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CrowdStrike Falcon Complete Next-Gen MDR vs. Huntress

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CrowdStrike Falcon Complete Next-Gen MDR

    Score9.1 out of 10
    N/ACrowdStrike Falcon® Complete Next-Gen MDR delivers 24/7 managed detection and response expertise, powered by the AI-native CrowdStrike Falcon® platform. Operating as an extension of customer teams, Falcon Complete Next-Gen MDR conducts advanced threat detection, investigation, and response around-the-clock and across all key attack surfaces including endpoint, cloud, identity, and critical third-party data. The service combines security expertise, threat hunting and security technology to…N/A

    Huntress

    Score9.5 out of 10
    N/AHuntress is a security platform that surfaces hidden threats, vulnerabilities, and exploits. The platform helps IT resellers protect their customers from persistent footholds, ransomware and other attacks.N/A
    Pricing
    CrowdStrike Falcon Complete Next-Gen MDRHuntress
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CrowdStrike Falcon Complete Next-Gen MDRHuntress
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    CrowdStrike Falcon Complete Next-Gen MDRHuntress
    Considered Both Products
    CrowdStrike
    No answer on this topic
    Huntress Labs Incorporated
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    13 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    13 Answers
    User Ratings
    CrowdStrike Falcon Complete Next-Gen MDRHuntress
    Likelihood to Recommend
    8.7
    (4 ratings)
    9.2
    (13 ratings)
    Usability
    9.0
    (4 ratings)
    9.5
    (5 ratings)
    User Testimonials
    CrowdStrike Falcon Complete Next-Gen MDRHuntress
    Likelihood to Recommend
    CrowdStrike
    I mean, CrowdStrike Falcon Complete Next-Gen MDR is best in class. If you want the absolute best and can afford it, it's the way to go. The sales team and CSMs are great and will promise you the world, and if you have the time and knowledge to set things up, they deliver. Sometimes, though, what they say and the actual reality differ a bit. Example: we were told that CrowdStrike Falcon Complete Next-Gen MDR will set everything up for us and assist us with configuring alerting and workflows. When it came time to do so, support told us that they can't set up workflows because they didn't know our system and can't be held responsible for missed triggers and alerts. Eventually, they did help, but only after we had set things up and they helped us tweak them.
    Incentivized
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    Huntress Labs Incorporated
    Huntress is great for a managed service provider to provide a better cybersecurity stack to their endpoints/customers. Some smaller clients cannot afford high-priced SOC services but require SOC-level protection. Along with a couple of other layers of security, Huntress provides peace of mind for the MSP that if a threat were to arise, they would be notified with specific instructions for dealing with that threat.
    Incentivized
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    Pros
    CrowdStrike
    • Proactive and comprehensive threat monitoring, mitigation and alerting
    • 24/7 threat response and escalation
    • Full incident response and support from start to finish
    • Excellent documentation and auditing
    Incentivized
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    Huntress Labs Incorporated
    • Using the latest industry knowledge of threats that have been ongoing, but not previously known and projecting it back in time against their installed endpoints to identify machines that are vulnerable or breached and when it these events occurred
    • Very quiet. If they alert, it is a thing.
    • Very good at remediation.
    • They communicate extremely well when it matters.
    • While there are the most extensive products more often than not they are the first to alert us to a threat.
    Incentivized
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    Cons
    CrowdStrike
    • Understanding the SIEM integration and pulling appropriate logs.
    • How they handled the global outage a couple years ago.
    • iOS support.
    Incentivized
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    Huntress Labs Incorporated
    • Now that they have EDR capability, they need to fully participate in MITRE testing for direct comparison against other EDR products.
    • Now that they are going into Managed Antivirus and EDR with isolation capabilities they need to update their SLA comparative to other vendors
    • Support for non-Windows OSes for consistency in a network
    • It would be nice to seed canary files in custom shares on servers.
    Incentivized
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    Usability
    CrowdStrike
    Over all the usability of this service is great with good response from the complete team when something happens or indeed when we have questions. The reporting and telemetry from the system is useful and very helpful when carrying out our own investigations or indeed when identifying areas for improvement. Since we have taken on this service we have also added newer functionality it has become a clear extension to our small security team.
    Incentivized
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    Huntress Labs Incorporated
    We dropped SentinelOne in favor of Huntress because the UI was much more simplistic for the tier 1 techs to maintain. It beats the old web design model of three clicks to where you want to go. It is very intuitive. No one needs training to figure out how to navigate its console.
    Incentivized
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    Alternatives Considered
    CrowdStrike
    Symantec just wasn't as polished or feature rich as CrowdStrike Falcon Complete Next-Gen MDR. For a Next-Gen MDR, there is really only one option.
    Incentivized
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    Huntress Labs Incorporated
    Firstly from a business model, [VMware] Carbon Black [Cloud Managed Detection] was not outfitted for the MSP where Huntress is very MSP-friendly from an affordably easy point to entry to value for money licensing. Carbon Black TS is not bad in anyway, well, that we found, but Huntress is a new layer of security that fits between the OS and AV layers to provide additional information, monitoring, and detection. With Huntress backing the MSP, [it] sure does help as well.
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    Return on Investment
    CrowdStrike
    • So much less risk of costly malware and breaches
    • No training requirements for IT staff to manage the product, white glove service
    • More team productivity, one less thing for my team to manage
    Incentivized
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    Huntress Labs Incorporated
    • We have been able to lower operational costs by shifting to Huntress.
    • We've been able to cut costs to our clients by utilizing Huntress over competing products.
    • In spite of inflation, we've been able to keep our managed service prices at a steady, below market rate, because of Huntress.
    Incentivized
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