CUX.io vs. UserReplay (discontinued)

It's great to have such a tool in your closet as a UX designer or else it's hard to find those pain points. The tool was very helpful in finding weak points at specific sites, collecting data, and presenting it to show the severity of the issue. Additionally, it revealed unnoticed errors and inconsistencies and contributed to quick fixes.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Great for online businesses who are well established and want to refine their UX/site performance.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Allows user recordings which enable you to see exactly how features are being used
• Easy to navigate user interface
• Strong built-in analysis features that allow the design team to pull and analyze data easily

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Identifying an issue and quickly understanding what the financial impact is
• Seeing how users use and interact with your site, by device
• Reporting on custom events
• Quickly finding a session and replaying it, to watch it back.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• There are a lot of features; it does take some time to understand what is there in order to make the most use of everything
• Some additional user tutorials might be useful to introduce new users to all the features
• Data loading can be a bit smoother and faster

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Having confidence in the reports/numbers it pulls
• No function to email out weekly/monthly reports.
• Insights are sometimes difficult to extract

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

CUX.io has a really clean UI that was easy to use and a good fit for what we needed. It combined features that we had from other products and was well-geared towards automating the type of analysis that we were interested in. It also had great customer support that really helped us to get started without any hurdles.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Very well, a similar but different system

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Decreased the time it takes the organization and team to arrive at user behavior conclusions/insights
• Decreased the time we needed to spend in order to monitor how new features quantitatively impact user behavior
• Enabled the organization to make more data-driven decisions

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Confirmed our low basket abandonment

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info