Cymbio in Tel Aviv aims to accelerate digital sales for brands with their end-to-end drop ship and marketplace automation platform. Cymbio automates the full retail set-up for brands without changing any current systems or processes, streamlining product data, imagery, mapping, taxonomy, inventory syncing, orders, billing, tracking, and returns.
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Magnolia
Score9.9 out of 10
Mid-Size Companies (51-1,000 employees)
Founded in Switzerland in 1997, Magnolia is a CMS used to build composable digital experiences. Magnolia helps create fully integrated customer experiences and speeds up digital delivery of content. Magnolia boasts 480 enterprise customers, thousands of Community Edition deployments, and more than 200 certified Magnolia Partners around the world. They further state that their enterprise customers include Sanofi, Generali, the Atlassian, The New York Times, Harley Davidson, and Union…
It is less expensive and more accurate than paying staff to update inventory numbers in Mirakl and then type the orders into an ERP. A product like this is needed. Ideally, Mirakl Connect would improve their product so that it mapped orders into one customer record, but until that time, this is the best option that I have found.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Magnolia is a very capable DXP, that provides client with lots of flexibility in composing its own stack. While the core of the platform is a content management system, the open architecture of Magnolia DXP allows it to connect to any platform, allowing client to extend the capabilities. One scenario would be a centralized content hub - where through a single platform, content authors can choose which channel to distribute what content. For example, long form content for consumers viewing on a laptop, short form content for those using a mobile browser. This allow the client to personalized the experience based on channels. Another scenarios would be leveraging on GenAI - using Magnolia's built-in connector to ChatGPT. If that is not the service that one desire, you can always connect to another AI service such as Google Gemini. With GenAI, connected, content author can use AI as co-pilot to help them scale up their content production.
Automated processes like uploading inventory numbers frequently
Cymbio is able to map the dropship orders to the company customer record in Shopify and does not create a new record for every customer (like Mirakl Connect does)
I like that the orders come through to Shopify without being marked as "Paid". I find this accounting easier to manually "pay" them in my system when I actually receive the payment from the vendor (this is another key difference between Cymbio and Mirakl Connect)
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Speed of development - time to delivery from zero to MVP was excellent
Ease of use - the authoring experience is very easy to build and train
PAAS/SAAS - the managed service platform removed the traditional overhead of running in-house technologies, meaning we could focus on value add, with less time spent keeping the lights on.
Customer Service. It would be great if they had service hours that matched business hours in the USA, but even accounting for the time difference, the customer service is not quick or friendly.
They take away services. I am not sure if they hook you with extra services and then take them away over time or if it just happened to be that I started at a time they offered a lot more for the same price. When I started, they completely handled setting up a new retailer. Then they would set up the data, but I had to reformat all of images. Then they did nothing to set up a new retailer. Not only do you now have to set up in Mirakl all on your own, when you send them the file from Mirakl to map, you then have to go into Cymbio and upload the prices as well - a whole new extra step.
A more user-friendly customer interface. In my opinion, there is not much of a user interface at all. I think the interface for pricing uploads is terrible and cumbersome and they are not open to any feedback about that. It would be great if you could directly change a price, but even to change one price, you have to format an upload file. And that's all you can really do there. All other requests to add to assortments, etc are done though what looks like Google forms.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The documentation provides samples that are often out of context, and difficult to know where the provided example code should be implemented. More tutorials providing the full project or step-by-step instructions on how to implement subject material would help greatly. Baeldung is a resource I would consider the gold standard in how this is done in other spaces.
The use of JCR and Nodes makes object serialization/deserialization painful. Jackson compatibility or similar would be a welcome enhancement to the developer experience. Maybe leveraging code-gen from light modules to build model classes when possible could help accomplish this.
Modifying the home layout from light modules is frustrating. It seems that any configuration overrides made merge with the default rather than overwriting, which makes for a difficult combination of guess-and-check while referencing the documentation to see what should be in each row/column when making changes.
Including "mark all as read" or "delete all" in the notifications app would be a great quality of life improvement. It seems that by default, users have to individually select messages and operate them.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
In my opinion, not easy to use. Based on my experience, they started with employees only directly using the system. Having an app to have customers log in and do tasks on their own seems like an afterthought that has not been well executed. However, once you have these things in place, you really don't have to mess with it very often. If you change your prices frequently, it might be more of an issue.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We've shown it to a number of users both clients and our own team and despite initial apprehensions, they "get it" very quickly. It's intuitive and friendly and quick to perform daily tasks. We once had a client tell us "Using Magnolia makes me smile" which says it all for us.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
I gave [it] 7/10 only because of the loading time of pages. Otherwise, I think it deserves an 8. Normally this is not an issue per [se] but considering the rating matrix and as I have been asked to honestly write about it. Yes, the page loading times could be improved.
You always get an answer based on your SLA. But you always get a solution. That's the successfactor in this case. To often i was frustrated about people in a company without even a clue what there product is about or how to solve a problem. Magnolia's Support Team does a very good job and try to help you in most of the cases
Mirakl Connect created a new customer record for every order. This was messy, difficult to figure out which customers went with which retailer and I was concerned about having my retail partner's customer data mixed in with my own. For me, this was a deal breaker which was such a bummer since this is a free product!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I've used several CMSs like AEM and EpiServer, and comparatively, they all excel at different things. Magnolia is the best to develop for/against. Episerver has the best/most fluid UI in terms of content editing, and the overall admin experience AEM is just all around sucks.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Magnolia has brought about positive impacts. For instance, we need not outsource web design and marketing services because thanks to this software, we can handle most work inhouse
The software is affordable with no compromises on capabilities and therefore it is gives us value for money.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
