What users are saying about
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327 Ratings
5 Ratings
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Score 6.5 out of 100

Paycom

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327 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

DATABASICS Expense

Ability to sync with many other systems and flexible systems. I do not recommend for areas with a bad internet connection.
Mohammad Hourani, MBA, CMA, CIA, CertIFR | TrustRadius Reviewer

Paycom

I am a CPA working in private industry. I have utilized payroll software for over 30 years. I have utilized in-house software and have outsourced both to Paycom and ADP. By far, Paycom is the best payroll software I have ever used. I first learned of Paycom from a colleague about 8 years ago. I implemented Paycom at my previous place of employment where there were approximately 120 employees. I never regretted the decision. I am in a smaller organization now with approximately 25 employees. The company had payroll software as a part of their specialized accounting software. It was awful. I implemented Paycom about 8 months after I joined the organization. The functionality and ease of use are just very good. Your support services are also very good. I can't speak to how Paycom works in a very large company, but for small businesses, it is second to none.
Lee Ann Tipton | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

DATABASICS Expense
Paycom
8.0
Employee demographic data
DATABASICS Expense
Paycom
8.0
Employment history
DATABASICS Expense
Paycom
8.2
Job profiles and administration
DATABASICS Expense
Paycom
8.1
Workflow for transfers, promotions, pay raises, etc.
DATABASICS Expense
Paycom
8.4
Organizational charting
DATABASICS Expense
Paycom
7.5
Organization and location management
DATABASICS Expense
Paycom
7.4
Compliance data (COBRA, OSHA, etc.)
DATABASICS Expense
Paycom
8.1

Payroll Management

DATABASICS Expense
Paycom
8.2
Pay calculation
DATABASICS Expense
Paycom
8.6
Support for external payroll vendors
DATABASICS Expense
Paycom
6.6
Off-cycle/On-Demand payment
DATABASICS Expense
Paycom
8.3
Benefit plan administration
DATABASICS Expense
Paycom
8.3
Direct deposit files
DATABASICS Expense
Paycom
8.6
Salary revision and increment management
DATABASICS Expense
Paycom
8.9
Reimbursement management
DATABASICS Expense
Paycom
7.9

Leave and Attendance Management

DATABASICS Expense
Paycom
8.5
Approval workflow
DATABASICS Expense
Paycom
8.7
Balance details
DATABASICS Expense
Paycom
8.8
Annual carry-forward and encashment
DATABASICS Expense
Paycom
8.2

Employee Self Service

DATABASICS Expense
Paycom
8.4
View and generate pay and benefit information
DATABASICS Expense
Paycom
9.1
Update personal information
DATABASICS Expense
Paycom
9.0
View company policy documentation
DATABASICS Expense
Paycom
8.6
Employee recognition
DATABASICS Expense
Paycom
7.1
View job history
DATABASICS Expense
Paycom
8.4

Asset Management

DATABASICS Expense
Paycom
4.5
Tracking of all physical assets
DATABASICS Expense
Paycom
4.5

HR Reporting

DATABASICS Expense
Paycom
7.1
Report builder
DATABASICS Expense
Paycom
8.0
Pre-built reports
DATABASICS Expense
Paycom
7.8
Ability to combine HR data with external data
DATABASICS Expense
Paycom
5.4

Onboarding

DATABASICS Expense
Paycom
8.2
New hire portal
DATABASICS Expense
Paycom
8.6
Manager tracking tools
DATABASICS Expense
Paycom
7.8

Performance and Goals

DATABASICS Expense
Paycom
5.9
Corporate goal setting
DATABASICS Expense
Paycom
4.0
Individual goal setting
DATABASICS Expense
Paycom
7.5
Line-of sight-visibility
DATABASICS Expense
Paycom
4.1
Performance tracking
DATABASICS Expense
Paycom
8.2

