Cynergy Service Desk Software vs. Intercom
Cynergy Service Desk Software vs. Intercom
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cynergy Service Desk Software | N/A | Cynergy is help desk software recently (2014) acquired by Epazz, Inc. | N/A | |
Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat |
Cynergy Service Desk Software | Intercom | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
Cynergy Service Desk Software | Intercom | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Cynergy Service Desk Software | Intercom | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Cynergy Service Desk Software | Intercom | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cynergy Service Desk Software | Intercom | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (263 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (19 ratings) |
Usability | - (0 ratings) | 8.8 (171 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 7.1 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Cynergy Service Desk Software | Intercom | |
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Likelihood to Recommend | Epazz, Inc No answers on this topic | Intercom |
Pros | Epazz, Inc No answers on this topic | Intercom |
Cons | Epazz, Inc No answers on this topic | Intercom |
Likelihood to Renew | Epazz, Inc No answers on this topic | Intercom |
Usability | Epazz, Inc No answers on this topic | Intercom |
Reliability and Availability | Epazz, Inc No answers on this topic | Intercom |
Performance | Epazz, Inc No answers on this topic | Intercom |
Support Rating | Epazz, Inc No answers on this topic | Intercom |
Online Training | Epazz, Inc No answers on this topic | Intercom |
Implementation Rating | Epazz, Inc No answers on this topic | Intercom |
Alternatives Considered | Epazz, Inc No answers on this topic | Intercom |
Return on Investment | Epazz, Inc No answers on this topic | Intercom |
ScreenShots | Intercom Screenshots |