6.0
Socialtext (discontinued)
60%
1 Rating
Support Rating
5.6
Creately
56%
4 Ratings

Socialtext (discontinued)
N/A
0 Ratings
Likelihood to Recommend
Creately
Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.
Office Manager
Bates Group LLCFinancial Services, 51-200 employees
Socialtext (discontinued)
We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

Verified User
Employee in Customer Service
Telecommunications Company, 10,001+ employeesPros
Creately
- Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
- Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
- Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
- I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.
Senior Business Analyst
Southwest Gas CorporationUtilities, 1001-5000 employees
Socialtext (discontinued)
- Version history - Always keeps the edited versions and one can revert back any time
- Creating and Editing an article is very easy and intutive
- Sharing the articles with peers

Verified User
Team Lead in Product Management
Information Technology and Services Company, 51-200 employeesCons
Creately
- The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
- Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
Office Manager
Bates Group LLCFinancial Services, 51-200 employees
Socialtext (discontinued)
- Search needs a ton of improvements. It was very slow a year ago
- Search result quality was also not that good
- I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

Verified User
Team Lead in Product Management
Information Technology and Services Company, 51-200 employeesPricing Details
Creately
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
6.95
Starting Price
$40 per month
Creately Editions & Modules
On-premise Edition
Creately Desktop | $751 |
---|---|
Creately Server | 6.951 |
- per user
SaaS Edition
Creately Online Personal | 6.951 |
---|---|
Creately Team 5 | $401 |
Creately Team 10 | $801 |
Creately Team 25 | $2001 |
- per month
Additional Pricing Details
We offer deeply discounted prices for non profits, educational institutes and charities.Socialtext (discontinued)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$1 Starting Price Per Month
Socialtext (discontinued) Editions & Modules
Edition
Socialtext | $1.001 |
---|
- Starting Price Per Month
Additional Pricing Details
—Likelihood to Renew
Creately
No score
No answers yet
No answers on this topic
Socialtext (discontinued)
Socialtext (discontinued) 6.0
Based on 1 answer
We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

Verified User
Team Lead in Product Management
Information Technology and Services Company, 51-200 employeesSupport Rating
Creately
Creately 5.6
Based on 4 answers
I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.
Senior Business Analyst
Southwest Gas CorporationUtilities, 1001-5000 employees
Socialtext (discontinued)
No score
No answers yet
No answers on this topic
Alternatives Considered
Creately
In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.
Office Manager
Bates Group LLCFinancial Services, 51-200 employees
Socialtext (discontinued)
I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

Verified User
Team Lead in Product Management
Information Technology and Services Company, 51-200 employeesReturn on Investment
Creately
- Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
- Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.
Senior Business Analyst
Southwest Gas CorporationUtilities, 1001-5000 employees
Socialtext (discontinued)
- We get solutions to concerns much faster
- We promote interactions with the other depts
- We listen and have discussions

Verified User
Employee in Customer Service
Telecommunications Company, 10,001+ employees