Endpoint Review
January 17, 2020

Endpoint Review

Eric Krueger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ESET PROTECT

ESET Endpoint Antivirus has been deployed to our whole organization. The security it provides is excellent and is an integral part of our overall cybersecurity platform. With customization tools and features, it allows us to build the endpoint protection into our environment with ease. The overall reporting functions make it easier to monitor potential threats and keep our minds at ease. No Endpoint can protect you from everything but ESET makes us able to sleep better at night.

Pros

  • Set-up and deployment is easy in almost any environment.
  • The built-in tool to collect detailed information about systems is invaluable.

Cons

  • Some of the initial documentation could be better but this is being picky.
  • The detection engine is very advanced and I would like to see it continue this way.
  • The overall cost made this product a good fit for us and provided a great ROI.
  • By being able to have ESET analyze our infections we have gained a better understanding of how we were being targeted.
The overall experience of support and deployment was better with ESET. Any questions we ran into were answered by their support team quickly and accurately. The tools and reporting made our IT department happy by allowing us to put out higher-level reports for upper management regularly. Being able to customize our individual scheduling by department made life easier as well. The ROI for ESET was in our opinion a better value.

Do you think ESET PROTECT delivers good value for the price?

Yes

Are you happy with ESET PROTECT's feature set?

Yes

Did ESET PROTECT live up to sales and marketing promises?

Yes

Did implementation of ESET PROTECT go as expected?

Yes

Would you buy ESET PROTECT again?

Yes

ESET has excellent support features and the company overall is very willing to work with you to make things smooth for deployment. I am beyond happy with the number of features this product has. From an advanced detection engine to reporting and analysis tools, this product will make your IT life easier. The Malware SysRescue tool works exceptionally well in our environment.

ESET PROTECT Support

Excellent support from ESET and when we had questions regarding the initial deployment they were there. The questions we put forth were answered immediately with great detail. Any of the items we put forth, scenarios, were given a good solution from ESET to fit our needs. This company stands by their product and are happy to step up when needed.

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