Curalate vs Rival IQ

Likelihood to Recommend

It is very well suited for scheduling Instagram posts, and tagging products from our eCommerce site using Like2Buy. We are just about to start using another product of theirs. Very competitive pricing.

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Andrew Shusterman

Social Media Manager

TillysRetail, 1001-5000 employees

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I think it's a great tool to be used by any brand. The interface is user friendly, creating a safe space for account managers and social media managers alike. The only instance in where it wouldn't be optimal is if you're looking at very historical data, or tracking additional influencers (not competitors) or if you have multiple profiles (within 1 channel) to track.. But this suits our needs very well.

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Verified User

Project Manager in Marketing

Marketing and Advertising Company, 201-500 employees

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Pros

Very intuitive/easy to use. Interface is well-designed.
Great content uploader with product tagging capabilities integrating Like2Buy.
Great customer service! Our rep is very knowledgeable and attentive.

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Andrew Shusterman

Social Media Manager

TillysRetail, 1001-5000 employees

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Competitive analysis
Data visualization
Historical data

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Verified User

Strategist in Social Media

Marketing and Advertising Company, 11-50 employees

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Cons

Honestly, they are doing a great job, and I can't think of anything I could see them doing differently.

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Andrew Shusterman

Social Media Manager

TillysRetail, 1001-5000 employees

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Managing companies within your installation aren't always easy. You can map companies to landscapes, but if you run out of slots for companies (based on your subscription tier) you end up having to swap companies frequently to get the reporting you need.
RivalIQ is competitively priced on a tiered structure, but if you want to add small sets of additional data within tiers, such as additional companies, the pricing is prohibitive as to force you into the next tier up.

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Scott Millen

Managing Director & Creative Principal

2 Fish Company, LLCMarketing and Advertising, 1-10 employees

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Usability

No score

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Rival IQ 8.0

Based on 1 answer

This is a really easy package to use and understand, once you've walked thru the interface. Onboarding is a must.

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Scott Millen

Managing Director & Creative Principal

2 Fish Company, LLCMarketing and Advertising, 1-10 employees

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Support Rating

No score

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Rival IQ 10.0

Based on 1 answer

Support is continuous and very helpful. Email, phone, and chat support are always on and someone is always there to help. Your CSR will contact you quarterly to take your temperature and offer assistance or training, if necessary. Feature requests are taken seriously. They share their product development roadmap, which is a major plus.

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Scott Millen

Managing Director & Creative Principal

2 Fish Company, LLCMarketing and Advertising, 1-10 employees

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Alternatives Considered

Hootsuite is great, but Curalate allows you to schedule videos, which is a huge advantage. The Like2Buy integration is also key.

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Andrew Shusterman

Social Media Manager

TillysRetail, 1001-5000 employees

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I demoed this platform as an alternative to Rival IQ and it has some of the similar features but the cost is much higher so it wasn't in our budget. If I had the choice, I might choose Falcon over Rival IQ because the visuals are much better than they are in Rival IQ.

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