Overall Satisfaction with ESET Endpoint Security
ESET is a BYOD option for antivirus protection in my division. It is a low-impact, high-performance security suite that is available for both Windows and MacOS computers. It is easy to manage licensing and software updates both individually and through a centralized interface, reducing management overhead. Automatic threat dictionary updates are delivered silently and seamlessly.
- ESET provides comprehensive, transparent protection for my MacOS devices without interfering with the efficiency of my operating system.
- It's easy to install, configure (default settings are great for just about everyone), and update.
- ESET's customer communications, including a very detailed knowledge base online, make it clear I've chosen the right antivirus solution!
- I've had intermittent issues with virus definition updates over the internet, but I haven't had such issues for some time now.
- Scanning individual files or directories involves lots of clicking through directory trees.
- ESET's offerings are so numerous and wide-ranging that finding the right product edition for your needs can take some analysis.
- ESET has provided a consistently cost-effective solution for us, edition over edition.
- While keeping prices low, ESET continues to improve its feature set for users edition over edition, allowing us to avoid spending on additional solutions.
- ESET's easy to use, stable interface reduces the need to spend on training/retraining.
ESET does not come with the same geopolitical baggage that Kaspersky Labs' products do. ESET has a well-established US presence, with headquarters in Southern California, with many technical and sales representatives just a phone call away. Doing business with ESET has always been straightforward and pleasant, and they have always worked to maximize the value of bulk licensing buys.