Overall Satisfaction with Kaseya AuthAnvil
AuthAnvil provides a secure way for employees to access their software. It’s easier than having to type multiple passwords into multiple websites. It’s connected to the smart phone, so it’s easier than having it text you a number. We have utilized multiple Kaseya tools and AuthAnvil gives us the capability of being secure with each login.
- Easy to use.
- Multiple sites to choose from.
- Requires some training for initial setup.
- More integration with 3rd party tools.
Kaseya’s products have a lot of features to them that help an MSP do their job. Accessing and getting to them is a lot easier with AuthAnvil. It’s secure and easy to use. Atera has a similar design, but overall you don’t come close to Kaseya’s products. I often found myself confused by Atera’s layout. I had to still access my other products separately while Kaseya lets me have a wide variety of applications. It may come at an extra cost, but Kaseya is very nice.
They are very helpful with helping us with any issues. There are a lot of helpful guides online if you get lost. Kaseya is also good about not bugging you with notifications. Kaseya offers easy to access to support options. Overall I have not had to contact them over a lot of issues. The software rarely broke or was down for maintenance.
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If your MSP is growing at a rapid rate and you need to utilize multiple applications, AuthAnvil is perfect for your growing needs. That’s because Kaseya has a lot of very well made apps (IT Glue, VSA, BMS, etc). It will help your employees find what they’re looking for without getting confused. You’ll also be protecting your company with its security settings.