Not value for money, information outdated. Don’t purchase!!
July 03, 2021

Not value for money, information outdated. Don’t purchase!!

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source

Software Version

Free

Overall Satisfaction with Crunchbase

We used Crunchbase to learn about other companies' tech stacks and funding information. It was used by our lead development team.
  • Free information on companies
  • The Boost feature around tech stack is not worth the price. The information is outdated and as most companies are using 3rd party applications you can not see this.
  • They are very very expensive and not value for money. You can find most if not all this information with a Google search.
  • Customer support is rude and unhelpful [in my experience].
  • Beware of signing up for a trial - [I believe] they rely on unsuspecting people to put in their credit cards and you have to pay for the full year.
  • $1600 spent zero return on investment
  • Tried to cancel subs for a refund and it wasn’t possible. Customer service was rude.

Do you think Crunchbase delivers good value for the price?

No

Are you happy with Crunchbase's feature set?

No

Did Crunchbase live up to sales and marketing promises?

No

Did implementation of Crunchbase go as expected?

No

Would you buy Crunchbase again?

No

I don’t believe Crunchbase adds any real value [because] all the information they have is available via a Google search. They are very expensive and [in my opinion] not value for money.

Crunchbase Feature Ratings

Advanced search
1
Identification of new leads
1
List quality
1
List upload/download
1
Ideal customer targeting
1
Load time/data access
1
Contact information
1
Company information
1
Industry information
1
Lead qualification process
1
Smart lists and recommendations
1
Salesforce integration
1
Company/business profiles
1
Alerts and reminders
1
Data hygiene
1
Automatic data refresh
1
Tags
1
Filters and segmentation
1
Sales email templates
1
Append emails to records
1

Crunchbase Support

They give standard answers. They are not a customer first business. I tried to cancel my subscription after using it for only 1 week as we found the information was outdated and not at all useful. But they would not cancel the year long subscription I mistakenly signed up for.