What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
461 Ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4.2 out of 100

Paycom

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
461 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.9 out of 100

Feature Set Ratings

    Human Resource Management

    DATABASICS Expense

    Feature Set Not Supported
    N/A
    7.1

    Paycom

    71%
    Paycom ranks higher in 7/7 features

    Employee demographic data

    N/A
    0 Ratings
    7.4
    74%
    228 Ratings

    Employment history

    N/A
    0 Ratings
    7.6
    76%
    218 Ratings

    Job profiles and administration

    N/A
    0 Ratings
    7.2
    72%
    220 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    N/A
    0 Ratings
    7.3
    73%
    220 Ratings

    Organizational charting

    N/A
    0 Ratings
    6.9
    69%
    161 Ratings

    Organization and location management

    N/A
    0 Ratings
    6.3
    63%
    188 Ratings

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    6.9
    69%
    181 Ratings

    Payroll Management

    DATABASICS Expense

    Feature Set Not Supported
    N/A
    7.6

    Paycom

    76%
    Paycom ranks higher in 7/7 features

    Pay calculation

    N/A
    0 Ratings
    7.4
    74%
    258 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    6.4
    64%
    47 Ratings

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    8.7
    87%
    13 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    7.7
    77%
    217 Ratings

    Direct deposit files

    N/A
    0 Ratings
    7.9
    79%
    260 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    8.2
    82%
    216 Ratings

    Reimbursement management

    N/A
    0 Ratings
    7.0
    70%
    144 Ratings

    Leave and Attendance Management

    DATABASICS Expense

    Feature Set Not Supported
    N/A
    7.7

    Paycom

    77%
    Paycom ranks higher in 3/3 features

    Approval workflow

    N/A
    0 Ratings
    8.0
    80%
    219 Ratings

    Balance details

    N/A
    0 Ratings
    7.6
    76%
    221 Ratings

    Annual carry-forward and encashment

    N/A
    0 Ratings
    7.6
    76%
    186 Ratings

    Employee Self Service

    DATABASICS Expense

    Feature Set Not Supported
    N/A
    8.0

    Paycom

    80%
    Paycom ranks higher in 5/5 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    8.0
    80%
    266 Ratings

    Update personal information

    N/A
    0 Ratings
    8.4
    84%
    265 Ratings

    View company policy documentation

    N/A
    0 Ratings
    7.8
    78%
    230 Ratings

    Employee recognition

    N/A
    0 Ratings
    7.7
    77%
    126 Ratings

    View job history

    N/A
    0 Ratings
    7.9
    79%
    205 Ratings

    Asset Management

    DATABASICS Expense

    Feature Set Not Supported
    N/A
    4.8

    Paycom

    48%
    Paycom ranks higher in 1/1 features

    Tracking of all physical assets

    N/A
    0 Ratings
    4.8
    48%
    26 Ratings

    HR Reporting

    DATABASICS Expense

    Feature Set Not Supported
    N/A
    6.4

    Paycom

    64%
    Paycom ranks higher in 3/3 features

    Report builder

    N/A
    0 Ratings
    6.7
    67%
    221 Ratings

    Pre-built reports

    N/A
    0 Ratings
    6.9
    69%
    220 Ratings

    Ability to combine HR data with external data

    N/A
    0 Ratings
    5.6
    56%
    55 Ratings

    Onboarding

    DATABASICS Expense

    Feature Set Not Supported
    N/A
    6.8

    Paycom

    68%
    Paycom ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    7.2
    72%
    213 Ratings