Performance Management

DATABASICS Expense
Paycom
8.2
Performance plans
DATABASICS Expense
Paycom
8.0
Performance improvement plans
DATABASICS Expense
Paycom
8.0
Review status tracking
DATABASICS Expense
Paycom
8.3
Review reminders
DATABASICS Expense
Paycom
8.6
Multiple review frequency
DATABASICS Expense
Paycom
8.2

Succession Planning

DATABASICS Expense
Paycom
6.7
Create succession plans/pools
DATABASICS Expense
Paycom
9.2
Candidate ranking
DATABASICS Expense
Paycom
6.8
Candidate search
DATABASICS Expense
Paycom
5.7
Candidate development
DATABASICS Expense
Paycom
5.3

Recruiting / ATS

DATABASICS Expense
Paycom
7.6
Job Requisition Management
DATABASICS Expense
Paycom
7.7
Company Website Posting
DATABASICS Expense
Paycom
8.0
Publish to Social Media
DATABASICS Expense
Paycom
7.2
Job Search Site Posting
DATABASICS Expense
Paycom
7.8
Duplicate Candidate Prevention
DATABASICS Expense
Paycom
7.1
Applicant Tracking
DATABASICS Expense
Paycom
7.6
Notifications and Alerts
DATABASICS Expense
Paycom
8.1

Pros

DATABASICS Expense

  • Mobile application.
  • Easy to attach supporting documents.
  • The approver can approve from a mobile phone.
Mohammad Hourani, MBA, CMA, CIA, CertIFR | TrustRadius Reviewer

Paycom

  • PAF's: I no longer have to remember to make changes in payroll. PAF's make the changes for me! Payroll day has become much easier!
  • Checklists (HR): We no longer use a checklist in word or excel to remind us of all of the tasks that need to be done when we on-board, off-board, have a life change event, etc. Checklists make life so much easier!
  • Validating Payroll: The warnings that are given when we process payroll take all of the guesswork out of ensuring payroll is correct.
  • Timecards and Punch Change Requests: Our team is empowered to make changes to their own timecards (with supervisor's approval). This has cut down on correction times incredibly!!!
  • Support: This is my favorite thing about Paycom. From the minute we started the transition process to this very day, our TSR, Specialist and Account Executive are incredibly responsive and helpful!
Margie Reed | TrustRadius Reviewer

Cons

DATABASICS Expense

  • Allow money returns from an advance to be reflected in the advance balance. If an employee settles an advance by returning cash, it does not reflect that in the system.
Mohammad Hourani, MBA, CMA, CIA, CertIFR | TrustRadius Reviewer

Paycom

  • Secure uploader response when submitting items here.
  • Ability to schedule a background check from the applicant's page. The option is there but the feature does not work.
  • Option to withdraw assigned survey.
  • There is no email notification option when assigning performance goals and performance reviews. I would like to be able to notify the employee that this action item is in their queue by sending an email when assigned and/or they should get a notification in the EE view (indicated by the bell in the top right corner of their home screen) that they have an action item to complete.
  • Setting up performance reviews are a little complicated to navigate to ensure all items are connected and tied together for the employee to view on their end and also that they populate in the Talent Manager's queue. Great feature but not easy to navigate even with the help of our account specialist.
Quinika Qualls | TrustRadius Reviewer

Likelihood to Renew

DATABASICS Expense

No score
No answers yet
No answers on this topic

Paycom

Paycom 9.0
Based on 8 answers
The initial experience with Paycom was so bad that we decided we won't be renewing anything with them and will be terminating our business relationship mid year. Issues with the implementation, the support we receive from the implementation team and the production team has been just awful and it just doesn't meet our expectations nor what we were pitched during the sales meetings.
Samuel Rodriguez | TrustRadius Reviewer

Usability

DATABASICS Expense

No score
No answers yet
No answers on this topic

Paycom

Paycom 8.3
Based on 14 answers
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
Anonymous | TrustRadius Reviewer

Reliability and Availability

DATABASICS Expense

No score
No answers yet
No answers on this topic

Paycom

Paycom 9.1
Based on 1 answer
They are very dependable and I have never experience any outages
Elizabeth Garvin | TrustRadius Reviewer

