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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Datadog

    Score8.7 out of 10
    N/ADatadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

    $18

    per month per host

    IBM Concert platform

    Score9 out of 10
    N/AIBM Concert® provides AI-driven insights used to simplify and optimize IT operations across siloed tooling and datasets. Powered by IBM watsonx™, Concert® uses generative AI (gen AI) to cut through the complexity of application management.N/A
    Pricing
    DatadogIBM Concert platform
    Editions & Modules
    Log Management
    $1.27
    per month (billed annually) per host
    Infrastructure
    $15.00
    per month (billed annually) per host
    Standard
    $18
    per month per host
    Enterprise
    $27
    per month per host
    DevSecOps Pro
    $27
    per month per host
    APM
    $31.00
    per month (billed annually) per host
    DevSecOps Enterprise
    $41
    per month per host
    No answers on this topic
    Offerings
    Pricing Offerings
    DatadogIBM Concert platform
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).—
    More Pricing Information
    Community Pulse
    DatadogIBM Concert platform
    Considered Both Products
    Datadog
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    51 Answers
    86%
    Would buy again
    12 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    42 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    53 Answers
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    33 Answers
    78%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    37 Answers
    80%
    Implementation went as expected
    8 Answers
    Features
    DatadogIBM Concert platform
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Datadog and IBM Concert platform
    Feature
    Datadog
    8.3
    3 Ratings
    4% below category average
    IBM Concert platform
    -
    Ratings
    Remote monitoring8.53 Ratings00 Ratings
    Network device monitoring7.72 Ratings00 Ratings
    Multiple Server Monitoring8.23 Ratings00 Ratings
    Multi-device monitoring8.23 Ratings00 Ratings
    Automated alerts and notifications8.93 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Datadog and IBM Concert platform
    Feature
    Datadog
    6.5
    2 Ratings
    10% below category average
    IBM Concert platform
    -
    Ratings
    Patch Management7.31 Ratings00 Ratings
    Service configuration management6.41 Ratings00 Ratings
    Software and hardware inventory5.51 Ratings00 Ratings
    Policy-based automation6.92 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of Datadog and IBM Concert platform
    Feature
    Datadog
    8.4
    3 Ratings
    3% above category average
    IBM Concert platform
    -
    Ratings
    Performance data reports8.13 Ratings00 Ratings
    Customizable reporting7.83 Ratings00 Ratings
    Data visualization8.83 Ratings00 Ratings
    Risk analysis8.93 Ratings00 Ratings
    Security
    Comparison of Security features of Datadog and IBM Concert platform
    Feature
    Datadog
    7.2
    2 Ratings
    5% below category average
    IBM Concert platform
    -
    Ratings
    Data backup and recovery6.41 Ratings00 Ratings
    Antivirus and malware management7.31 Ratings00 Ratings
    Administrator access control7.82 Ratings00 Ratings
    AIOps Features
    Comparison of AIOps Features features of Datadog and IBM Concert platform
    Feature
    Datadog
    -
    Ratings
    IBM Concert platform
    5.9
    6 Ratings
    20% below category average
    Monitoring and Alerting00 Ratings7.16 Ratings
    Performance Analytics00 Ratings5.94 Ratings
    Incident Management00 Ratings6.56 Ratings
    Service Desk Integration00 Ratings6.95 Ratings
    Root Cause Analysis00 Ratings7.06 Ratings
    Capacity Planning Tool00 Ratings4.95 Ratings
    Configuration and Change Management00 Ratings4.75 Ratings
    Automated Remediation00 Ratings4.55 Ratings
    Collaboration and Communication00 Ratings5.52 Ratings
    Threat Intelligence00 Ratings5.65 Ratings
    Best Alternatives
    DatadogIBM Concert platform
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    ScienceLogic AI Platform
    Score8 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    ignio AIOps
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DatadogIBM Concert platform
    Likelihood to Recommend
    8.9
    (66 ratings)
    7.7
    (14 ratings)
    Likelihood to Renew
    4.3
    (2 ratings)
    9.0
    (1 ratings)
    Usability
    8.7
    (45 ratings)
    6.9
    (14 ratings)
    Support Rating
    5.0
    (7 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DatadogIBM Concert platform
    Likelihood to Recommend
    Datadog
    Datadog may be better suited for teams that have a more out-of-the-box infrastructure, on the primary platforms Datadog supports. You may also have better results if you have a bigger team dedicated to devops and/or a bigger budget. We found that trying to adapt it to our use case (small team, .NET on AWS Fargate) wasn't feasible. We continually ran into roadblocks that required us to dig through documentation (and at times, having to figure out some documentation was wrong), go back and forth with support, and in my opinion, waste money on excessive and unintended usages due to opaque pricing models and inaccurate usage reports, as well as broken/non-functional rate sampling controls.
