CrowdStrike Falcon vs. IBM Security QRadar SOAR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CrowdStrike Falcon
Score 9.1 out of 10
N/A
CrowdStrike offers the Falcon Endpoint Protection suite, an antivirus and endpoint protection system emphasizing threat detection, machine learning malware detection, and signature free updating. Additionally the available Falcon Spotlight module delivers vulnerability assessment with no performance impact, no additional agents, hardware, scheduled scans, firewall exceptions or admin credentials.
$59.99
per endpoint/month (minimum number of endpoints applies)
IBM Security QRadar SOAR
Score 8.9 out of 10
N/A
IBM Security® QRadar® SOAR is designed to help your security team respond to cyberthreats with confidence, automate with intelligence and collaborate with consistency. It guides your team in resolving incidents by codifying established incident response processes into dynamic playbooks.N/A
Pricing
CrowdStrike FalconIBM Security QRadar SOAR
Editions & Modules
Falcon Go (Small Business)
$59.99
per endpoint/month (minimum number of endpoints applies)
Falcon Go (Small Business)
$59.99
Falcon Pro
$99.99
per endpoint/month (for 5-250 endpoints, billed annually)
Falcon Enterprise
$184.99
per endpoint/month (minimum number of endpoints applies)
No answers on this topic
Offerings
Pricing Offerings
CrowdStrike FalconIBM Security QRadar SOAR
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUsage-based pricing: This simple, scalable option allows starting small with an initial users and capabilities and scaling up as more users are added, as well as capabilities and data. Enterprise-wide pricing: This option is based on either the size of the enterprise-wide IT infrastructure or the size and type of data sources being secured.
More Pricing Information
Community Pulse
CrowdStrike FalconIBM Security QRadar SOAR
Features
CrowdStrike FalconIBM Security QRadar SOAR
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
CrowdStrike Falcon
8.8
98 Ratings
4% above category average
IBM Security QRadar SOAR
-
Ratings
Anti-Exploit Technology9.089 Ratings00 Ratings
Endpoint Detection and Response (EDR)9.396 Ratings00 Ratings
Centralized Management9.097 Ratings00 Ratings
Hybrid Deployment Support8.24 Ratings00 Ratings
Infection Remediation9.093 Ratings00 Ratings
Vulnerability Management7.772 Ratings00 Ratings
Malware Detection9.396 Ratings00 Ratings
Best Alternatives
CrowdStrike FalconIBM Security QRadar SOAR
Small Businesses
ThreatLocker
ThreatLocker
Score 9.4 out of 10

