Likelihood to Recommend Our organization found that Cyberoam is a cost-effective solution compared to other vendors. Cyberoam was having issues with SSO for Web Filtering. For, web filtering and application blocking, Cyberoam does not contain enough signatures or data so we can not achieve the goal of all of the sites that need to be blocked. Cyberoam is great because of its ease of use feature.
Read full review Generally speaking, our customers have standard requirements and the WatchGuard Network Security Firebox is there to ensure they stay protected. We've never had a successful breach on a customer's on-premise setup with a WatchGuard Network Security Firebox installed. 3rd parties (like CCTV, Printers, Login Systems, etc.) do not know which port their devices work over, so we have to identify that with them and there are often delays when this occurs.
Read full review Pros Accurate and precise bandwidth shaping Utm features are completely reliable,uses mainly for conducting exams smoothly. Read full review Incoming Torrent attempts were blocked, but outgoing (by a user) were permitted. Similarly, other direct attempts were summarily blocked. provides full administrative support for analysis of usage and scope. strong Wi-Fi support and security - area wi-fi maps They think of all the things secure and I don't have to worry about it. I have not identified anything else that needs improvement - I am well satisfied. Read full review Cons Without mentioning an alternative brand, there is another leading company who has updated with firewall UI quite a bit. They offer an expanded line-up to meet a wider array of needs including specific appliances for web caching, proxy servers, and other products that have the same and familiar UI across the products. Each of the products does have some overlap so that customers can choose the right appliance for their use case. After being acquired by Sophos, we saw our year-over-year costs escalate significantly since our original maintenance contract. They should consider revisiting the pricing, especially for education. They should consider a current market analysis and see how the market is changing and adapting with other lower cost appliances for their product line up. Read full review Bridging ports, after the firewall is setup, isn't as easy as it could be. Cloud integration for management requires recreating the entire device. It should just convert the current config. Adding a Proxy policy should be on a different page from the other policy creation page. Read full review Likelihood to Renew I'm giving this note to WatchGuard Network Security due to its ease of daily support (after acquiring necessary knowledge in the solution), which allows agility in configuration changes, its integration of several reliable security features (such as SSL VPN, VPN Virtual Interfaces between companies, and others) and functional and stability in operation, with no downtime in the equipment due to problems or malfunctions
Read full review Usability Although it might take some time to figure out, we have been able to use WatchGuard's online reference library and tech support to create/implement/modify all of our filtering rules and exceptions needed. There really has not been a shortcoming other than perhaps a learning curve.
Read full review Reliability and Availability Applications errors should always be expected in any kind of technology. What matters most is the way you find to resolve it.
Read full review Performance WatchGuard works seemlessly and so in the background you don't realize it's there until you need it!
Read full review Support Rating We have only had to contact them once during the initial set up to help bring the internet back on line. After that for the most part our systems have been automated, and could easily be checked form their online FAQ and Knowledge base that they provide. Everything else is easily handled from their browser based interface
Read full review In-Person Training We participate to a in person training and the three days of learning was really useful and complete to gain skill to solve the major part of the problem we encounter during our life. And more the in person training give us the opportunity to create a network with other WatchGuard partner.
Read full review Online Training Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.
Read full review Implementation Rating I had my key information for setting up the firewall, and they assisted me in finding the settings and appropriate places to enter data. They also helped troubleshoot when I didn't understand some of their feature concepts, and we got it running.
Read full review Alternatives Considered The main factor is cost, as we are a startup organization. That's the main reason we choose Cyberoam stacks up against other network security services.
Read full review At 3 of my locations I use both a Sonic Wall and a watch guard. In my experience, the sonic wall has a much better interface. I feel it was much easier for someone that has never accessed a fire wall to be able to make changes and learn very quickly. I feel the Watchguard has better built in applications and the VPN was easier to use and access.
Read full review Scalability We scaled it exactly as we needed it to be! Easy, money-saving, and we didn't end up with features or options that we'd never use or worry about.
Read full review Return on Investment Considerable change was noted in the utilization of administrators after switching from the software firewall. It is relatively better priced when compared to fortigate. Better log handling after the switch. Read full review The VPNs are very easy to configure, less time to loose at new implementation. The traffic monitor can be improved, I can't see the ISO layers to do a faster diagnosis. Having an ADDS authentication is a plus, can use it with rules and vpn for remote access. Very useful. The dimension feature can be developed as a website + database for NGINX, Apache2, IIS, etc., I feel traped on that linux vm only. Most of the customers doesn't like to pay for a solution like this. They will accept only after beign attacked. WatchGuard can improve the sales with a demo (hacking, active security, etc.). Read full review ScreenShots WatchGuard Network Security Screenshots