CrowdStrike Falcon Complete Next-Gen MDR vs. McAfee Total Protection (discontinued)

I mean, CrowdStrike Falcon Complete Next-Gen MDR is best in class. If you want the absolute best and can afford it, it's the way to go. The sales team and CSMs are great and will promise you the world, and if you have the time and knowledge to set things up, they deliver. Sometimes, though, what they say and the actual reality differ a bit. Example: we were told that CrowdStrike Falcon Complete Next-Gen MDR will set everything up for us and assist us with configuring alerting and workflows. When it came time to do so, support told us that they can't set up workflows because they didn't know our system and can't be held responsible for missed triggers and alerts. Eventually, they did help, but only after we had set things up and they helped us tweak them.

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I think McAfee is great to have whether it's for work or for personal use. While it has some drawbacks, I like the peace of mind of feeling safe when I'm browsing the web/email, especially when my computer has sensitive/confidential information, knowing that McAfee will immediately detect any threats. The UI is extremely easy to navigate, which makes it easy for users regardless of how tech-savvy they are.

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• Proactive and comprehensive threat monitoring, mitigation and alerting
• 24/7 threat response and escalation
• Full incident response and support from start to finish
• Excellent documentation and auditing

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• Excellent protection of all internet connected assets on our VPN.
• Constant updates of needed security patches that ensure our network and systems are protected from current and emerging/potential threats.
• Prompt and reliable customer service that provides needed answers and expertise in a crisis.
• Strategic whitepapers on emerging cyber threats and McAfee solutions to resolve them before they become a problem for my team or our clients.

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• Understanding the SIEM integration and pulling appropriate logs.
• How they handled the global outage a couple years ago.
• iOS support.

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Independently Invited by TrustRadius

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• Price - Extremely high price tag for many of the solutions.

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McAfee has consistently delivered on its stated goals of providing comprehensive protection for our networks and systems. Due to their excellent work and follow through I have been, and will continue to be a loyal customer.

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Over all the usability of this service is great with good response from the complete team when something happens or indeed when we have questions. The reporting and telemetry from the system is useful and very helpful when carrying out our own investigations or indeed when identifying areas for improvement. Since we have taken on this service we have also added newer functionality it has become a clear extension to our small security team.

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Symantec just wasn't as polished or feature rich as CrowdStrike Falcon Complete Next-Gen MDR. For a Next-Gen MDR, there is really only one option.

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I haven't used Norton for a while, but when I did use it I felt that it slowed down my computer and had constant pop-ups, which were both equally frustrating and annoying. It was also very difficult to remove from my computer. Malwarebytes is a great, straightforward program I've used for virus scanning. It's pretty bare bones but I think if you just want something to scan for viruses it gets the job done quickly and reliably. In my opinion McAfee offers similar benefits as Norton but its more intuitive and doesn't impact system performance.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• So much less risk of costly malware and breaches
• No training requirements for IT staff to manage the product, white glove service
• More team productivity, one less thing for my team to manage

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Blocks unsafe websites
• Virus detection and removal
• Protects sensitive data

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info