Criterion HCM vs. Personio

We have not been happy with the functionality or reporting reports with this software. Numerous issues with employees not being able to clock in and out of the system. Employees' time sheets disappearing. Quarterly reports not matching to totals on batch payroll reports. Does not have the capability to electronically submit w-2's to state reporting agencies.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

If you are an SMB or generally just a startup, Personio is a no-brainer for its intuitiveness and easy-to-get-started approach. Employees truly enjoy the UI and possibility to get an easy overview of its own data, not to mention processes to apply for vacations and absence etc. Absolutely recommended if your main focus for the new HR system is directed towards your employees.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• changes in pay rates
• rehiring employees
• payroll calculations
• assisting with PTO accruals

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Allows automatic posting of job offers on different sites and portals to find the perfect candidates for available vacancies.
• It has employee tracking tools, such as attendance and absence tracking, as well as time monitoring of working hours and overtime.
• Payroll management is very complete and is done quickly and almost automatically, as it enters hours worked, overtime and absences, with an accurate calculation to avoid errors.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• payroll reports
• state filing of W-2s
• support
• implementation
• employees access to W-2

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• From administrative POV, there were indication that some integrations to salarysystems in other countries was lacking

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We are changing to another payroll/HR vendor.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

too many instances of errors, unable to access program/time sheets

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Personio is an established HCM provider - for good reasons. In particular, for employees and managers, Personio is easy to use and allows for managers and employees to truly focus on what matters, in a modern and flexible way. There are certain points that could be improved in the overall administration of the system, in particular when it comes to integrations and old techstack - but this is the case really for all historical HCM providers. Personio is a solid tool and certainly recommended.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Support is very slow to correct issues. I have actually reported an issue then 2-3 hours later received screen shots where they were able to do what we could not as though we were doing something different that usual. They are quick to say it is user error. Took too long to correct payroll reports and reports still do not reconcile. Very difficult to complete quarterly and annual reporting.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Had to continually repeat our information. Kept getting us confused with another client.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

When reviewing the various software before selecting Criterion HCM, it appeared to be the best choice and value. During implementation (which took nine months with us having to do most of the work) we realized we were not given accurate information regarding the software

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Personio is much like HiBob, strong focus on the relationship between managers and employees. Very intuitive UX and UI - staying at the forefront of HCM. Sympa does better in terms of overall connectivity. Personio is a market leader for good reasons, solid and giving its customers good value for the investment.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• does not impact our ROI

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• This program is complete, so it allows to have all the human resources management in the same panel, along with all the information of the employees, which streamlines the activities of the department, making us more productive. Employees feel more satisfied with our performance, and we have considerably lowered payroll complaints.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info