Cross Identity vs. LastPass for Business

Password reset is where they perform well. The product is very economical compared to other SSO vendors But even with this price, there is a lot of improvement that is needed. The management is poised to make changes but the engineers at Cross Identity need to take their job more seriously in my opinion.

Incentivized

For any business that is remote - this is an absolute must. Businesses that are brick and mortar that don't have a lot of passwords or not a lot being used across the board, this may not be something a company like that would have a need for. But anything remote or with many employees using logins to outside websites and apps, this is the way to go.

Incentivized

• Ability to store multiple different logins for one site for assistants that work under multiple solicitors.
• Ability to share passwords between staff when needed without them being sent by email or simply passed around on notes, making it much more secure.

Incentivized

• It does not work for all platforms. some secure platforms are still managing to avoid the usage of platforms like these.
• Sometimes we add passwords and we have to do it a few times for them to show in the selected folder.
• I have nothing else.

Incentivized

LastPass has been a game changer for me. I keep more than 100 passwords for financial sites for my company and many of those sites will automatically log you out if you've been idle for 10 or 15 minutes. Typing and re-typing credentials is not only extremely inefficient, but it also adds the risk that you could type them incorrectly and have your account locked. LastPass fills in all my credentials automatically and helps me to generate secure passwords for new sites. I will always want this software on my machine because it makes my life so much easier.

Incentivized

Our experience with Cross Identity has not been very good, particularly recently, we are in the middle of many issues, outages etc. The management has given us all kind of assurances but we are still waiting for the results to start show.

Incentivized

I login to LastPass when I turn on my computer in the morning and I use it throughout the day. I cannot express how much easier, quicker, smoother (running out of adjectives) this is than our old Excel spreadsheet. I don't bookmark pages anymore, I put them in last pass as all I have to do is search for the site name, press launch and because I have auto signin for most of the sites, I'm in and doing my business in seconds. Truly a blessing!

Incentivized

Support is not appropriate. I mean the product support ad managed services both. It would be great if they can introduce a more coherent project governance structure. Advise to management, please encourage your engineers to take their job little more seriously. The product is full of bugs and have not been tested thoroughly.

Incentivized

LastPass is part of the essential lifeblood of our operations. It's so immensely necessary and useful that I can't imagine doing my job without it. The peace of mind it delivers along with convenience and the constant updates to the latest and greatest features make this product all around amazing. I can't recommend it enough.

Incentivized

Educating users on password management and the basics of the solution is key to then have them successfully start using it themselves. Many have taken it further and now use it for personal passwords as well.

Incentivized

The has been the first and only password management software that I have used so far, and haven't found a need to change it. I have seen promotions for other software like Roboform and Dashlane but have not had the desire to test how these work because I'm comfortable using Lastpass.

Contract terms are fine. No complaints there.

Incentivized

It has been really helpful to be able to evolve how we use LastPass as we grow and change departments, add departments, add personnel, and levels of security. Having some flexibility has been great to get us what we need and not have to change platforms, which for a growing company is always a pain.

Incentivized

professional services team is not very well versed with the the product from my experience. They should possess more knowledge to fix the issues more quickly.

Incentivized

• Mitigating MSP compromising is the biggest thing. We have not had a breach before LastPass for Business, and certainly not since. Many MSPs get compromised due to recycled passwords and having them stored insecurely.
• Another positive is that we are a reseller. When we see a client using autofill in a browser, which is insecure, we can offer them this solution, and being users ourselves, helps with the selling points.
• When onboarding new employees, being able to add them to LastPass for access already conditions them that this is the only way to manage passwords for our customers. This mitigates, if not fully eliminates, the possibility of security breaches.

Incentivized