Dashpivot - By Sitemate vs ECM -XD

Likelihood to Recommend

We are in Construction, but I recommended Dashpivot to my IT guy this morning. I could see a million ways that it could be used by anyone in just about any industry. We have just set up a template to track a specific (very large) variation. Each time spoil is taken from the site, the tonnes, docket number, date, time and rego number of the vehicle are recorded. The Site Manager is also taking a photo of the truck docket and attaching it. We can use the analytics function to track the progress and amounts as we go along. When it came time to bill, all the information will be right there at my fingertips. We are using Dashpivot for Site Diaries, Purchase orders, EOT's, RFI's, Concrete pour checklists, toolbox talks, variation requests, and the lists goes on.... the ONLY thing that our Site Manager has said it is not really suitable is the sign-in sheet. He said that really need to be something that the site visitors and Sub Contractors physically sign. Might work with Dashpivot is we had a "sign on Ipad" or something, but at this point, it is being done manually.

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Lyndall Dordevic, JP

Director

Structen Pty LtdConstruction, 1-10 employees

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ECM -XD is great when you are linking documents of different types and from different sources into a single centralized location. There is no limit to the amount of information that can be retained for a specific complaint, investigation, etc. so situations where documents obtained at different times and from different personnel need to be linked to a single file are ideal.ECM -XD is less ideal for situations in which individual file information is simple with low density, or requiring a high level of customization. The user interface is likely more intuitive for novice users through other software options

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Verified User

Analyst in Quality Assurance

Medical Device Company, 10,001+ employees

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Feature Rating Comparison

Dashpivot - By Sitemate

ECM -XD

Automated workflows

Pros

Site induction works well to capture all the information live from taking photos of the white card, licence and relevant certificate. Now with the new touchless system this will work even better.
I have found doing daily site diary is so easy to do now. To be able to capture progressive photos on the go. Also to list problems, track plant and equipment hire is a very good tool.
The site Safety template also works well as a quick way of capturing things and helps follow up on your own internal audits.

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Darren Schultz

Project Manager

Bermagui ConstructionConstruction, 11-50 employees

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Great cloud integration of information. Saves a lot of space on network drives and eliminates need for local storage of critical documents.
Very good comprehensive repository of information. Documents of different format and file extensions are allowed for upload and easy to access.
Regulatory and auditory compliance. This platform facilitates documentation of customer feedback, and thus ensures GMP, ISO, and FDA compliance.

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Verified User

Analyst in Quality Assurance

Medical Device Company, 10,001+ employees

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Cons

Development Wait Times - While happy to develop and update their products to suit customer needs there can be a waiting list for features to be developed if they aren't part of the platform already. If you are in a rush and a feature you need isn't available on the app then it may not be the best choice.

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Daniel Eaton

Sustainability Lead

Lend Lease EngineeringCivil Engineering, 10,001+ employees

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Customization could be made easier. Often times we instead have blank unused information fields for individual complaint files.
Record display layout could be optimized. While very comprehensive, it could be difficult to find specific information.
Mobile compatibility. I haven't seen any support for mobile compatibility. ECM -XD is typically only accessed on laptop and desktop machines in our organization.

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Verified User

Analyst in Quality Assurance

Medical Device Company, 10,001+ employees

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Likelihood to Renew

Dashpivot - By Sitemate 9.1

Based on 1 answer

I could NEVER go back to life before Dashpivot.

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Lyndall Dordevic, JP

Director

Structen Pty LtdConstruction, 1-10 employees

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No score

No answers yet

No answers on this topic

Usability

Dashpivot - By Sitemate 9.1

Based on 1 answer

It is so simple. I put off getting an online system for sooooo long because I dreaded the thought of getting a new system, having to set it all up and having to teach everyone how to use it. I also envisaged me being the port of call every time it stopped working or people didn't know what they were doing. I now wish I had done it a long time ago. The set up was so basic. I had 45 minutes of training over the phone in front of my PC and I was set to go! By the end of the day, I had already gone from "I'm just going to start off with Site Diaries and implement everything else gradually" to "this is bloody amazing, everything is now on Dashpivot and everyone is using it!" We converted our entire site and internal systems over to Dahpivot by Site Mate in the space of a day! True story.

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Lyndall Dordevic, JP

Director

Structen Pty LtdConstruction, 1-10 employees

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No score

No answers yet

No answers on this topic

Support Rating

Dashpivot - By Sitemate 9.1

Based on 7 answers

Customer support has been amazing. Every time I've even had a question it is resolved very quickly either through the live chat function or a phone call to their friendly team. A lot of companies strive to have good customer service most of the time. In my experience, Dashpivot has great customer service every time I need it.

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Daniel Eaton

Sustainability Lead

Lend Lease EngineeringCivil Engineering, 10,001+ employees

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ECM -XD 9.0

Based on 1 answer

Customer support for ECM -XD has been very responsive and quick to resolve issues and answer inquiries. Help contact links aren't very visible within the platform, and mobile or tablet support doesn't look to be documented. Overall, support is great from a functional perspective but could be easier to find and use with improvements in layout and interface design.

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Verified User

Analyst in Quality Assurance

Medical Device Company, 10,001+ employees

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Implementation Rating

Dashpivot - By Sitemate 9.1

Based on 1 answer

Implementation was super easy and dare I say fun! I thoroughly enjoyed the implementation process. We all got excited coming up with suggestions and ideas for what we could implement next.

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Lyndall Dordevic, JP

Director

Structen Pty LtdConstruction, 1-10 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

I don't think I have used a product like Dashpivot before. There have been times and projects where I've used different types of online databases but none were as flexible and as well suited to our needs as Dashpivot has been. Being able to adapt to situations we use it for and willing to further develop the app for situations that we desire to use it for in the future makes this one of, if not the best construction-related app that I have used.

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Daniel Eaton

Sustainability Lead

Lend Lease EngineeringCivil Engineering, 10,001+ employees

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No answers on this topic

Return on Investment

Dashpivot helps keep track of the resources and finances being used in a project making it easy for us to make well-informed decisions.
It usually would take a day to get the report to the Project Engineer, but with the Dashpivot the reports are almost instant with a good internet connection.

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Cema Talei

Technical Officer

Ministry of waterways and environmentCivil Engineering, 201-500 employees

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Large annual cost savings ($500K+) in hardware and storage space of complaint-related documentation by moving to cloud platform.
Significant time savings in information retrieval and audit preparation by centralizing information for multiple users to single repository.
Easier GMP, ISO, and FDA regulation compliance through comprehensive linkage of documentation and customer feedback timeline.

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Verified User

Analyst in Quality Assurance

Medical Device Company, 10,001+ employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

Varies*

* Setup required

Dashpivot - By Sitemate Editions & Modules

Edition

Starter	$0¹
Standard	$20²
Pro	$30²

Number of templates and projects
per user

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

ECM -XD Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Dashpivot - By Sitemate

ECM -XD

Dashpivot - By Sitemate

ECM -XD

Dashpivot - By Sitemate

ECM -XD

Dashpivot - By Sitemate

ECM -XD

Dashpivot - By Sitemate

ECM -XD

Dashpivot - By Sitemate vs ECM -XD