Crestron Fusion vs. QReserve Meeting Room and Desks

The Crestron Fusion software is best for a site that has a Crestron Programmer onsite to configure and maintain said system. It works well but needs to have someone keep up on changes or additions. Any environment where you don't have a Crestron expert onsite could be cost prohibitive, as your data would be inaccurate after every upgrade, unless you built the cost into the upgrade

Incentivized

Definitely great for booking meeting rooms, private conference rooms, etc. I wish there were more options for viewing a sort of "who's in the office when" schedule. I would also like some sort of weekly reminder function -- e.g. can you send a message to the whole team (generated by QReserve) every Monday morning to remind them to book space in advance if they will be coming into the office in-person at all that week. One thing I will say is that their customer service team is VERY helpful and responsive any time I've reached out to them (which is definitely not the case with so many other tech / software tools!)

Incentivized

• Fusion is the main infrastructure for the Crestron Ecosystem and a result is a key components
• It has a decent ui and is easy to group and find assets. We arrange things by classroom.

Incentivized

• Can add photo and description for each room that is available for booking
• Can see the full schedule of what has been reserved, both by day / week and by room
• Custom fields for staff to enter info about what the space is being used for when they reserve it

Incentivized

• It requires a lot of understanding to set up for metrics. You really have to put what you want to measure into the code of each room so it can report back. It is cumbersome to add in a new metric.
• It just seems like it can be easier to have the equipment autopopulate and do standard reporting and control without having to build each of it for each piece of equipment.

Incentivized

• Better visibility of who has booked which space
• More pricing tiers -- the free version is not quite enough, but the cheapest paid version has way more features than we need
• When booking a space, some of the fields to customize the details on what the space is being used for are not intuitive / obvious enough, so my staff often do it incorrectly

Incentivized

At the time Crestron fusion was the only software that would integrate well with the Crestron systems. Since we are fully Crestron site we needed a program that would help us to maintain and monitor all things Crestron.

Incentivized

We looked at Skedda and a few others. I can't remember the specifics since it was over a year ago, but QReserve definitely seemed the best in terms of price, ease of implementation, and ease of use.

Incentivized

• Fusion has helped us make decisions on what types of equipment is being used in each room. It helped us eliminate parts not being used and saving us money in design and supportability.
• It has also helped us in that each morning we scan for what systems need attention. This has helped us create a much higher uptime.

Incentivized

• Less stress for staff wondering if a space is going to be occupied when they need it for an in-person program
• Assurance for our therapists that they can ensure a private space when meeting with clients
• Easy for administrators / less busy-work managing the space. When someone needs a space, I just tell them "book it on QReserve!"

Incentivized