    Incentivized
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    IBM
    The IBM Concert Fits well in below scenarios:1 - A Supply Chain Team Needs Real‑Time Scenario Modeling2 - When a large enterprise is stuck in spreadsheets, several files, inconsistent assumptions, and a month‑long forecasting cycle. The IBM Concert Automates data consolidation from ERP, CRM, and HR systems, and provides a single, governed model for all contributors. IBM Concert is less appropriate for Small Teams that Primarily Use Spreadsheets.
    Incentivized
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    Pros
    Datadog
    • The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
    • Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
    • Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.
    Incentivized
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    IBM
    • Predefined AI model for correlation
    • IBM Concert platform Workflows are low code easy to use
    • Out of the box plug ins
    Incentivized
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    Cons
    Datadog
    • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
    • I would appreciate more supportive examples for how to filter and view metrics in the explorer
    • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
    Incentivized
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    IBM
    • Ease of use.
    • Setup for IBM Products.
    • Native Integrations.
    • Documentation
    Incentivized
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    Likelihood to Renew
    Datadog
    Definitely will not revisit after our issues and, in my opinion, poor support.
    Incentivized
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    IBM
    So far we have been happy with the program and believe that it will grow with us as we continue to grow and thrive. This program has scalability for smaller to large companies allowing you to grow together. It is a learning curve but once learned it really is a time saving program.
    Incentivized
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    Usability
    Datadog
    There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.
    Incentivized
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    IBM
    Performance insights are very useful, and AI-based solutions can use them to minimize risk and mitigate it. Helpful for capacity management with risks of hardware, server load of IT applications, and business real-time alerts of abnormal activity in the system; also good. It supports both on-premises and many cloud service providers.
    Incentivized
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    Support Rating
    Datadog
    The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
    Incentivized
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    IBM
    I have never had to contact IBM support
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    Implementation Rating
    Datadog
    Documentation was difficult to work through, rollout was catastrophic (completely outage)
    Incentivized
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    IBM
    No answers on this topic
    Alternatives Considered
    Datadog
    Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


    Key features:


    Logs, metrics, and APM (Application Performance Monitoring)


    Real-time alerting and dashboards


    Supports Kubernetes, AWS, GCP, and other integrations


    RUM (Real User Monitoring) and Synthetics





    ✅ Best for backend, server, and distributed systems monitoring.
    Incentivized
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    IBM
    Initially, when I joined, I remember seeing Datadog's tool for various security vulnerability fix activities. Later, after a few months, I remember joining the IBM Concert training conducted in our company. The reason we moved to IBM Concert is mainly due to its AI-driven application resilience and automated risk remediation, rather than just broad infrastructure monitoring. That is, I suppose, the main reason my company chose IBM Concert over Datadog.
    Incentivized
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    Return on Investment
    Datadog
    • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
    • Alerts allow us to remedy issues before our customers even know about them
    • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
    Incentivized
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    IBM
    • Forecast cycles reduced from weeks to days
    • IBM Concert’s AI‑driven anomaly detection and scenario modeling help teams catch issues early.
    • Organizations respond faster to volatility, reducing risk exposure and capturing opportunities sooner.
    Incentivized
    Read full review
    ScreenShots

    Datadog Screenshots

    Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.