Overall Satisfaction with Kaseya AuthAnvil
AuthAnvil is used to provide 2 Factor-Authentication for various internal applications. It was deployed in general across the entire organization as all employees require access to our core applications. It provided compliance with several best-practices and regulations for the security of company data and applications. It was also deployed across several of our clients' environments and used to secure their data and applications.
- AuthAnvil is simple to use. Whether using an OTP code or push notifications, the application is user-friendly.
- AuthAnvil applications are easy for the end-user to install.
- AuthAnvil is readily available across multiple platforms (Windows, Android, iOS).
- AuthAnvil's administration can be complex. Without skilled IT staff to administer it, you may not be able to implement it internally.
- Reliability. Many applications just did not inter-operate well with AuthAnvil. It was often problematic.
- Inconsistent. Sometimes the application would work fine, and others it didn't. There was no rhyme or reason to the inconsistency.
- Support from the manufacturer was often slow.
- AuthAnvil was a solution that "checked a compliance box" for our organization. It did not drive any particular business objectives other than compliance with those regulations/requirements.
- We have since replaced AuthAnvil as our 2 Factor Authentication app of choice as it did not provide enough value to offset the administrative overhead involved.
We have transitioned our Multi-Factor authentication processes to use either Authy, Duo, or Microsoft Authenticator, depending on the application use-case. We still have some clients using AuthAnvil, but it is no longer our preferred application for MFA. The other offerings in the market fulfill the same requirement with either lower or no additional cost and are easier to manage and more consistent in their performance.
If you have a skilled IT support team (whether in-house or outsourced) that is familiar with Kaseya's applications and has a good relationship with the vendor, it may be a good fit. It "checks the box" for 2FA, but there are much simpler solutions out there today that can get the same job done with less complexity and, in many cases, at a lower cost.