TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Crunchbase

    Score6.3 out of 10
    N/ACrunchbase is a provider of private-company prospecting and research solutions. The vendor boasts that over 60 million users—including salespeople, entrepreneurs, investors, and market researchers—use Crunchbase to prospect for new business opportunities, and that companies all over the world rely on Crunchbase to power their applications, making over 3 billion calls to their API each year.

    $0

    eCairn

    N/AN/AeCairn is a sales intelligence software solution offered by eCairn.N/A
    Pricing
    CrunchbaseeCairn
    Editions & Modules
    Basic
    $0
    Crunchbase Starter
    $29
    per month, per user
    Crunchbase Pro
    $49
    per month, per user
    Crunchbase Enterprise
    Custom Billing
    No answers on this topic
    Offerings
    Pricing Offerings
    CrunchbaseeCairn
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    CrunchbaseeCairn
    Considered Both Products
    Crunchbase Inc.
    No answer on this topic
    eCairn
    No answer on this topic
    Key User Insights
    Would buy again
    55%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    60%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    55%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    56%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    70%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    CrunchbaseeCairn
    Prospecting
    Comparison of Prospecting features of Crunchbase and eCairn
    Feature
    Crunchbase
    7.1
    19 Ratings
    8% below category average
    eCairn
    -
    Ratings
    Advanced search4.418 Ratings00 Ratings
    Identification of new leads7.317 Ratings00 Ratings
    List quality4.217 Ratings00 Ratings
    List upload/download9.012 Ratings00 Ratings
    Ideal customer targeting10.015 Ratings00 Ratings
    Load time/data access7.816 Ratings00 Ratings
    Sales Intelligence Data Standards
    Comparison of Sales Intelligence Data Standards features of Crunchbase and eCairn
    Feature
    Crunchbase
    5.0
    19 Ratings
    43% below category average
    eCairn
    -
    Ratings
    Contact information3.416 Ratings00 Ratings
    Company information5.819 Ratings00 Ratings
    Industry information5.712 Ratings00 Ratings
    Data Augmentation & Lead Qualification
    Comparison of Data Augmentation & Lead Qualification features of Crunchbase and eCairn
    Feature
    Crunchbase
    5.6
    17 Ratings
    28% below category average
    eCairn
    -
    Ratings
    Lead qualification process5.19 Ratings00 Ratings
    Smart lists and recommendations3.914 Ratings00 Ratings
    Salesforce integration4.98 Ratings00 Ratings
    Company/business profiles4.916 Ratings00 Ratings
    Alerts and reminders8.011 Ratings00 Ratings
    Data hygiene4.213 Ratings00 Ratings
    Automatic data refresh10.07 Ratings00 Ratings
    Tags5.410 Ratings00 Ratings
    Filters and segmentation3.914 Ratings00 Ratings
    Sales Intelligence Email Features
    Comparison of Sales Intelligence Email Features features of Crunchbase and eCairn
    Feature
    Crunchbase
    4.3
    4 Ratings
    53% below category average
    eCairn
    -
    Ratings
    Sales email templates4.34 Ratings00 Ratings
    Append emails to records4.34 Ratings00 Ratings
    Best Alternatives
    CrunchbaseeCairn
    Small Businesses
    Owler
    Score9.7 out of 10
    Owler
    Score9.7 out of 10
    Medium-sized Companies
    Clay
    Score9.3 out of 10
    Clay
    Score9.3 out of 10
    Enterprises
    LinkedIn Sales Navigator for Gmail (discontinued)
    Score8.5 out of 10
    LinkedIn Sales Navigator for Gmail (discontinued)
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CrunchbaseeCairn
    Likelihood to Recommend
    4.6
    (20 ratings)
    -
    (0 ratings)
    Usability
    3.2
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CrunchbaseeCairn
    Likelihood to Recommend
    Crunchbase Inc.
    Looking to create lists of target companies through the advanced search feature or the query builder if one is planning to reach out to the individuals listed in the profile. Looking for investment and company history information to inform sourcing or competitive landscape research.
    Incentivized
    Read full review
    eCairn
    No answers on this topic
    Pros
    Crunchbase Inc.
    • Crunchbase has an easy-to-navigate user interface. The bar at the top of the screen that shows the different data points available on companies is particularly helpful for quick navigating.
    • The ability to make and import lists and save searches is helpful for customizing the software to your particular needs.
    • The web and mobile app data that Crunchbase offers is very helpful to gauge trends and interest in companies for diligence purposes.
    Incentivized
    Read full review
    eCairn
    No answers on this topic
    Cons
    Crunchbase Inc.
    • Notifications - Something similar to TweetDeck would be nice, so that when news breaks it could be an immediate fact.
    • Honestly dont add too much because you don't want it to become more of a social tool with cluttered info, keep it straight to the point.
    Incentivized
    Read full review
    eCairn
    No answers on this topic
    Usability
    Crunchbase Inc.
    In our experience, the customer service is horrible to non existent. If we were a fortune 100 company with a staff of computer people I am sure this would be a valuable service as they would "speak the language" but that is not us. Not being able to reach customer service when we are thinking about upgrading is, in my opinion, a crazy business model.
    Read full review
    eCairn
    No answers on this topic
    Support Rating
    Crunchbase Inc.
    They give standard answers. They are not a customer first business. I tried to cancel my subscription after using it for only 1 week as we found the information was outdated and not at all useful. But they would not cancel the year long subscription I mistakenly signed up for
    Read full review
    eCairn
    No answers on this topic
    Alternatives Considered
    Crunchbase Inc.
    Crunchbase is definitely bottom of the barrel in this space. At similar pricing models, all competitors I have tried have significantly bigger and more updated databases. Crunchbase may have been great sometime in the past, but they are not worth engaging now.
    Read full review
    eCairn
    No answers on this topic
    Return on Investment
    Crunchbase Inc.
    • Crunchbase has been great and given us a lot of new companies to go after that have received funding and turned into great meetings. We do not pay a ton, so the ROI is great.
    • We have nothing but positive results using Crunchbase and rely on it heavily for prospecting.
    • It might add more value if we get a more expensive or advanced version.
    Incentivized
    Read full review
    eCairn
    No answers on this topic
    ScreenShots