Performance

DATABASICS Expense

No score
No answers yet
No answers on this topic

Paycom

Paycom 8.2
Based on 1 answer
It is a solid product and was out first payroll software that we have used
Elizabeth Garvin | TrustRadius Reviewer

Support Rating

DATABASICS Expense

DATABASICS Expense 9.0
Based on 1 answer
Happy with customer support services and the improvements it added to our operations.
Mohammad Hourani, MBA, CMA, CIA, CertIFR | TrustRadius Reviewer

Paycom

Paycom 7.5
Based on 51 answers
I was asked by the client and very willing to assist. Paycom and its people have been wonderful as a vendor to us. We are very thankful to have the ability to use their system. Paycom will be our payroll vendor now and into the distant future as we do not see any way another vendor could replace them.
Scott Smith | TrustRadius Reviewer

In-Person Training

DATABASICS Expense

No score
No answers yet
No answers on this topic

Paycom

Paycom 6.4
Based on 1 answer
They were a sales person and not really a good trainer.
Elizabeth Garvin | TrustRadius Reviewer

Online Training

DATABASICS Expense

No score
No answers yet
No answers on this topic

Paycom

Paycom 7.3
Based on 1 answer
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Samuel Rodriguez | TrustRadius Reviewer

Implementation Rating

DATABASICS Expense

No score
No answers yet
No answers on this topic

Paycom

Paycom 5.9
Based on 6 answers
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
Samuel Rodriguez | TrustRadius Reviewer

Alternatives Considered

DATABASICS Expense

It costs less. Flexible employees allow you to customize the system to fit your requirements.
Mohammad Hourani, MBA, CMA, CIA, CertIFR | TrustRadius Reviewer

Paycom

We were using BambooHR, Workable, and Lattice before switching to Paycom. All of them were great software, but we switched to Paycom to accommodate our anticipated growth and reduce the number of separate HR software our employees were using. Bamboo, Workable, and Lattice have fantastic UX/UI and many "extras" that make their product stand out for the specific HR element they cover, but for us, it made more sense to switch to an HRIS that was more scalable. Paycom lacked in some ways in comparison, but in most instances, it can do everything each software does separately equally or better.
Anonymous | TrustRadius Reviewer

Scalability

DATABASICS Expense

No score
No answers yet
No answers on this topic

Paycom

Paycom 5.5
Based on 1 answer
They are not able to meet our current needs
Elizabeth Garvin | TrustRadius Reviewer

Return on Investment

DATABASICS Expense

  • Flexibility allows us to speed up the process of reconciling advances.
  • Ability to approve reports by mobile phone allows to speed up the process of posting the expenses.
  • Scanning supporting documents becomes easy as you can use a mobile phone camera and attach it to your report.
Mohammad Hourani, MBA, CMA, CIA, CertIFR | TrustRadius Reviewer

Paycom

  • Now, I am good at handling expense management, my employees can send me the receipts about any travels and stays and I process the cash flow with just one click by confirming through its tracking feature.
  • I always remain updated about the latest requirements, about the empty slots, and about the new hiring.
  • It is time saving platform.
Emily Fasano | TrustRadius Reviewer

Screenshots

Pricing Details

DATABASICS Expense

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$4*

* per user

Paycom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

DATABASICS Expense
9.0
Paycom
7.9

Likelihood to Renew

DATABASICS Expense
Paycom
9.0

Usability

DATABASICS Expense
Paycom
8.3

Reliability and Availability

DATABASICS Expense
Paycom
9.1

Performance

DATABASICS Expense
Paycom
8.2

Support Rating

DATABASICS Expense
9.0
Paycom
7.5

In-Person Training

DATABASICS Expense
Paycom
6.4

Online Training

DATABASICS Expense
Paycom
7.3

Implementation Rating

DATABASICS Expense
Paycom
5.9

Scalability

DATABASICS Expense
Paycom
5.5

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