Cyberduck vs. Nasuni

Our data being the primary operational product has been managed effectively by this software. It is best suited in storing data in our cloud servers and transferring files across our company. It is easy and flexible to work with this product. It provides end to end encryption of data promoting data safety and transfer. Compatibility with our operating system is effective and all services have been great.

Incentivized

Well suited if you have a lot of data that doesn't need to be stored and read right away. I think even if you don't have much data, you can still use it for it's intended purpose to great effect, but think of it as the more data you have, the even better it will work. I don't think it would be particularly useful if you already have a slick file restore system in place and you don't need to store your data elsewhere with redundancy.

Incentivized

• Transferring of files is quick and simple.
• The interface is easy to use and understand.
• The setting up of new ftp sites is straight forward.

Incentivized

• The management console is extremely simple and easy to navigate, making common tasks easy to do.
• Our storage appliance is configured to snapshot data several times an hour, making the risk of data loss very low.
• Data restores are very intuitive, and take seconds to initiate regardless of whether it is one file or 300GB of data. We have successfully restored many Gigs of data in minutes.

Incentivized

• It could be a lot easier to grab a download link. Currently you have to right-click, scroll to "Copy URL," and then pick your desired version of the download URL. There are WAY too many options, and it makes it difficult. I have never needed any option other than the HTTPS version of the URL. So it's overly complicated when it doesn't need to be.
• There are at times completely unnecessary alert messages that pop up. Usually when connecting to a server to upload a file it will pop up a message that says the connection has been verified and it's safe to continue uploading. It's really unnecessary and annoying to have to dismiss it every time.
• I think the UI could be a little less cramped. Everything is so close together--really feels like a dated UI. If items were just a bit more spaced out, it would improve the UI significantly.

Incentivized

• Better analytics when issues arise.
• Better onboarding documentation.
• Real-time monitoring.

Incentivized

I really like the basic interface and folder like structure. It makes me feel like I'm in a regular folder window on my Mac. Navigation is simple. The toolbar is customizable to be able to add or remove icons to improve the simplicity and ease of use of the application. The app is very simply designed, which I appreciate.

Incentivized

As I mentioned, the user interface is amazing and straight forward. It's very easy to learn how to configure and restore files. I would like a bit more reporting, especially in terms of live reporting and monitoring. The support is great when you have a question on how to do something, which helps with usability.

Incentivized

Again, it may have a little to do with the size and speed of your own environment, but we've been nothing but pleased with the speed of access of the files - even pulling old files from the cloud storage. Recovery of huge and many data files is a bit slow if you don't have the specs of the filer up to snuff.

Incentivized

I've never needed to use their support service. The few issues I've had were user-error and quickly resolved with a little googling

Incentivized

FileZilla and WinSCP are the two main alternatives to Cyberduck within my organization, and really the two main freeware competitors that I know of. Cyberduck is suited for those without a high level of technical background, and as one might guess, is also the easiest to use and navigate. FileZilla and WinSCP are both easier to use when it comes to key storage and SSH configuration, but these are tasks that our IT department does on Cyberduck for users with less technical knowledge. By us doing these tasks, the end business user is able to utilize a simple tool for their needs.

Incentivized

The technical support and escalation path for Nasuni is much more reliable and efficient. No getting transferred to various teams. Often times, the person who answers your call is able to resolve your issue. If they cannot, they get the case assigned to the appropriate engineer right away. Time to close has always been very good.

Incentivized

• Trustworthy FTP management, no bloat.
• Fast login and server history makes it easy to jump in and make changes or fix problems

Incentivized

• Dramatically reduced time spent managing our storage platform. Quotas and reporting tools take all the guesswork out of data growth. Updates are easy to deploy. Time freed up can be used for more user-facing activities that we consider more valuable to the organization.
• The overall stability of the platform has been very good. We have been running on the same hardware for the past four years without any performance issues.

Incentivized