Cylance Smart Antivirus vs. ESET PROTECT

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cylance Smart Antivirus
Score 7.5 out of 10
N/A
Blackberry Cylance offers Cylance Smart Antivirus, a Windows and Mac OS compatible smart antivirus designed to provide basic protection as well as protect against new, never before seen malware.N/A
ESET PROTECT
Score 9.0 out of 10
N/A
ESET provides Endpoint Protection Platform (EPP) capabilities via the ESET PROTECT Platform, covering Windows, Mac, Linux, and both Android and iOS operating systems, providing Mobile Device Management functionality. It comes with multi-tenant management, ensuring real-time visibility for both on-premises and off-premises endpoints as well as full reporting for ESET enterprise-grade solutions. ESET PROTECT management platform can be deployed on-premise or in-cloud. For organizations looking to…N/A
Pricing
Cylance Smart AntivirusESET PROTECT
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cylance Smart AntivirusESET PROTECT
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsESET offers are tailored to each customer’s needs. ESET takes pride in working with customers and partners to find the perfect solution for their security challenges at the right price. Contacting an ESET partner or sales representative ensures each solution is made-to-measure and precisely fits the size, complexity of IT environment and level of protection to match the customer’s business requirements.
More Pricing Information
Community Pulse
Cylance Smart AntivirusESET PROTECT
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Cylance Smart AntivirusESET PROTECT
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Cylance Smart Antivirus
-
Ratings
ESET PROTECT
9.1
16 Ratings
7% above category average
Anti-Exploit Technology00 Ratings9.016 Ratings
Endpoint Detection and Response (EDR)00 Ratings9.215 Ratings
Centralized Management00 Ratings9.115 Ratings
Hybrid Deployment Support00 Ratings8.312 Ratings
Infection Remediation00 Ratings9.116 Ratings
Vulnerability Management00 Ratings9.515 Ratings
Malware Detection00 Ratings9.716 Ratings
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Cylance Smart AntivirusESET PROTECT
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Score 9.1 out of 10
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Score 9.1 out of 10
Medium-sized Companies
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Score 9.1 out of 10
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Enterprises
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Score 9.1 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
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User Ratings
Cylance Smart AntivirusESET PROTECT
Likelihood to Recommend
7.0
(2 ratings)
9.5
(48 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(4 ratings)
Usability
-
(0 ratings)
8.0
(2 ratings)
Support Rating
-
(0 ratings)
9.5
(5 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Cylance Smart AntivirusESET PROTECT
Likelihood to Recommend
BlackBerry
Cylance Smart Antivirus is well suited for the typical office user. It can be very restrictive if you do not tune it properly and can cause many issues. When tuned and set up properly it is appropriate for 95% of use cases. The last 5% are ones that have the capabilities of bringing an organization down if it is not tuned properly.
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ESET
Comprehensive threat prevention against a variety of threats, such as viruses, ransomware, and spyware is effectively provided by ESET PROTECT. The cross platform compatibility of this software is advantageous for business with diverse IT environments such as those combination of Windows, macOS, and Linux systems. Some industries, such highly regulated sectors with specific compliance needs, may find it more cost-effective, however it is less suitable for small enterprises with limited IT resources and for organizations with severe budgetary limits.
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Pros
BlackBerry
  • Blocking Scripts
  • Stopping remote exploits
  • easy to install
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ESET
  • ESET provides comprehensive, transparent protection for my MacOS devices without interfering with the efficiency of my operating system.
  • It's easy to install, configure (default settings are great for just about everyone), and update.
  • ESET's customer communications, including a very detailed knowledge base online, make it clear I've chosen the right antivirus solution!
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Cons
BlackBerry
  • Better functionality to whitelist on the Application.
  • Easier to setup Mobile Settings
  • Easier to understand logs
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ESET
  • If the system administrator has functions such as pop-up notification and alert mail transmission, I believe that countermeasures can be taken faster
  • It often gets in the way of the network system.
  • Communication between PCs under the same network may be hindered, which may be an obstacle to verification.
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Likelihood to Renew
BlackBerry
No answers on this topic
ESET
I'm giving it a 10, because I would totally have no reservations about staying on with eSet for another 3 years once our contract comes up for renewal. We are looking to transfer to a different product in January, however. This is due to a special pricing contract with the state of Ohio that made a normally much more expensive product very affordable and was cheaper than our coming eSet renewal cost. This is a very special case only available to government and educational organizations, but had that not been offered, we would have gladly stayed with eSet.
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Usability
BlackBerry
No answers on this topic
ESET
We had issues initially getting all of the policies implemented and working since it can be hard to figure out what setting is coming from what policy. Once you get your stack of policies setup and working, the product works great. The installers just work and knowing that they can remove other AV software when you install it can save you a lot of time and headaches.
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Support Rating
BlackBerry
No answers on this topic
ESET
Excellent support from ESET and when we had questions regarding the initial deployment they were there. The questions we put forth were answered immediately with great detail. Any of the items we put forth, scenarios, were given a good solution from ESET to fit our needs. This company stands by their product and are happy to step up when needed.
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Implementation Rating
BlackBerry
No answers on this topic
ESET
Do the full scan at the beginning and be prepared to wait until it is done. It will find things you did not know were there. You can leave on the Apple firewall as well as the ESET firewall. There have been no conflicts. Remember to remove emails from being backed up, so you do not have spam on your backup! This was the mistake I made.
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Alternatives Considered
BlackBerry
Cylance was the first AI scanning-based AV on the market. While Webroot was competitive we found Cylance to be the better solution.
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ESET
We really like the lightness of ESET, this really is a differential in your favor, the way it operates quietly in the background even running a scan was something that interested us, nothing worse than an antivirus locking everything like a scan and still end up issuing scandalous false detections, in the end the choice was made by ESET much because of this differential.
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Return on Investment
BlackBerry
  • Too much time to manage.
  • Too many false positives.
  • Too much lost productivity.
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ESET
  • Stopped several malware outbreaks that would have had considerable downtime on endpoints.
  • Stopped several ransomware attacks that would have potentially costs large sums of money and downtime.
  • Allowed us to utilize Eset itself in lieu of a patchwork of platforms to accomplish the same tasks. Saving us several thousand per year.
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ScreenShots

ESET PROTECT Screenshots

Screenshot of ESET PROTECT Platform (Cloud)Screenshot of ESET PROTECT Platform (Cloud)Screenshot of ESET Endpoint Security (Win)Screenshot of Managed Detection and Response diagram