What users are saying about
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Top Rated
122 Ratings
2 Ratings
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Score 9 out of 100

Wave Accounting

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Top Rated
122 Ratings
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Score 8 out of 100

Likelihood to Recommend

Customer Focus

Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.
Marlon Seijas | TrustRadius Reviewer

Wave Accounting

Wave is free to use, and they have some premium features you can pay for. For someone just starting out as a small business, freelancer or independent contractor, this is a Godsend. You can look professional, have something easy to manage, and yet also have excellent records come the end of the year. You won't spend a bunch of time having to learn the program, it's very intuitive and you get a host of great features that will make getting paid easy.
J.P. VanderLinden | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Customer Focus
9.2
Wave Accounting
Product catalog & listings
Customer Focus
9.0
Wave Accounting
Product management
Customer Focus
9.0
Wave Accounting
Bulk product upload
Customer Focus
10.0
Wave Accounting
Branding
Customer Focus
9.0
Wave Accounting
Mobile storefront
Customer Focus
9.0
Wave Accounting
Product variations
Customer Focus
9.0
Wave Accounting
Website integration
Customer Focus
10.0
Wave Accounting
Visual customization
Customer Focus
9.0
Wave Accounting
CMS
Customer Focus
9.0
Wave Accounting

Online Shopping Cart

Customer Focus
9.0
Wave Accounting
Checkout user experience
Customer Focus
9.0
Wave Accounting

eCommerce Marketing

Customer Focus
8.0
Wave Accounting
Personalized recommendations
Customer Focus
9.0
Wave Accounting
SEO
Customer Focus
7.0
Wave Accounting

eCommerce Business Management

Customer Focus
9.0
Wave Accounting
Shipping
Customer Focus
9.0
Wave Accounting
Custom functionality
Customer Focus
9.0
Wave Accounting

Payroll Management

Customer Focus
Wave Accounting
8.1
Pay calculation
Customer Focus
Wave Accounting
8.6
Benefit plan administration
Customer Focus
Wave Accounting
7.5
Direct deposit files
Customer Focus
Wave Accounting
8.8
Salary revision and increment management
Customer Focus
Wave Accounting
7.7
Reimbursement management
Customer Focus
Wave Accounting
7.9

Customization

Customer Focus
Wave Accounting
7.5
API for custom integration
Customer Focus
Wave Accounting
7.7
Plug-ins
Customer Focus
Wave Accounting
7.3

Security

Customer Focus
Wave Accounting
8.5
Single sign-on capability
Customer Focus
Wave Accounting
8.3
Role-based user permissions
Customer Focus
Wave Accounting
8.8

Reporting & Analytics

Customer Focus
Wave Accounting
8.3
Dashboards
Customer Focus
Wave Accounting
8.3
Standard reports
Customer Focus
Wave Accounting
8.5
Custom reports
Customer Focus
Wave Accounting
8.1

General Ledger and Configurable Accounting

Customer Focus
Wave Accounting
7.4
Accounts payable
Customer Focus
Wave Accounting
7.3
Accounts receivable
Customer Focus
Wave Accounting
8.1
Cash management
Customer Focus
Wave Accounting
7.6
Bank reconciliation
Customer Focus
Wave Accounting
7.7
Expense management
Customer Focus
Wave Accounting
8.0
Time tracking
Customer Focus
Wave Accounting
4.3
Fixed asset management
Customer Focus
Wave Accounting
8.4
Multi-currency support
Customer Focus
Wave Accounting
7.1
Multi-division support
Customer Focus
Wave Accounting
7.1
Regulations compliance
Customer Focus
Wave Accounting
6.6
Electronic tax filing
Customer Focus
Wave Accounting
6.9
Self-service portal
Customer Focus
Wave Accounting
6.9
Global Financial Support
Customer Focus
Wave Accounting
9.0
Primary and Secondary Ledgers
Customer Focus
Wave Accounting
9.0
Intercompany Accounting
Customer Focus
Wave Accounting
8.1
Localizations
Customer Focus
Wave Accounting
6.3
Journals and Reconciliations
Customer Focus
Wave Accounting
6.9
Enterprise Accounting
Customer Focus
Wave Accounting
5.9
Configurable Accounting
Customer Focus
Wave Accounting
6.5
Centralized Rules Framework
Customer Focus
Wave Accounting
8.2
Standardized Processes
Customer Focus
Wave Accounting
9.1

Inventory Management

Customer Focus
Wave Accounting
8.1
Inventory tracking
Customer Focus
Wave Accounting
5.5
Automatic reordering
Customer Focus
Wave Accounting
9.7
Location management
Customer Focus
Wave Accounting
8.2
Manufacturing module
Customer Focus
Wave Accounting
9.0

Order Management

Customer Focus
Wave Accounting
7.7
Pricing
Customer Focus
Wave Accounting
7.8
Order entry
Customer Focus
Wave Accounting
8.0
Credit card processing
Customer Focus
Wave Accounting
8.1
Cost of goods sold
Customer Focus
Wave Accounting
7.5
Order Orchestration
Customer Focus
Wave Accounting
6.7
End-to-end order visibility
Customer Focus
Wave Accounting
8.8
Order exception Resolution
Customer Focus
Wave Accounting
7.2

