Cyberoam vs. WatchGuard Network Security

Our organization found that Cyberoam is a cost-effective solution compared to other vendors. Cyberoam was having issues with SSO for Web Filtering. For, web filtering and application blocking, Cyberoam does not contain enough signatures or data so we can not achieve the goal of all of the sites that need to be blocked. Cyberoam is great because of its ease of use feature.

Incentivized

I've been impressed to consider how many Watchguard Network products we utilize. Firewall/VPN, Wireless APs, and endpoint antivirus. It makes it easy to diagnose issues and find resolutions with minimal interactions with the end user or their system. Reliability of the network hardware has been superb, and we have minimal issues with their software

Incentivized

• Accurate and precise bandwidth shaping
• Utm features are completely reliable,uses mainly for conducting exams smoothly.

Incentivized

• Incoming Torrent attempts were blocked, but outgoing (by a user) were permitted. Similarly, other direct attempts were summarily blocked.
• provides full administrative support for analysis of usage and scope.
• strong Wi-Fi support and security - area wi-fi maps
• They think of all the things secure and I don't have to worry about it.
• I have not identified anything else that needs improvement - I am well satisfied.

Incentivized

• Without mentioning an alternative brand, there is another leading company who has updated with firewall UI quite a bit. They offer an expanded line-up to meet a wider array of needs including specific appliances for web caching, proxy servers, and other products that have the same and familiar UI across the products. Each of the products does have some overlap so that customers can choose the right appliance for their use case.
• After being acquired by Sophos, we saw our year-over-year costs escalate significantly since our original maintenance contract. They should consider revisiting the pricing, especially for education.
• They should consider a current market analysis and see how the market is changing and adapting with other lower cost appliances for their product line up.

Incentivized

• Sometimes, it is not very intuitive. You'll not know how to use certain features unless you read the documentation.
• Some settings in the firebox are not visible unless you enter edit mode. This can cause inadvertent issues if you make a change when you just want to review the settings.
• The use of blocks in the design of the Firewatch interface can be confusing. A better design could have been used.

Incentivized

I'm giving this note to WatchGuard Network Security due to its ease of daily support (after acquiring necessary knowledge in the solution), which allows agility in configuration changes, its integration of several reliable security features (such as SSL VPN, VPN Virtual Interfaces between companies, and others) and functional and stability in operation, with no downtime in the equipment due to problems or malfunctions

Incentivized

Although it might take some time to figure out, we have been able to use WatchGuard's online reference library and tech support to create/implement/modify all of our filtering rules and exceptions needed. There really has not been a shortcoming other than perhaps a learning curve.

Incentivized

Availability has always been a strong point of this product, it is rare that watchguard does not have a solution for customers' network monitoring needs.

Incentivized

The performance of WatchGuard Network Security is very good, in the years that we have used the solution we have only had a single error and Watchguard itself was able to solve it. Furthermore, when purchasing any product, the partner always evaluates the capacity of the solution to recommend the most appropriate product for our needs.

Incentivized

We have only had to contact them once during the initial set up to help bring the internet back on line. After that for the most part our systems have been automated, and could easily be checked form their online FAQ and Knowledge base that they provide. Everything else is easily handled from their browser based interface

Incentivized

We participate to a in person training and the three days of learning was really useful and complete to gain skill to solve the major part of the problem we encounter during our life. And more the in person training give us the opportunity to create a network with other WatchGuard partner.

Incentivized

Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.

Incentivized

I had my key information for setting up the firewall, and they assisted me in finding the settings and appropriate places to enter data. They also helped troubleshoot when I didn't understand some of their feature concepts, and we got it running.

Incentivized

The main factor is cost, as we are a startup organization. That's the main reason we choose Cyberoam stacks up against other network security services.

Incentivized

Watchguard Network Security is easier to use and more effective that its competitors, with certifications you can trust and a good reputation, we can rest assured that our network security is in good hands. Competitors have also demonstrated poor aftersales support, which has not been the case with WG

This product is very scalable since previously everything related to Watchguard was on premises but that has now changed with the inclusion of watchguard cloud. Now the product has evolved to have full control of firewalls at the cloud level.

Incentivized

• Considerable change was noted in the utilization of administrators after switching from the software firewall.
• It is relatively better priced when compared to fortigate.
• Better log handling after the switch.

Incentivized

• The intuitive Web Interface reduces the entry to learning for new techs, so less training is required and inexperienced techs can figure out tasks if they understand basic networking and firewall functions.
• The licensing model for the hardware places them at the top of the list for mid-tier devices that are overpriced. They are barely competitive considering that you can't use a device for more than 5 years no matter what. And the security/maintenance costs are in addition to the hardware costs which are already high compared to other mid-tier brands.

Incentivized