    Manager tracking tools

    N/A
    0 Ratings
    6.4
    64%
    182 Ratings

    Performance and Goals

    DATABASICS Expense

    Feature Set Not Supported
    N/A
    5.8

    Paycom

    58%
    Paycom ranks higher in 4/4 features

    Corporate goal setting

    N/A
    0 Ratings
    4.1
    41%
    36 Ratings

    Individual goal setting

    N/A
    0 Ratings
    6.9
    69%
    120 Ratings

    Line-of sight-visibility

    N/A
    0 Ratings
    4.7
    47%
    35 Ratings

    Performance tracking

    N/A
    0 Ratings
    7.5
    75%
    127 Ratings

    Performance Management

    DATABASICS Expense

    Feature Set Not Supported
    N/A
    7.3

    Paycom

    73%
    Paycom ranks higher in 5/5 features

    Performance plans

    N/A
    0 Ratings
    7.2
    72%
    154 Ratings

    Performance improvement plans

    N/A
    0 Ratings
    7.1
    71%
    143 Ratings

    Review status tracking

    N/A
    0 Ratings
    7.2
    72%
    149 Ratings

    Review reminders

    N/A
    0 Ratings
    7.5
    75%
    155 Ratings

    Multiple review frequency

    N/A
    0 Ratings
    7.5
    75%
    138 Ratings

    Succession Planning

    DATABASICS Expense

    Feature Set Not Supported
    N/A
    6.7

    Paycom

    67%
    Paycom ranks higher in 4/4 features

    Create succession plans/pools

    N/A
    0 Ratings
    9.1
    91%
    24 Ratings

    Candidate ranking

    N/A
    0 Ratings
    6.8
    68%
    30 Ratings

    Candidate search

    N/A
    0 Ratings
    5.8
    58%
    33 Ratings

    Candidate development

    N/A
    0 Ratings
    5.3
    53%
    29 Ratings

    Recruiting / ATS

    DATABASICS Expense

    Feature Set Not Supported
    N/A
    6.5

    Paycom

    65%
    Paycom ranks higher in 7/7 features

    Job Requisition Management

    N/A
    0 Ratings
    6.8
    68%
    138 Ratings

    Company Website Posting

    N/A
    0 Ratings
    6.7
    67%
    137 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    6.4
    64%
    106 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    6.6
    66%
    123 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    6.0
    60%
    119 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    6.6
    66%
    144 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    6.4
    64%
    147 Ratings

    Attribute Ratings

    • DATABASICS Expense is rated higher in 1 area: Likelihood to Recommend
    • Paycom is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    9.0

    DATABASICS Expense

    90%
    1 Rating
    6.5

    Paycom

    65%
    284 Ratings

    Likelihood to Renew

    DATABASICS Expense

    N/A
    0 Ratings
    8.1

    Paycom

    81%
    15 Ratings

    Usability

    DATABASICS Expense

    N/A
    0 Ratings
    7.3

    Paycom

    73%
    19 Ratings

    Availability

    DATABASICS Expense

    N/A
    0 Ratings
    9.1

    Paycom

    91%
    1 Rating

    Performance

    DATABASICS Expense

    N/A
    0 Ratings
    8.2

    Paycom

    82%
    1 Rating

    Support Rating

    9.0

    DATABASICS Expense

    90%
    2 Ratings
    9.1

    Paycom

    91%
    56 Ratings

    In-Person Training

    DATABASICS Expense

    N/A
    0 Ratings
    6.4

    Paycom

    64%
    1 Rating

    Online Training

    DATABASICS Expense

    N/A
    0 Ratings
    7.3

    Paycom

    73%
    1 Rating

    Implementation Rating

    DATABASICS Expense

    N/A
    0 Ratings
    4.0

    Paycom

    40%
    6 Ratings

    Configurability

    DATABASICS Expense

    N/A
    0 Ratings
    5.5

    Paycom

    55%
    1 Rating

    Ease of integration

    DATABASICS Expense

    N/A
    0 Ratings
    5.5

    Paycom

    55%
    1 Rating

    Product Scalability

    DATABASICS Expense

    N/A
    0 Ratings
    5.5

    Paycom

    55%
    1 Rating

    Vendor post-sale

    DATABASICS Expense

    N/A
    0 Ratings
    5.1

    Paycom

    51%
    2 Ratings

    Vendor pre-sale

    DATABASICS Expense

    N/A
    0 Ratings
    8.5

    Paycom

    85%
    2 Ratings

    Likelihood to Recommend

    DATABASICS

    Ability to sync with many other systems and flexible systems. I do not recommend for areas with a bad internet connection.
    Read full review

    Paycom

    Paycom has been great for me as an employee when I've been curious about my payroll information and I had real-time access to it. We have several different benefits as a company such as dependent care, expense reimbursement, and regular bonuses. In the Paycom app, I can see everything in one clear location and understand my earnings in a more concrete way. This makes me more confident in my financial understanding and gives me tools to plan for the future, as well. I love also how secure Paycom is. Pay/data security is important to me. I use two-factor authentication on all apps and logins where possible, and it makes sense to me that it would also be part of the process when accessing my payroll info. I love the authentication that goes into accessing the app; it makes me feel like my sensitive data is secure. I enjoy how accessible my information is with the Paycom app. I rely on apps on my phone for many services and products, so it's cool that I'm able to access my pay information via that medium as well.
    Read full review

