Likelihood to Recommend I would highly recommend CrowdStrike Falcon to any organization serious about bolstering its cybersecurity defenses. The platform's effectiveness in threat detection, proactive mitigation, and scalability make it a valuable asset in today's ever-evolving threat landscape. Despite some learning curves and integration challenges, the return on investment and the overall security enhancement justify its strong recommendation.
Read full review Solarwinds SEM is great for generating reports for investigation purposes. Once you set up the connectors you can walk away and the product runs without needing maintenance. It was however pretty difficult to create the reports and alerts when now starting out and it can be very intimidating for new users.
Read full review Pros The Log analysis is very detailed and easy to use. Prevent and block all type of malwares. Great threat intelligence which is very up-to-date with the recent cyber attacks very user friendly in access and management Automated feature of detecting, taking action and closing incidents using fusion workflow. Read full review It does a great job of notifying us when accounts have been locked out. We can then find out the device on the network where the login attempt occurred. Searching for incidents is now a lot faster with the implementation of the HTML 5 interface. Read full review Cons Sometimes updates to sensor versions fail, which requires manual intervention by internal staff members The variety of different administrative privilege levels is vast and sometimes confusing Proactive notifications confirming the health of the environment would be great instead of just reporting on potential issues Read full review All SolarWinds product suffer from slow response times in management portals. SolarWinds SEM is no exception. While it is much preferred over a "thick client" there is much room for improvement in speed. If you use the email alert features with SolarWinds make sure to prepare you staff and team for the large amount of emails they could receive. Make sure to reduce the number of alerts so your team does not ignore the alerts. Read full review Likelihood to Renew Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI.
Read full review It is pretty likely that we will renew SEM when the time comes up. It is easy to use and maintain so there isn't much of a need to replace this product. It is also a pretty fair price for the capabilities provided by the SEM
Read full review Usability I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.
Read full review If you are familiar with SolarWinds then you can use this product it's as easy as that. If you have never used a SolarWinds product then it will take a minute to get how they do reports and make dashboards but that being said the tool is great and can make things very easy once you get a feel for how it works and get everything setup how you like it.
Read full review Support Rating Support is generally pretty fast and gets right to the issue. We haven't had to use them much, fortunately, but the issues and questions we've had are usually answered quickly. The customer success manager/account manager you're assigned will also follow up with you on a regular cadence to ensure you're getting the most out of the subscription. There's not a whole lot of room to improve, other than the general confusion about what is/what is not covered in custom packages you're subscribed to. The initial purchase took much longer because of a package name changes and realignments of different modules into those packages.
Read full review The quality of support can vary depending on whom you end up speaking with. I was fortunate enough to work with a support representative who was very familiar with the product. He had even authored some of the support documentation on the website. On the flip side, I had two other experiences where I was simply directed to online training material.
Read full review In-Person Training There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any.
Read full review Online Training The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user.
Read full review Alternatives Considered CrowdStrike Falcon's cloud-native architecture gives it an edge in terms of scalability, ease of deployment, and real-time threat intelligence updates. The user interface of Falcon is intuitive and offers clear visibility into our organization's threat landscape. Our team felt more comfortable navigating Falcon's dashboard. CrowdStrike Falcon's API and integration capabilities meant we could easily incorporate it into our existing tech stack, enhancing our other tools. Falcon's seemed more flexible for our specific needs.
Read full review Splunk was a pretty good product but the licensing structure needed a lot of work. They changed the structure three times that I am aware and I still had problems understanding LogRhythm had a lot of issues correlating users to IP addresses, the mappings were frequently wrong so this product could not be trusted in my environment as all our access logs are IP based and this needs to be matched to usernames from AD Fortianalzyer is a great product but it can only do logs from Fortigates so that was not helping for anything other than our firewalls.
Read full review Return on Investment Centralized resource management means we need less tools to do the same job. EDR data is massive and has to be factored into the overall cost of the product. You are exponentially punished for more devices. CS has allowed larger coverage over devices and has discovered massive pockets of no protections. Read full review For the price, it produced a decent value. It did a lot of the easy stuff well. I can't give any specific data given the objective of the product was to monitor very basic events in the environment. There are free options that can do a better job. Read full review ScreenShots SolarWinds Security Event Manager (SEM) Screenshots