CyberArk Workforce Identity Formerly Idaptive Next-Gen Access vs Fischer IaaS

• Implementation of the Centrify solution for federation with Azure/Office 365 takes about 15 minutes versus the several hours it can take to stand up other solutions.
• Mobile Device Management (MDM) has granular controls for administrators yet is very easy for our users.
• I have been in the IT field for over 20 years, and the technical support at Centrify is by far the best I have ever encountered.
• Granular Multi-factor Authentication (MFA) works perfectly and is easy to set up and maintain.
• If you ever have to re-federate with Azure/Office 365, it only takes a few minutes, which is amazingly fast in comparison to other solutions we have tried in the past.
• Establishing SAML assertions is well documented and easily accomplished. If you do run into any issues, Centrify technical support will assist you.
• Centrify is excellent about proactively sending communications regarding problems and maintenance releases.
• The Centrify Identity Service solution is constantly being updated and improved to not only bring new features/innovations, but also to make sure that everything is kept safe against the latest security threats.
• As a customer, I truly get the impression that my business is important to Centrify and they try to be a good business partner.
• Centrify listens to suggestions regarding the product development. This is true for suggestions regarding the admin/user interface as well as requests for new features.

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• Integration with ERP
• Integration with Account Directory
• Integration with Office 365
• Password Reset Portal

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• Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.

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• Reducing the frequency (twice a month) of scheduled outages. But I believe they are making progress toward developing a more robust cloud infrastructure that will eliminate the need for such frequent downtimes.
• There are some less than intuitive administration tools, which could be improved. Fisher is always willing to help us when we don't understand the proper way to configure using the tools.
• I would like a streamlined way to move changes from our test environment into our production (live) environment instead of having to duplicate the effort.

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• CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
• I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.

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• Fischer has had a positive impact by providing self-serve identity and password management tools that our constituents can use at their convience, not tied to our operational hours.
• Fisher Identity as a Service has been a significant cost, but it is anticipated that it saves our students significant time and effort that they can better dedicate to their academic pursuits.
• Negative initial reaction--as this was a new way of doing things, there was a period of confusion among our college constituent that required additional communication and instruction

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