TrustRadius
Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Customer Lobby
Score 0.0 out of 10
N/A
Customer Lobby, by EverCommerce, helps businesses keeps customers coming back by figuring out which groups of customers, marketing channels, and types of messages will have the highest returns. The solution uses data and artificial intelligence to automate customer retention. Customer Lobby ultimately aims to help its business users see twice as many customers return. The software boasts 5,000+ local service businesses as users of Customer Lobby to drive repeat business and revenue.N/A
Okendo
Score 10.0 out of 10
N/A
Okendo is a customer marketing platform for Shopify brands, that helps brands build stronger customer relationships. Okendo gives brands insights into customer preferences and behaviors to drive customer advocacy, and deliver more personalized customer experiences. Okendo is also used to drive trust and conversions with customer ratings, reviews, visual UGC, Q&A and NPS.
$19
per month
Porch Group Media
Score 8.6 out of 10
Mid-Size Companies (51-1,000 employees)
Porch Group Media (formerly the V12 Data Platform, or the Launchpad Marketing Cloud) is comprised of a collection of online and offline marketing solutions that is designed to manage existing customer relationships and identify new prospective customers by granting users access to their data cloud. It contains a suite of multichannel marketing tools including social, email, display advertising, print and mail, enhancement, and analytical solutions. Following the merger of V12 and DataMentors and…N/A
Pricing
Customer LobbyOkendoPorch Group Media
Editions & Modules
No answers on this topic
Surveys
starting at $19
per month
Reviews
starting at $19
per month
Quizzes
starting at $19
per month
Referrals
starting at $19
per month
No answers on this topic
Offerings
Pricing Offerings
Customer LobbyOkendoPorch Group Media
Free Trial
NoYesNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoYes
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details—Monthly subscriptions with available discounts on product bundles and annual plans.—
More Pricing Information
Community Pulse
Customer LobbyOkendoPorch Group Media
Best Alternatives
Customer LobbyOkendoPorch Group Media
Small Businesses
HubSpot Marketing Hub
HubSpot Marketing Hub
Score 8.7 out of 10
HubSpot Marketing Hub
HubSpot Marketing Hub
Score 8.7 out of 10
HubSpot Marketing Hub
HubSpot Marketing Hub
Score 8.7 out of 10
Medium-sized Companies
HubSpot Marketing Hub
HubSpot Marketing Hub
Score 8.7 out of 10
HubSpot Marketing Hub
HubSpot Marketing Hub
Score 8.7 out of 10
HubSpot Marketing Hub
HubSpot Marketing Hub
Score 8.7 out of 10
Enterprises
Adobe Marketo Engage
Adobe Marketo Engage
Score 8.1 out of 10
Adobe Marketo Engage
Adobe Marketo Engage
Score 8.1 out of 10
Adobe Marketo Engage
Adobe Marketo Engage
Score 8.1 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Customer LobbyOkendoPorch Group Media
Likelihood to Recommend
-
(0 ratings)
10.0
(1 ratings)
8.8
(3 ratings)
Likelihood to Renew
-
(0 ratings)
-
(0 ratings)
9.1
(1 ratings)
Usability
-
(0 ratings)
-
(0 ratings)
7.3
(1 ratings)
Availability
-
(0 ratings)
-
(0 ratings)
7.3
(1 ratings)
Support Rating
-
(0 ratings)
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
-
(0 ratings)
-
(0 ratings)
6.4
(1 ratings)
Product Scalability
-
(0 ratings)
-
(0 ratings)
5.5
(1 ratings)
User Testimonials
Customer LobbyOkendoPorch Group Media
Likelihood to Recommend
EverCommerce
No answers on this topic
Okendo
We love Okendo since we've launched. We used to get one review on a blue moon but since we onboarded Okendo, we have gotten 26 reviews in 2 months! This goes to show that our customers are willing to review our clothes, and genuinely love it! We are so happy with the look of the platform, and its usability of it.
Verified User
Anonymous
Read full review
Porch Group Media
We have found Launchpad to be useful for almost every lead-generation activity.
Verified User
Anonymous
Read full review
Pros
EverCommerce
No answers on this topic
Okendo
  • Design
  • User-friendly
  • Integrates with Attentive
Verified User
Anonymous
Read full review
Porch Group Media
  • Intuitive navigation across software
  • Easy target/lead builder selections
  • Complete email marketing solution for small businesses and big corporations
  • Clear directions for beginning, planning, implementing, executing, reporting
  • Easy-to-use creative email templates
Layla Irani | TrustRadius Reviewer
Layla Irani
Director of Communications
Read full review
Cons
EverCommerce
No answers on this topic
Okendo
  • Would love more customization that I could do on my own, without reaching out to the team
  • Updated instructions on how to integrate with SMS via Attentive
Verified User
Anonymous
Read full review
Porch Group Media
  • Site flow could be more intuitive
  • Logical flow of process
  • Remove extra steps
  • Provide more in-depth reporting
  • Ability to name campaigns the same name
  • Create standard order or reporting templates
Joel Buhr | TrustRadius Reviewer
Joel Buhr
President
Read full review
Usability
EverCommerce
No answers on this topic
Okendo
No answers on this topic
Porch Group Media
There is room for improvement
Joel Buhr | TrustRadius Reviewer
Joel Buhr
President
Read full review
Support Rating
EverCommerce
No answers on this topic
Okendo
No answers on this topic
Porch Group Media
It has been fantastic!
Joel Buhr | TrustRadius Reviewer
Joel Buhr
President
Read full review
Implementation Rating
EverCommerce
No answers on this topic
Okendo
No answers on this topic
Porch Group Media
Would be great to have an easier white-label
Joel Buhr | TrustRadius Reviewer
Joel Buhr
President
Read full review
Alternatives Considered
EverCommerce
No answers on this topic
Okendo
The review platform we used is not in the list above, however, it was a free Shopify app called 'Product Reviews.' This app had no customization, or customer emails, and was hidden within a tab on our product page. Okendo is a completely different experience for us and from a customer perspective as they have made it so easy for the customer to leave a review.
Verified User
Anonymous
Read full review
Porch Group Media
I have not used another email marketing solution similar to Launchpad. I do not plan on seeking out other competitive products
Layla Irani | TrustRadius Reviewer
Layla Irani
Director of Communications
Read full review
Return on Investment
EverCommerce
No answers on this topic
Okendo
  • Currently there isn't a way to track the ROI
Verified User
Anonymous
Read full review
Porch Group Media
  • Launchpad has let us create and deliver lead files and email campaigns faster than ever before.
Verified User
Anonymous
Read full review
ScreenShots

Okendo Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Porch Group Media Screenshots

Screenshot of Manage existing customers and find new customers all on one platform across every marketing channel - email, online display ads, social media, and print and mail.Screenshot of Launchpad also offers CRM functionality through the My Customers application. Easily store and manage customer lists and communicate with current customers through email, direct mail, online display ads, and social media.Screenshot of Launchpad's Lead Builder application allows access straight into The V12 Group Data Cloud.