Cylance Smart Antivirus vs. ThreatDown, powered by Malwarebytes

Cylance Smart Antivirus is well suited for the typical office user. It can be very restrictive if you do not tune it properly and can cause many issues. When tuned and set up properly it is appropriate for 95% of use cases. The last 5% are ones that have the capabilities of bringing an organization down if it is not tuned properly.

Incentivized

I think Malwarebytes is the best anti-malware company. I think it is well-suited for any situation and any device. I think Malwarebytes does the best on Windows and on MacOS. Also, Malwarebytes is always improving, and you can tell they are a company that stays on top of cybersecurity trends. If you have a tight budget or looking for the cheapest solution, then Malwarebytes may not be the solution for you. To clarify, I don't think Malwarebytes is that much more expensive compared to its closest competitors.

Incentivized

• Blocking Scripts
• Stopping remote exploits
• easy to install

Incentivized

• Protects against malware - No matter how much training you give end users on social hacking, there is always a breach at some point.
• Protects against ransomware - Ransomware could spell disaster for a company...it could literally shut the doors for good.
• Centralized administration - Without a terrific centralized method to manage all the systems being protected, it would require an extra position just to maintain all endpoints.

Incentivized

• Better functionality to whitelist on the Application.
• Easier to setup Mobile Settings
• Easier to understand logs

Incentivized

• When you push install to clients, sometimes it will fail with generic errors, and it's hard to find out what is the cause of failure. Fortunately, it doesn't require too many changes on the client-side but it takes time to figure it out.
• When we bought it, we had an option to buy it with email support or phone support. The phone support was very high priced, so we ended up buying email support. when we experience any issues, it takes a long time to get a resolution. Fortunately, we haven't used their support much.
• It had a few incidents with false calls. We are using software that generates reports in MS Word format. The software will call Word to open with a report, but the anti-exploit will consider this as a threat and will block the function. You can put Word in an exception but it won't protect Word from a real exploit in the future.

Incentivized

The renewal decision is not up to me and also, the current economic situation might not allow renewal

Incentivized

The software is very easy to manage. In 4 years, we hardly have experienced any issues. It simply works.

Incentivized

Whenever I've had a query for the support team, they have got back to me very quickly, and given me very well detailed advice on fixing whatever the issue I had was. They also pointed me to help documents and such where I could find more information if I needed

Incentivized

Cylance was the first AI scanning-based AV on the market. While Webroot was competitive we found Cylance to be the better solution.

Incentivized

It's no contest. Cisco AMP, Umbrella and Endpoint use vast amounts of resources and provide little protection when compared with Malwarebytes. One client recently replaced Cisco with MWB and found over 7,300 vulnerabilities on 352 endpoints, including 120 listed as Critical and 7,180 listed as High, with CVE's dating back to 2008.

• Too much time to manage.
• Too many false positives.
• Too much lost productivity.

Incentivized

• Malwarebytes Endpoint Protection has had a HUGE positive impact on our ROI as we eliminated the need for an entire server, CALs & other licenses as well.
• We are saving a lot of time on the management side of Malwarebytes Endpoint Protection as compared to others as it is cloud based and we are able to manage it from everywhere and not just one server. This has improved our performance and reduced expenses as well.

Incentivized