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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CyberArk Workforce Identity

    Score8 out of 10
    N/ACyberArk Identity is a SaaS-delivered suite of solutions designed to simplify identity and access management in enterprises. CyberArk Identity unifies Workforce Access and Identity Management solutions in a single offering. Workforce Access capabilities include single sign-on, multi-factor authentication, session security, and credential management. Identity Management capabilities include lifecycle management, identity orchestration, and identity governance. With CyberArk Identity,…N/A

    HID DigitalPersona

    Score8.3 out of 10
    N/AHID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.

    $3.75

    per user per month

    Pricing
    CyberArk Workforce IdentityHID DigitalPersona
    Editions & Modules
    No answers on this topic
    HID DigitalPersona
    $3.75
    per user per month
    Offerings
    Pricing Offerings
    CyberArk Workforce IdentityHID DigitalPersona
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    CyberArk Workforce IdentityHID DigitalPersona
    Considered Both Products
    Cyberark
    No answer on this topic
    HID Global
    Chose HID DigitalPersona
    After evaluating several solutions we chose HID DigitalPersona because it is an extensible platform and an initial roll-out was extremely successful, proving that it could have the widest adoption. Using HID DigitalPersona, our company was able to streamline password management …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    52 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    51 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    54 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    43 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    44 Answers
    Features
    CyberArk Workforce IdentityHID DigitalPersona
    Identity Management
    Comparison of Identity Management features of CyberArk Workforce Identity and HID DigitalPersona
    Feature
    CyberArk Workforce Identity
    9.0
    3 Ratings
    9% above category average
    HID DigitalPersona
    -
    Ratings
    ID-Management Access Control9.03 Ratings00 Ratings
    ID Management Single-Sign On (SSO)9.02 Ratings00 Ratings
    Multi-Factor Authentication9.02 Ratings00 Ratings
    Password Management9.02 Ratings00 Ratings
    Account Provisioning and De-provisioning9.03 Ratings00 Ratings
    ID Management Workflow Automation9.03 Ratings00 Ratings
    ID Risk Management9.03 Ratings00 Ratings
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    CyberArk Workforce IdentityHID DigitalPersona
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    Score9.3 out of 10
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    Score9.4 out of 10
    WatchGuard AuthPoint
    Score9 out of 10
    Enterprises
    RSA Access Manager (Discontinued)
    Score10 out of 10
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    Score9 out of 10
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    User Ratings
    CyberArk Workforce IdentityHID DigitalPersona
    Likelihood to Recommend
    9.0
    (43 ratings)
    8.2
    (117 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    9.5
    (7 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (5 ratings)
    Support Rating
    9.0
    (4 ratings)
    9.0
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (4 ratings)
    User Testimonials
    CyberArk Workforce IdentityHID DigitalPersona
    Likelihood to Recommend
    Cyberark
    Centrify is a great solution for anyone looking to start using Office 365. It is also a great solution for anyone wanting to provide their users with an SSO solution using OAUTH, Federation, or SAML for any hosted service. If you are looking to use Centrify for MDM but you aren't using a hosted/hybrid email solution such as Office 365, there are better on-premise options that should be explored.
    Incentivized
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    HID Global
    During the onboarding process, remote workers can enroll their fingerprints or create secure PINs. This eliminates the need for complicated passwords and enables them to safely access company resources and critical apps from remote locations. HID DigitalPersona's robust authentication techniques and access control features can assist you in adhering to data security laws.
    Incentivized
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    Pros
    Cyberark
    • User provisioning is accurate, effective, and fully customizable.
    • Custom configuration of applications for SSO and provisioning is easy using fully customizable scripts to address your exact need.
    • The user interface is clean and easy to navigate.
    • Support is helpful and prompt.
    Incentivized
    Read full review
    HID Global
    • Speeding up the login process with fingerprint in PIN rather than having to remember a long password. Our IT department has seen a huge decrease in the amount of account lockout and forgot password calls.
    • It is highly customizable to meet the needs of remote or on-premises workers. It is all configurable through group policy, so it is very easy to set specific requirements on certain groups.
    • Setup was quick and the administration guides are very easy to follow if you need to go back in and adjust things.
    Incentivized
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    Cons
    Cyberark
    • Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.
    Incentivized
    Read full review
    HID Global
    • I find that sometimes I have had to delete a users fingerprints and re-add them. There must be something going on where the software believes that the user has changed their fingerprints.
    • I have on occasion come across a person where the reader was unable to create fingerprints for that user. It would be interesting to see if the sensitivity of the 4500 reader could be improved on.
    • I find that using the DigitalPersona software makes the users ultimately forget their passwords. Maybe every once in a while the software could require the user to type in their Windows password to help them remember it.
    Incentivized
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    Likelihood to Renew
    Cyberark
    Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.
    Incentivized
    Read full review
    HID Global
    It is wonderful for multifactor authentication and gives us many options for what we use to authenticate. All of our users use it and it is engrained into our group policies and people would be very disappointed if it went away.
    Incentivized
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    Usability
    Cyberark
    No answers on this topic
    HID Global
    I think there are still fundamental enhancements needed to be added to the management consoles and I think there ought to be a Centralized, Windows Based "Thick" Management Application instead of individual utilities which vary from MMCs, Scripts, Wizards, etc.
    Incentivized
    Read full review
    Support Rating
    Cyberark
    The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.
    Incentivized
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    HID Global
    Extremely poor; I've never encountered such. Professional Services completely dropped us for months. Crossmatch tech support seems like it has 3 techs tops! No response to emails, calls, the absolute worst! I will never recommend DP to anyone.
    Incentivized
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    Implementation Rating
    Cyberark
    No answers on this topic
    HID Global
    Could use tools to audit license usage at a more granular level as to allow an administrator to free up licenses from users whom seldom use their biometrics to login.
    Incentivized
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    Alternatives Considered
    Cyberark
    Centrify offered us more for our money by being more than just an SSO platform. There were several other features included such as MDM and MFA. This started other initiatives for us and felt the other solutions we evaluated would not have been able to provide.
    Incentivized
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    HID Global
    We have used One Identity for software tokens. The Defender software tokens were originally included with our bundle and work pretty well for integration into the AnyConnect VPN client with Cisco. All that said, we use the two products for different applications and DP does what it does very well.
    Incentivized
    Read full review
    Return on Investment
    Cyberark
    • CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
    • I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.
    Incentivized
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    HID Global
    • I'm happy to say I'm not involved in budgeting or finance, but the financial benefits are easy to state: Less helpdesk time - helpdesk staff don't have to spend time resetting people's passwords.
    • Users don't have to wait for Helpdesk to get around to helping them log in.
    Incentivized
    Read full review
    ScreenShots

    CyberArk Workforce Identity Screenshots

    Screenshot of Admin PortalScreenshot of Identity LoginScreenshot of SWS PortalScreenshot of UBA PortalScreenshot of User Portal