    Pros

    DATABASICS

    • Mobile application.
    • Easy to attach supporting documents.
    • The approver can approve from a mobile phone.
    Read full review

    Paycom

    • Provides easy-to-use payroll software that is structured to help eliminate human error, allowing me to self-manage payroll with complete accuracy.
    • Automatically generates the necessary and easy-to-access reports relating to wages and payroll taxes paid.
    • Offers exceptional customer service with dedicated representatives who are very professional, responsive, knowledgeable, and courteous.
    • Received thorough personal instruction/training on the use of the online software program.
    Read full review

    Cons

    DATABASICS

    • Allow money returns from an advance to be reflected in the advance balance. If an employee settles an advance by returning cash, it does not reflect that in the system.
    Read full review

    Paycom

    • Would like to see more options when creating a custom report.
    • Clocking in 1 minute after the start of a schedule, takes away half an hour from the employee. We are consistently pushing the clock back one minutes so that employees don't lose that half hour. This only happens on our morning shift; not our Swing Shift.
    • On anniversary dates the system changes the vacation accrual but does not enter the additional lump sum of 40 hours vacation to the employee's account. We go in and enter the lump sum manually.
    • It is difficult to reprogram our time clock bells. Over time, the bell rings 1 or 2 minutes earlier than the actual time.
    Read full review

    Pricing Details

    DATABASICS Expense

    Starting Price

    Editions & Modules

    DATABASICS Expense editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional $4

      Additional Details

      Paycom

      Starting Price

      Editions & Modules

      Paycom editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Pricing Info

        Likelihood to Renew

        DATABASICS

        No answers on this topic

        Paycom

        We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
        Read full review

        Usability

        DATABASICS

        No answers on this topic

        Paycom

        The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
        Read full review

        Reliability and Availability

        DATABASICS

        No answers on this topic

        Paycom

        They are very dependable and I have never experience any outages
        Read full review

        Performance

        DATABASICS

        No answers on this topic

        Paycom

        It is a solid product and was out first payroll software that we have used
        Read full review

        Support Rating

        DATABASICS

        Happy with customer support services and the improvements it added to our operations.
        Read full review

        Paycom

        Paycom is the best payroll and HR software I have utilized in my 30 plus years as a CPA working in private industry. I am always confident in the software and my support team. The software is updated on an ongoing basis automatically. Paycom relieves a lot of stress over this vital area of any business.
        Read full review

        In-Person Training

        DATABASICS

        No answers on this topic

        Paycom

        They were a sales person and not really a good trainer.
        Read full review

        Online Training

        DATABASICS

        No answers on this topic

        Paycom

        All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
        Read full review

        Implementation Rating

        DATABASICS

        No answers on this topic

        Paycom

        Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
        Read full review

        Alternatives Considered

        DATABASICS

        It costs less. Flexible employees allow you to customize the system to fit your requirements.
        Read full review

        Paycom

        Paychex was very poor in the way they handled taxes. In addition, we went through 7 client support representatives in less than a year. We would not be told when someone left or was transferred. If the representative was off for any reason you may have to wait days until you received assistance. In addition, the report feature was limited and in many instances had to wait for the representative to run it. By going to Paycom we have the client support we need, no issues with the way taxes are handled and the ease of running reports saves so much time.
        Read full review

        Scalability

        DATABASICS

        No answers on this topic

        Paycom

        They are not able to meet our current needs
        Read full review

        Return on Investment

        DATABASICS

        • Flexibility allows us to speed up the process of reconciling advances.
        • Ability to approve reports by mobile phone allows to speed up the process of posting the expenses.
        • Scanning supporting documents becomes easy as you can use a mobile phone camera and attach it to your report.
        Read full review

        Paycom

        • Incurred over $8,000 in additional fees because of a missing account number, it was corrected but took almost three months to do so[.]
        • We paid to have Paycom sign up for our tax accounts only to find out they did not and we’re reporting under a wrong state ID.
        • Paycom’s reporting made it easy to pull employee data[.]
        Read full review

        Screenshots

        Add comparison