CrowdStrike Falcon Complete Next-Gen MDR vs. Huntress

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CrowdStrike Falcon Complete Next-Gen MDR
Score 9.0 out of 10
N/A
CrowdStrike Falcon® Complete Next-Gen MDR delivers 24/7 managed detection and response expertise, powered by the AI-native CrowdStrike Falcon® platform. Operating as an extension of customer teams, Falcon Complete Next-Gen MDR conducts advanced threat detection, investigation, and response around-the-clock and across all key attack surfaces including endpoint, cloud, identity, and critical third-party data. The service combines security expertise, threat hunting and security technology to…N/A
Huntress
Score 9.3 out of 10
N/A
Huntress is a security platform that surfaces hidden threats, vulnerabilities, and exploits. The platform helps IT resellers protect their customers from persistent footholds, ransomware and other attacks.N/A
Pricing
CrowdStrike Falcon Complete Next-Gen MDRHuntress
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CrowdStrike Falcon Complete Next-Gen MDRHuntress
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
CrowdStrike Falcon Complete Next-Gen MDRHuntress
Best Alternatives
CrowdStrike Falcon Complete Next-Gen MDRHuntress
Small Businesses
ESET PROTECT
ESET PROTECT
Score 8.9 out of 10
ESET PROTECT
ESET PROTECT
Score 8.9 out of 10
Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Enterprises
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CrowdStrike Falcon Complete Next-Gen MDRHuntress
Likelihood to Recommend
9.0
(1 ratings)
9.2
(13 ratings)
Usability
9.0
(1 ratings)
9.4
(5 ratings)
User Testimonials
CrowdStrike Falcon Complete Next-Gen MDRHuntress
Likelihood to Recommend
CrowdStrike
Well, that's an easy one to answer... it's very well suited to all aspects of our operation. In our office network environment, I've been able to trust CrowdStrike Falcon Complete Next-Gen MDR to catch several inadvertent malware downloads by end users that were not paying attention. I don't have any experience with scenarios where CrowdStrike Falcon Complete Next-Gen MDR is inappropriate to deploy
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Huntress Labs Incorporated
Huntress is great for a managed service provider to provide a better cybersecurity stack to their endpoints/customers. Some smaller clients cannot afford high-priced SOC services but require SOC-level protection. Along with a couple of other layers of security, Huntress provides peace of mind for the MSP that if a threat were to arise, they would be notified with specific instructions for dealing with that threat.
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Pros
CrowdStrike
  • Proactive and comprehensive threat monitoring, mitigation and alerting
  • 24/7 threat response and escalation
  • Full incident response and support from start to finish
  • Excellent documentation and auditing
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Huntress Labs Incorporated
  • Using the latest industry knowledge of threats that have been ongoing, but not previously known and projecting it back in time against their installed endpoints to identify machines that are vulnerable or breached and when it these events occurred
  • Very quiet. If they alert, it is a thing.
  • Very good at remediation.
  • They communicate extremely well when it matters.
  • While there are the most extensive products more often than not they are the first to alert us to a threat.
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Cons
CrowdStrike
  • There are some integration gaps with other tools. I wish it worked better with LevelBlue AlienVault
  • Playbooks can be less than intuitive
  • Difficult to communicate with support at times, offshore support has difficulties understanding the request.
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Huntress Labs Incorporated
  • Now that they have EDR capability, they need to fully participate in MITRE testing for direct comparison against other EDR products.
  • Now that they are going into Managed Antivirus and EDR with isolation capabilities they need to update their SLA comparative to other vendors
  • Support for non-Windows OSes for consistency in a network
  • It would be nice to seed canary files in custom shares on servers.
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Usability
CrowdStrike
CrowdStrike Falcon Complete Next-Gen MDR is a turnkey solution that is easy to deploy and operate, providing protection without requiring heavy internal management. The 24/7 coverage ensures continuous monitoring and response gives me peace of mind and allows me to focus on business issues. Integrating with Slack allows for timely alerts directly in existing workflows. Reporting is clear, concise, and easy to understand for both my teams and upper management. Support is generally OK and responsive, but as previously mentioned offshore comprehension issues can occur. Still, the overall quality and reliability of support is OK.
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Huntress Labs Incorporated
We dropped SentinelOne in favor of Huntress because the UI was much more simplistic for the tier 1 techs to maintain. It beats the old web design model of three clicks to where you want to go. It is very intuitive. No one needs training to figure out how to navigate its console.
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Alternatives Considered
CrowdStrike
CrowdStrike Falcon Complete Next-Gen MDR stands out against Palo Alto XDR to me by offering fully managed 24/7 MDR, which took the burden off my team. While Palo Alto XDR provided adequate protection and integration across network, cloud, and endpoints, it required a lot of in-team expertise for us to manage it. We changed to CrowdStrike Falcon Complete Next-Gen MDR because of its white-glove service, incident response, and support and much better ROI for us.
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Huntress Labs Incorporated
Firstly from a business model, [VMware] Carbon Black [Cloud Managed Detection] was not outfitted for the MSP where Huntress is very MSP-friendly from an affordably easy point to entry to value for money licensing. Carbon Black TS is not bad in anyway, well, that we found, but Huntress is a new layer of security that fits between the OS and AV layers to provide additional information, monitoring, and detection. With Huntress backing the MSP, [it] sure does help as well.
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Return on Investment
CrowdStrike
  • So much less risk of costly malware and breaches
  • No training requirements for IT staff to manage the product, white glove service
  • More team productivity, one less thing for my team to manage
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Huntress Labs Incorporated
  • We have been able to lower operational costs by shifting to Huntress.
  • We've been able to cut costs to our clients by utilizing Huntress over competing products.
  • In spite of inflation, we've been able to keep our managed service prices at a steady, below market rate, because of Huntress.
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