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CS PracticeWorks Software vs. VixWin Platinum

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CS PracticeWorks Software

    Score8 out of 10
    N/ACarestream Dental offers CS PracticeWorks Software, a scheduling and payment management platform for dentist offices.N/A

    VixWin Platinum

    Score8 out of 10
    N/AVixWin Platinum is an imaging management tool from Gendex to support dentists and oral surgeons.N/A
    Pricing
    CS PracticeWorks SoftwareVixWin Platinum
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CS PracticeWorks SoftwareVixWin Platinum
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    CS PracticeWorks SoftwareVixWin Platinum
    Likelihood to Recommend
    7.0
    (1 ratings)
    8.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    CS PracticeWorks SoftwareVixWin Platinum
    Likelihood to Recommend
    Carestream Dental
    PracticeWorks is best suited for a smaller office who wants easy to use software without a lot of bells and whistles. It is very user friendly but is limited with customization options. There are better software systems for an office that wants to incorporate extensive marketing with the software. Overall it is easy to use.
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    Dental Imaging Technologies Corporation (DEXIS)
    VixWin Platinum is suitable in a general/pediatric dental setting; it seems to be used in many offices I have been in--not sure if that's because of the price or maybe because it is so easy to use. I believe if you are a speciality practice where you need higher quality x-rays or more options in regards to x-ray editing, VixWin Platinum may not be the best. In my opinion, VixWin Platinum is basic. Be aware of the need for storage (depending on how large your practice is).
    Incentivized
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    Pros
    Carestream Dental
    • Scheduling - the schedule is easy to read and color code by procedure, doctor, or patient status.
    • Imaging - we also implement Kodak Imaging through PW and it is great.
    • Overall layout is easy to use.
    Incentivized
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    Dental Imaging Technologies Corporation (DEXIS)
    • Easy to use--pretty straightforward, especially when rotating x-rays, sharpening an image, and choosing between different mounts.
    • You can set up the mounts how you like it (e.g., if you take a lot of bitewings, you can set up an easy-access "four bitewing" mount).
    • Easy to import and export images when needed.
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    Cons
    Carestream Dental
    • The patient handouts such as treatment plans and billing are very outdated looking.
    • Buggy at times
    • Marketing is behind the times. It is very difficult to run email lists for targeted procedures and no way to send an email blast from PW directly.
    Incentivized
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    Dental Imaging Technologies Corporation (DEXIS)
    • There needs to be an easy way to "move" x-rays from one patient's chart to another. For example, it happens when you take x-rays under the wrong chart and need to move them. Sometimes in the process of moving them, they get lost.
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    Usability
    Carestream Dental
    No answers on this topic
    Dental Imaging Technologies Corporation (DEXIS)
    Very easy to use and train on (extremely user friendly). It is pretty straightforward and easy to follow, especially if you are new to the dental field or not comfortable using computers and/or programs. (I was in an office that was using charts then went paperless; many of the staff members found VixWin Platinum easy to transition into).
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    Support Rating
    Carestream Dental
    No answers on this topic
    Dental Imaging Technologies Corporation (DEXIS)
    I have never personally reached out to VixWin, but from watching other members of my offices/dental field reach out, I have noticed that they were on the phone for a decent amount of time when it came to resolving issues with VixWin Platinum. The issue was always resolved but it did take a decent amount of time (a few hours at a time).
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    Alternatives Considered
    Carestream Dental
    We evaluated Dentrix at the time of purchase. At that time PracticeWorks had bought out our software vendor. We chose to go with Practice Works since they would get a better conversion of our current patients. As time has passed, we have been told Dentrix has more customization options.
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    Dental Imaging Technologies Corporation (DEXIS)
    VixWin Platinum is basic but I still find it better than EagleSoft's dental x-ray system. VixWin Platinum has more options to edit and play with the contrast then EagleSoft's x-rays. I also feels as though the quality of x-rays is much better in VixWin Platinum than in EagleSoft (I get a lot of overexposed images in EagleSoft, even after adjusting the exposure).
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    Return on Investment
    Carestream Dental
    • PracticeWorks helps us keep up to date with patient recall and keeping the schedule full.
    • PracticeWorks tracks treatment needed.
    • PracticeWorks Office Expert tracks daily/weekly goals and things to do easily.
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    Dental Imaging Technologies Corporation (DEXIS)
    • Easy to take x-rays; easy to see if I need to retake/move image
    • It is nice that you can bring image up larger for the patient to view--great for patient education
    • Disappointing when you can't find an x-ray you just took; it may disappear
    Incentivized
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