CyberArk Workforce Identity vs. Fischer Identity as a Service

Centrify is a great solution for anyone looking to start using Office 365. It is also a great solution for anyone wanting to provide their users with an SSO solution using OAUTH, Federation, or SAML for any hosted service. If you are looking to use Centrify for MDM but you aren't using a hosted/hybrid email solution such as Office 365, there are better on-premise options that should be explored.

Incentivized

Fischer is well suited for the use case scenarios where an institution has not previously used any identity management and needs to quickly provide services to meet regulatory or other deadlines. It also works well when you can implement in smaller batches of user accounts and grow over time. We have found it less appropriate for cases where we have needed to set up on-off temporary or special access. Fischer has worked with us on out-of-band provisioning but we had to pay for extra Fischer professional services to make that work.

Incentivized

• User provisioning is accurate, effective, and fully customizable.
• Custom configuration of applications for SSO and provisioning is easy using fully customizable scripts to address your exact need.
• The user interface is clean and easy to navigate.
• Support is helpful and prompt.

Incentivized

• Integration with ERP
• Integration with Account Directory
• Integration with Office 365
• Password Reset Portal

Incentivized

• Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.

Incentivized

• Reducing the frequency (twice a month) of scheduled outages. But I believe they are making progress toward developing a more robust cloud infrastructure that will eliminate the need for such frequent downtimes.
• There are some less than intuitive administration tools, which could be improved. Fisher is always willing to help us when we don't understand the proper way to configure using the tools.
• I would like a streamlined way to move changes from our test environment into our production (live) environment instead of having to duplicate the effort.

Incentivized

Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.

Incentivized

The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.

Incentivized

Centrify offered us more for our money by being more than just an SSO platform. There were several other features included such as MDM and MFA. This started other initiatives for us and felt the other solutions we evaluated would not have been able to provide.

Incentivized

It does deliver as advertised, provided you do your homework and understand the expected outcome before going live. Poor planning can turn the project into a nightmare. It can save the company a good deal of man hours and money by bringing about identity management automation, a self-service portal, and customizable email notifications for all of the identity owners and other stakeholders. For example, you can inform your HR team upon successful account creation and disablement. You can proactively reach out to users informing them about their account extirpation status, etc.

Incentivized

• CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
• I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.

Incentivized

• Fischer has had a positive impact by providing self-serve identity and password management tools that our constituents can use at their convience, not tied to our operational hours.
• Fisher Identity as a Service has been a significant cost, but it is anticipated that it saves our students significant time and effort that they can better dedicate to their academic pursuits.
• Negative initial reaction--as this was a new way of doing things, there was a period of confusion among our college constituent that required additional communication and instruction

Incentivized