73 Ratings
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Score 8.2 out of 100
2 Ratings
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Score 8 out of 100

Feature Set Ratings

  • CyberArk Workforce Identity ranks higher in 1 feature set: Identity Management

Identity Management

9.2

CyberArk Workforce Identity

92%
7.9

Fischer IaaS

79%
CyberArk Workforce Identity ranks higher in 7/7 features

ID-Management Access Control

9.5
95%
4 Ratings
7.0
70%
2 Ratings

ID Management Single-Sign On (SSO)

9.5
95%
3 Ratings
9.0
90%
2 Ratings

Multi-Factor Authentication

9.5
95%
3 Ratings
7.0
70%
1 Rating

Password Management

9.5
95%
3 Ratings
9.0
90%
2 Ratings

Account Provisioning and De-provisioning

8.5
85%
4 Ratings
8.0
80%
2 Ratings

ID Management Workflow Automation

8.5
85%
4 Ratings
8.0
80%
2 Ratings

ID Risk Management

9.5
95%
4 Ratings
7.0
70%
1 Rating

Attribute Ratings

  • CyberArk Workforce Identity is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

CyberArk Workforce Identity

90%
44 Ratings
8.0

Fischer IaaS

80%
2 Ratings

Likelihood to Renew

10.0

CyberArk Workforce Identity

100%
2 Ratings

Fischer IaaS

N/A
0 Ratings

Support Rating

9.0

CyberArk Workforce Identity

90%
8 Ratings

Fischer IaaS

N/A
0 Ratings

Likelihood to Recommend

CyberArk Workforce Identity

Since the product is especially preferred in the IT department, users have too many prejudices about the product. For this reason, they show a lot of resistance regarding the product. Therefore, detailed documentation on password change, connection to IT applications, virtual machines and network devices, and training to IT staff is essential. The product should definitely be in the financial sector in terms of information security. The data security policies of the institutions go a long way with this product. Here, rather than the size of the institution, the criticality of the data it contains determines whether or not to buy this product.
Evren BOZTEPE | TrustRadius Reviewer

Fischer IaaS

Fischer is well suited for the use case scenarios where an institution has not previously used any identity management and needs to quickly provide services to meet regulatory or other deadlines. It also works well when you can implement in smaller batches of user accounts and grow over time. We have found it less appropriate for cases where we have needed to set up on-off temporary or special access. Fischer has worked with us on out-of-band provisioning but we had to pay for extra Fischer professional services to make that work.
Michael Quiner | TrustRadius Reviewer

Pros

CyberArk Workforce Identity

  • Implementation of the Centrify solution for federation with Azure/Office 365 takes about 15 minutes versus the several hours it can take to stand up other solutions.
  • Mobile Device Management (MDM) has granular controls for administrators yet is very easy for our users.
  • I have been in the IT field for over 20 years, and the technical support at Centrify is by far the best I have ever encountered.
  • Granular Multi-factor Authentication (MFA) works perfectly and is easy to set up and maintain.
  • If you ever have to re-federate with Azure/Office 365, it only takes a few minutes, which is amazingly fast in comparison to other solutions we have tried in the past.
  • Establishing SAML assertions is well documented and easily accomplished. If you do run into any issues, Centrify technical support will assist you.
  • Centrify is excellent about proactively sending communications regarding problems and maintenance releases.
  • The Centrify Identity Service solution is constantly being updated and improved to not only bring new features/innovations, but also to make sure that everything is kept safe against the latest security threats.
  • As a customer, I truly get the impression that my business is important to Centrify and they try to be a good business partner.
  • Centrify listens to suggestions regarding the product development. This is true for suggestions regarding the admin/user interface as well as requests for new features.
Aaron Mitchell | TrustRadius Reviewer

Fischer IaaS

  • Integration with ERP
  • Integration with Account Directory
  • Integration with Office 365
  • Password Reset Portal
Eric V. Zarghami | TrustRadius Reviewer

Cons

CyberArk Workforce Identity

  • Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.
Alex Kim | TrustRadius Reviewer

Fischer IaaS

  • Reducing the frequency (twice a month) of scheduled outages. But I believe they are making progress toward developing a more robust cloud infrastructure that will eliminate the need for such frequent downtimes.
  • There are some less than intuitive administration tools, which could be improved. Fisher is always willing to help us when we don't understand the proper way to configure using the tools.
  • I would like a streamlined way to move changes from our test environment into our production (live) environment instead of having to duplicate the effort.
Michael Quiner | TrustRadius Reviewer

Pricing Details

CyberArk Workforce Identity

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$4

Starting Price

$3 per user/per month

CyberArk Workforce Identity Editions & Modules

Edition
Analytics$31
App Gateway$31
Endpoints$31
  1. per user/per month
Additional Pricing Details
There are multiple factors that influence price, if you would like a rough estimate of your specific use-case please contact us at https://www.centrify.com/about-us/contact.

Fischer IaaS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Fischer IaaS Editions & Modules

Additional Pricing Details

Likelihood to Renew

CyberArk Workforce Identity

CyberArk Workforce Identity 10.0
Based on 2 answers
Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.
Anonymous | TrustRadius Reviewer

Fischer IaaS

No score
No answers yet
No answers on this topic

Support Rating

CyberArk Workforce Identity

CyberArk Workforce Identity 9.0
Based on 8 answers
The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.
Anonymous | TrustRadius Reviewer

Fischer IaaS

No score
No answers yet
No answers on this topic

Alternatives Considered

CyberArk Workforce Identity

Centrify offered us more for our money by being more than just an SSO platform. There were several other features included such as MDM and MFA. This started other initiatives for us and felt the other solutions we evaluated would not have been able to provide.
Anonymous | TrustRadius Reviewer

Fischer IaaS

It does deliver as advertised, provided you do your homework and understand the expected outcome before going live. Poor planning can turn the project into a nightmare. It can save the company a good deal of man hours and money by bringing about identity management automation, a self-service portal, and customizable email notifications for all of the identity owners and other stakeholders. For example, you can inform your HR team upon successful account creation and disablement. You can proactively reach out to users informing them about their account extirpation status, etc.
Eric V. Zarghami | TrustRadius Reviewer

Return on Investment

CyberArk Workforce Identity

  • CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
  • I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.
Anonymous | TrustRadius Reviewer

Fischer IaaS

  • Fischer has had a positive impact by providing self-serve identity and password management tools that our constituents can use at their convience, not tied to our operational hours.
  • Fisher Identity as a Service has been a significant cost, but it is anticipated that it saves our students significant time and effort that they can better dedicate to their academic pursuits.
  • Negative initial reaction--as this was a new way of doing things, there was a period of confusion among our college constituent that required additional communication and instruction
Michael Quiner | TrustRadius Reviewer

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