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ESET is the most comprehensive, easy to use, security product for all operating systems.
July 26, 2017

ESET is the most comprehensive, easy to use, security product for all operating systems.

Robin L. Ore | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Eset Smart Security

I use ESET Security to safeguard my Apple iMac for all of my business and personal needs. It finds everything and is very simple to use. I have tried everything. ESET is the best.
  • Automatic Updating upon Startup or Wake
  • Finds all threats and keeps users informed
  • Ease of Use
  • It found severe Trojans that would have destroyed my computer.
  • It found Trojans in Spam mail on the backup file!
  • It detects attempts to access files.
  • It is always up to date!
ESET is the only comprehensive and easy to use Anti-Virus, Anti-Malware and Online Threat Protection software for all operating systems.
It is well suited for automation of updating and detection of online threats. I cannot think of a scenario where it is less appropriate.

Using Eset Smart Security

1 - I perform all business functions
1 - ESET requires no support. It works automatically and is easy for anyone to use.
  • Anti-Virus
  • Anti-Malware
  • Online Threat Monitoring
  • The ease of use is unexpected
  • The widget is very handy
  • It updates and alerts in real time
  • I will use ESET in the future
  • I will use ESET to secure my Android Devices
  • I will use ESET to protect my Apple devices from Microsoft Operating Systems
It has been flawless for 2 years

Evaluating Eset Smart Security and Competitors

Yes - Kaspersky, Microsoft Security products, Symantec and Malwarebytes. None of these did everything and all of them caused more problems than they solved.
  • Product Features
  • Product Usability
  • Product Reputation
It came highly recommended from a security expert and it covers all operating systems and real time online Threat detection.
I would have started with Apple devices and ESET and saved years of agony and lost work.

Eset Smart Security Implementation

Do the full scan at the beginning and be prepared to wait until it is done. It will find things you did not know were there. You can leave on the Apple firewall as well as the ESET firewall. There have been no conflicts. Remember to remove emails from being backed up, so you do not have spam on your backup! This was the mistake I made.
  • Implemented in-house
No - Download from the ESET website. Open and install. Input code and register. That's it.
Change management was minimal - It was so simple, the only change was... it took very little time.
  • It found a bunch of threats which is a good thing
  • It is necessary to input the code and register, but once done, it's done.
  • It takes time for the first full scan of the computer. More than 24 hours as it checks everything!

Eset Smart Security Support

Perfect support.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes - It comes with the product.
ESET provides me with real time support by automatic updates and real time Threat detection.

Using Eset Smart Security

It is by far the easiest Security product I have ever used.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Installation was super easy
  • The widget sits on the dock for easy access
  • It updates and alerts me in real time
Yes, but I don't use it - I use it on my desktop and back up my mobile devices with the desktop.