Pros

Customer Focus

  • Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
  • Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
  • An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
Marlon Seijas | TrustRadius Reviewer

Wave Accounting

  • The ease of use with Wave makes it a great tool. Someone without much accounting experience can jump in and use the software.
  • The reports features in Wave make looking at financial statements a breeze. In addition you can quickly drill down into expense categories to see all transactions of a certain type.
  • It is very easy to generate a sales invoice and see the average period for our company to get paid.
  • I love the Wave Invoice app where we can track invoices on the go and verify payment history.
Lukas Sundahl, MBA | TrustRadius Reviewer

Cons

Customer Focus

  • Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
  • Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
  • There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.
Marlon Seijas | TrustRadius Reviewer

Wave Accounting

  • connection to bank sometimes lags - you can refresh the connection but it takes a minute or two to update
  • sometimes invoices are categorized as sales versus consulting income - you really have to look and change it to the appropriate income account. once an invoice is recorded as paid, you can change the income account
  • Wave has a tendency of not accepting a saved password, forcing users to reset a password that is knowingly valid. Using Single Sign On eliminates this but it's still annoying.
Kristy Nittskoff | TrustRadius Reviewer

Likelihood to Renew

Customer Focus

No score
No answers yet
No answers on this topic

Wave Accounting

Wave Accounting 7.8
Based on 3 answers
Easy to use for clients with no accounting background and the price is right.
Jeanne Harris | TrustRadius Reviewer

Usability

Customer Focus

No score
No answers yet
No answers on this topic

Wave Accounting

Wave Accounting 5.3
Based on 4 answers
I am a professional bookkeeper and I have no problems using Wave and all of it's features. I can see that certain individuals who have no accounting knowledge might struggle with a few different features and entries, but that is why Wave has an emphasis in connecting users to Wave Pro's who will walk them through things
Melissa Whaley | TrustRadius Reviewer

Reliability and Availability

Customer Focus

No score
No answers yet
No answers on this topic

Wave Accounting

Wave Accounting 6.7
Based on 4 answers
WAVE is always available when we need it ! Peter
Peter Cullen | TrustRadius Reviewer

Performance

Customer Focus

No score
No answers yet
No answers on this topic

Wave Accounting

Wave Accounting 2.9
Based on 2 answers
Wave does tend to slow down when filtering your transactions screen especially by date. This is more of an issue when trying to trouble shoot certain transactions or clean-up a set of books.
Melissa Whaley | TrustRadius Reviewer

Support Rating

Customer Focus

No score
No answers yet
No answers on this topic

Wave Accounting

Wave Accounting 9.0
Based on 1 answer
If they had live chat service then I'd rate this a 10.
Matthew Gehrman | TrustRadius Reviewer

Online Training

Customer Focus

No score
No answers yet
No answers on this topic

Wave Accounting

Wave Accounting 4.7
Based on 3 answers
easy to use and east to train on ! Our WAVE clients enjoy the ease of use
Peter Cullen | TrustRadius Reviewer

Alternatives Considered

Customer Focus

Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
Marlon Seijas | TrustRadius Reviewer

Wave Accounting

Wave is better in being my one place to go for collecting payments. PayPal is nice if you're on the road collecting payments through their app and using PayPal Here, but if you would like to keep invoicing in the same place as your bookkeeping, I think Wave is a better-integrated solution.
Carl Grivakis | TrustRadius Reviewer

Scalability

Customer Focus

No score
No answers yet
No answers on this topic

Wave Accounting

Wave Accounting 3.0
Based on 2 answers
Once they out grow what is ability to move up to a more robust system?
Penny Breslin | TrustRadius Reviewer

Return on Investment

Customer Focus

  • With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
  • With the information the employee can develop more personalized relationships with the client.
  • This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.
Marlon Seijas | TrustRadius Reviewer

Wave Accounting

  • Wave is free. As a small business owner, it's difficult for me to commit to using too many different software because costs add up. Wave is a very competitive application with many features. I don't think I can go elsewhere at this point. It's far too attractive.
  • Wave does have paid features relating to payroll and bank account transfers. I prefer to handle incoming payments through checks manually so I don't worry about bank transfers. For some, this might be a concern, but you are likely paying for this no matter what you use.
  • Wave has saved me a considerable amount of time going back and forth between my bank's website and excel sheets. This is immeasurable to me. Keeping invoices in one place is also a big deal. I really love this software.
Chris Hecox | TrustRadius Reviewer

Pricing Details

Customer Focus

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$249*

* Site setup and training

Customer Focus Editions & Modules

Edition
Standard$501
Ultimate$991
  1. # of stores and users
Additional Pricing Details

Wave Accounting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Wave Accounting Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Customer Focus
9.0
Wave Accounting
7.8

Likelihood to Renew

Customer Focus
Wave Accounting
7.8

Usability

Customer Focus
Wave Accounting
5.3

Reliability and Availability

Customer Focus
Wave Accounting
6.7

Performance

Customer Focus
Wave Accounting
2.9

Support Rating

Customer Focus
Wave Accounting
9.0

Online Training

Customer Focus
Wave Accounting
4.7

Scalability

Customer Focus
Wave Accounting
3.0

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