After using CrowdStrike Falcon for one year, here is what I learned…
May 27, 2024

After using CrowdStrike Falcon for one year, here is what I learned…

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Falcon Enterprise

Modules Used

  • Falcon Firewall Management
  • Falcon Prevent
  • Falcon Insight
  • Falcon Device Control
  • Falcon Overwatch
  • Falcon Complete
  • Falcon Discover
  • Falcon Spotlight
  • Falcon Filevantage
  • Falcon Intelligence Recon
  • Falcon Forensics
  • XDR

Overall Satisfaction with CrowdStrike Falcon

CrowdStrike Falcon provides end-user security, as well as data security, and sandboxing further allowing security researchers and analysts to dig into the malware some. It is an over security solution, or stack, that allows companies to use one platform rather than multiple. What I like most though is the compliance assessment. CrowdStrike Falcon recently added HIPAA to the list of compliance frameworks that it will test your environment against so that you can see how your companies security compares to different compliance standards. For example, I need to be hipaa compliant, so I can see how my company‘s security compares to hipaa compliance requirement and if it is not hipaa compliant, it will show me what to fix and how to fix it.

Pros

  • Compliance Audit
  • End user security
  • Data protection

Cons

  • The user interface can be challenging to navigate from time to time until you get the hang of it.
  • CrowdStrike Falcon helped me with some hipaa compliance issues. I was at about 90-92 percent hipaa complaint now I am setting at 98-99 percent.
  • With their machine learning, I installed in a research server that I have, and have been writing malware to test its detection and help the machine learning.
It’s provides all of what the other solutions offered individually and at a better price.

Do you think CrowdStrike Falcon delivers good value for the price?

Yes

Are you happy with CrowdStrike Falcon's feature set?

Yes

Did CrowdStrike Falcon live up to sales and marketing promises?

Yes

Did implementation of CrowdStrike Falcon go as expected?

Yes

Would you buy CrowdStrike Falcon again?

Yes

CrowdStrike Falcon is a robust security suite that would do well with any company, but it is geared more towards enterprises.

CrowdStrike Falcon Feature Ratings

Anti-Exploit Technology
10
Endpoint Detection and Response (EDR)
Not Rated
Centralized Management
Not Rated
Infection Remediation
Not Rated
Vulnerability Management
Not Rated
Malware Detection
Not Rated

Using CrowdStrike Falcon

10 - Data and Analytics
2 - Basic understanding of technology is fine, because CrowdStrike Falcon has a robust set of documentation.
  • End user protection
  • Malware analysis
  • Data integrity
  • Dedicated malware research
  • Education tool
After using CrowdStrike Falcon for about a year, I have learned that it is an overall, comprehensive and complete security solution.

Evaluating CrowdStrike Falcon and Competitors

  • Cloud Solutions
  • Scalability
  • Ease of Use
I needed a comprehensive solution and CrowdStrike Falcon is that. It eliminates the need for a “stack” of software.
I was focused on a specific need rather than a suite of software, had looked for a complete solution, I would have decided on CrowdStrike Falcon sooner.

CrowdStrike Falcon Implementation

Read the documentation.
  • Integration in the cloud environment

CrowdStrike Falcon Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes, we wanted the full benefit of the software.
Yes, I was having an issue with the new HIPAA compliance scanner. I called support and they walked me through it. I had the premium support package but we were unable to validate it, so the support rep took me at my word that we had it and continued to help me, even though he wasn’t obligated to.
When I have a question, which isn’t often I might add, it gets answered quick fast and in a hurry.

Using CrowdStrike Falcon

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Feel confident using
Familiar
None
  • Installing the sensors on servers and other endpoints
  • Managing groups
  • Integration into cloud environments
It can be a bit challenging but CrowdStrike Falcon made it easy by providing robust documentation and video tutorials.

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