What users are saying about
47 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 47 reviews and ratings
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 4.3 out of 100
Based on 18 reviews and ratings
Feature Set Ratings
Identity Management

CyberArk Privileged Account Security
Feature Set Not Supported
N/A

6.9
Passly from ID Agent, a Kaseya company
69%
Passly from ID Agent, a Kaseya company ranks higher in 6/6 features
Passly from ID Agent, a Kaseya company ranks higher in 6/6 features
ID-Management Access Control

N/A
0 Ratings

9.2
92%
2 Ratings
ID Management Single-Sign On (SSO)

N/A
0 Ratings

9.6
96%
3 Ratings
Multi-Factor Authentication

N/A
0 Ratings

1.7
17%
5 Ratings
Password Management

N/A
0 Ratings

9.9
99%
2 Ratings
Account Provisioning and De-provisioning

N/A
0 Ratings

1.2
12%
3 Ratings
ID Management Workflow Automation

N/A
0 Ratings

10.0
100%
1 Rating
Attribute Ratings
- CyberArk Privileged Account Security is rated higher in 1 area: Likelihood to Recommend
- Passly from ID Agent, a Kaseya company is rated higher in 1 area: Support Rating
Likelihood to Recommend

8.0
CyberArk Privileged Account Security
80%
9 Ratings

1.5
Passly from ID Agent, a Kaseya company
15%
7 Ratings
Usability

CyberArk Privileged Account Security
N/A
0 Ratings

9.0
Passly from ID Agent, a Kaseya company
90%
1 Rating
Support Rating

7.4
CyberArk Privileged Account Security
74%
7 Ratings

7.9
Passly from ID Agent, a Kaseya company
79%
3 Ratings
Likelihood to Recommend
CyberArk Privileged Account Security
The system is great for enterprise or larger IT departments or teams where temporary or full access may be given using privileged IDs. Requirements for needing local admin access is also eliminated which can help with specific Windows workstation related tasks. It can be very useful when working with remote teams or contractors who may need temporary access to a system when required.
VP of IT & Innovation
Momentum Credit Union LtdBanking, 11-50 employees
Passly from ID Agent, a Kaseya company
If you have a skilled IT support team (whether in-house or outsourced) that is familiar with Kaseya's applications and has a good relationship with the vendor, it may be a good fit. It "checks the box" for 2FA, but there are much simpler solutions out there today that can get the same job done with less complexity and, in many cases, at a lower cost.
Client Relationship Manager
JMARK Business Solutions, Inc. IT Support and IT Services Tulsa OK, Springfield MO, Fayetteville ARInformation Technology and Services, 51-200 employees
Pros
CyberArk Privileged Account Security
- Automatically discover new servers on the network and take control of the local admin password by vaulting it and ensuring nobody knows the password. A different password on every server.
- Automatically roll the password in a configurable manner - after each use, after a certain period of time, etc.
- Track and govern sensitive account usage by ensuring only properly authorized users can access the vault and obtain the credentials and then monitor usage.

Verified User
Program Manager in Information Technology
Telecommunications Company, 10,001+ employeesPassly from ID Agent, a Kaseya company
- AuthAnvil is simple to use. Whether using an OTP code or push notifications, the application is user-friendly.
- AuthAnvil applications are easy for the end-user to install.
- AuthAnvil is readily available across multiple platforms (Windows, Android, iOS).
Client Relationship Manager
JMARK Business Solutions, Inc. IT Support and IT Services Tulsa OK, Springfield MO, Fayetteville ARInformation Technology and Services, 51-200 employees
Cons
CyberArk Privileged Account Security
- GUI - right now everything is on one page/dashboard. Some level of folder/Safe type view would be great
- More options when storing passwords - especially for network based passwords
- Better integrations with vendors like Cisco so that admins dont need to really get the password from the vault (think Last Pass type add on)

Verified User
Engineer in Information Technology
Construction Company, 1001-5000 employeesPassly from ID Agent, a Kaseya company
- Does not offer faster login for trusted devices.
- App requires multiple clicks to get to security code.
- App is slow to load.
- App was difficult to install and pair and confirm as a trusted device. That process took over 30 minutes.

Verified User
Engineer in Manufacturing
Electrical & Electronic Manufacturing Company, 51-200 employeesPricing Details
CyberArk Privileged Account Security
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Passly from ID Agent, a Kaseya company
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
CyberArk Privileged Account Security
No score
No answers yet
No answers on this topic
Passly from ID Agent, a Kaseya company
Passly from ID Agent, a Kaseya company 9.0
Based on 1 answer
Simplicity of use combined with price and low system resources.

Verified User
Director in Information Technology
Hospital & Health Care Company, 11-50 employeesSupport Rating
CyberArk Privileged Account Security
CyberArk Privileged Account Security 7.4
Based on 7 answers
Customer support and technical support have always been great when we require assistance. Especially when we come across issues that we're not familiar with.
Security System Administrator
HealthCare PartnersHospital & Health Care, 1001-5000 employees
Passly from ID Agent, a Kaseya company
Passly from ID Agent, a Kaseya company 7.9
Based on 3 answers
They are very helpful with helping us with any issues. There are a lot of helpful guides online if you get lost. Kaseya is also good about not bugging you with notifications. Kaseya offers easy to access to support options. Overall I have not had to contact them over a lot of issues. The software rarely broke or was down for maintenance.
Technical Support
Frankel Zacharia LLCAccounting, 51-200 employees
Alternatives Considered
CyberArk Privileged Account Security
It is known as one of the safest products in the market. It has good support and is also available as on-premise. You can run it virtually on VMWare (and probably on other hypervisors as well). You can have a second instance on bare metal and that makes it a very safe system.

Verified User
Engineer in Information Technology
Entertainment Company, 201-500 employeesPassly from ID Agent, a Kaseya company
I selected Passly at first as it would allow for a single sign on with azure to Kaseya VSA. Kaseya has made access to different products very different. VSA does not have single sign on with Azure where as Vorex/BMS does. This is a feature that Kaseya should make unified accross all applications.
IT Specialist
Harbors Home Health & HospiceHealth, Wellness and Fitness, 51-200 employees
Return on Investment
CyberArk Privileged Account Security
- Decreased the probability of an external cyber attack to privileged accounts..
- Management can control privileged account life cycle management more effectively
- Recording privileged sessions allows our organization to play back exactly the point of a breach or malicious behavior
- Automated system to manage and verify passwords, as privileged accounts are constantly created and deleted
- Automatic PWD change functionality will substantially decrease probability of PWD theft or misuse.
Senior Consultant
InfosysInformation Technology and Services, 10,001+ employees
Passly from ID Agent, a Kaseya company
- Kaseya has allowed us to be more secure.
- It's allowed us to link multiple 2FA devices to one account.
- It's provided us with basic logging.

Verified User
Employee in Information Technology
Computer & Network Security Company, 1-10 employees