No answers on this topic

Medium-sized Companies
BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
Splunk SOAR
Splunk SOAR
Score 8.3 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 10.0 out of 10
Palo Alto Networks Cortex XSOAR
Palo Alto Networks Cortex XSOAR
Score 1.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CrowdStrike FalconIBM Security QRadar SOAR
Likelihood to Recommend
9.0
(98 ratings)
8.8
(18 ratings)
Likelihood to Renew
10.0
(3 ratings)
8.0
(1 ratings)
Usability
10.0
(2 ratings)
5.5
(3 ratings)
Support Rating
10.0
(9 ratings)
6.0
(1 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
7.3
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
CrowdStrike FalconIBM Security QRadar SOAR
Likelihood to Recommend
CrowdStrike
Crowdstrike is a unified platform for monitoring endpoint devices, whether they're workstations, servers, cloud-native machines, or even mobile devices. It uses AI/ML to monitor anomalies and suspicious behavior, including zero-day attacks. It is suitable for large organizations but may be costlier or less appropriate for smaller organizations, those who want an on-prem EDR setup, and those who need custom scanning based on compliance requirements.
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IBM
IBM Security QRadar SOAR is versatile. All the major players in SOAR field require the administrator to have coding experience but with IBM it is different. IBM's solution is a full-fledged automation solution, and not some threat-based or limited one. Meaning whatever comes to your mind, if you can write the code, you can do it. This goes from daily tasks from SOC to daily tasks of your network or security administrator or any other administrator. You can manage your ITSM solution if you want to, IBM is a playground and there is much to discover in its capabilities. If you do not have the knowledge or if you want a SOC/Threat Based SOAR solution, meaning you want automation but you want it to be limited to an area and out-of-box, you may choose other alternatives.
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Pros
CrowdStrike
  • The Log analysis is very detailed and easy to use.
  • Prevent and block all type of malwares.
  • Great threat intelligence which is very up-to-date with the recent cyber attacks
  • very user friendly in access and management
  • Automated feature of detecting, taking action and closing incidents using fusion workflow.
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IBM
  • QRadar's ability to collect, analyze and normalize vast amount of security data from various sources is remarkable.
  • QRadar allows us to define and automate incident response playbooks which have been amazing for streamlining the response to security incidents.
  • It offers and extensive library of pre-built connectors and support for common security standards facilitating seamless integration with a wide range of security tools.
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Cons
CrowdStrike
  • Support - we are often tasked with running down problems rather than being directed by support.
  • The sales staff we have dealt with are not very responsive or timely.
  • I believe this is a product built for installations of 300 users or more.
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IBM
  • You still have to generate reports manually. Reports are very limited and practically not useful.
  • The solution should not be SOAR class. Automations usually don't work. It's apparent that it's not designed for that.
  • Lack of flexibility.
  • Practically no support. The reported integration problems have not been resolved.
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Likelihood to Renew
CrowdStrike
Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI.
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IBM
I'd rate my likelihood of renewing the use of IBM Security QRadar SOAR as an 8 out of 10. Its strong automation, customization, and integration capabilities make it highly valuable for incident response and cybersecurity research. However, occasional complexity and the need for more streamlined usability prevent it from being a perfect score.
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Usability
CrowdStrike
I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.
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IBM
I would rate IBM Security QRadar SOAR's overall usability a 7 out of 10. The interface is quite functional and offers a wide range of features, but it can be somewhat complex and intimidating for beginners. Additionally, the configuration and customization can require a significant learning curve, especially for those without prior experience with security orchestration and automation platforms.
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Reliability and Availability
CrowdStrike
No answers on this topic
IBM
I would rate IBM Security QRadar SOAR's availability as 9 out of 10. The platform is highly reliable, with minimal unplanned outages or application errors, ensuring it’s available when needed. However, occasional minor maintenance periods or rare connectivity issues prevent it from achieving a perfect score in terms of availability.
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Performance
CrowdStrike
No answers on this topic
IBM
I would rate IBM Security QRadar SOAR's performance as 8 out of 10. Pages generally load quickly, and reports complete in a reasonable time frame, even for complex data. While integration with other systems is smooth, there can be occasional slowdowns when handling very large datasets or during peak usage, which affects the perfect score.
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Support Rating
CrowdStrike
Any time we need to engage the Crowdstrike Falcon Complete Team, their response is switch, thorough, and they are sure to not close out any request until the customer confirms that they have provided an acceptable resolution. If I ever need anything from the account team related to the product, I also get a response from them within minutes typically to address my question. Top notch customer service!
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IBM
I would rate IBM Security QRadar SOAR's support an 8 out of 10. The support team is knowledgeable, responsive, and generally provides helpful solutions. However, there can be occasional delays when addressing more complex issues, which prevents it from being a perfect score. Overall, the support experience has been positive.
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In-Person Training
CrowdStrike
There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any.
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IBM
No answers on this topic
Online Training
CrowdStrike
The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user.
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IBM
No answers on this topic
Implementation Rating
CrowdStrike
Read the documentation
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IBM
I would rate my satisfaction with the implementation of IBM Security QRadar SOAR as 7 out of 10. The process was generally straightforward, supported by helpful documentation and responsive support. However, certain advanced configurations proved more challenging and required more technical effort than anticipated, making the overall experience less seamless.
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Alternatives Considered
CrowdStrike
It was just a legacy AV program onboarded during initial setup days. As the org. As it expanded, its threat landscape also grew, and we needed a next-gen solution to protect against evolving threat vectors. Falcon EDR was the one that solved all these in a single place.
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IBM
Overall, IBM Security QRadar SOAR offered the same set of functionality that was needed by the organization as offered by Splunk SOAR, but the former is less expensive and solves all the purpose within budget. In addition, integration with other IBM products was easier and made implementation of a SOAR solution much faster.
Read full review
Scalability
CrowdStrike
No answers on this topic
IBM
I would rate IBM Security QRadar SOAR's overall scalability as 9 out of 10. It effectively scales to handle large volumes of incidents and can be deployed across multiple departments or sites. Its architecture supports growing data and integration needs, but advanced configuration for larger deployments may require more effort, preventing a perfect score.
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Return on Investment
CrowdStrike
  • CrowdStrike Falcon's proactive threat mitigation has significantly reduced the risk of successful cyber attacks, resulting in tangible savings related to potential data breaches or system compromises.
  • The cloud-native architecture and automated features have improved operational efficiency.
  • The platform's real-time visibility and threat hunting capabilities have drastically improved incident response times.
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IBM
  • It provides comprehensive MTTD and MTTR metrics and we are aware of how secure our systems are at any given moment.
  • We use linux 7.7, therefore the integrations are smooth.
  • We've been able run our online shops securely for so long.
Read full review
ScreenShots

IBM Security QRadar SOAR Screenshots

Screenshot of the IBM Security QRadar SOAR Breach Response solution. The software helps customers manage more than 180 global privacy reporting regulations including GDPR.Screenshot of the Playbooks Landing page, that shows all active playbooks in a single view, including how many are actively running, disabled, or are in draft.Screenshot of IBM Security QRadar SOAR’s Playbook Designer canvas, designed to lower the barrier to entry necessary to build automations through a graphical interface.Screenshot of the Tasks view shows all response tasks, organized by phase, that have either completed or are set to be executed.Screenshot of Threat Investigator automatically correlates incident information, curating an incident timeline from start to finish, including related artifacts and MITRE ATT&CK mappings.